Knowledge process outsourcing is one step ahead of business process outsourcing. KPO is basically a knowledge-related and information-related work carried out by Best KPO companies in Kenya to save cost. It mainly involves transfer of business processes necessitating specialized domain-specific knowledge and business expertise of a higher level to other geographic locations. With globalization flattening the world, it has become increasingly significant for organizations to utilize Best KPO companies in Kenya to stay competitive. This gives them the advantage of improving efficiencies, minimizing their costs and shifting the focus onto the key growth areas of their business. Outsourcing KPO services in Kenya offers companies with greater benefits, as they can get access to domain-based processes and advanced research & analytical skills, rather than just process expertise. This typically involves high-value work carried out by expert staff.
KPO services in Kenya-Attributes of Knowledge Process Outsourcing
Knowledge Process Outsourcing is the next big thing in the outsourcing sector. KPO services can offer quality work and on-time delivery with uninterrupted services. Initially, KPOs
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The advantages of implementing outsourcing vary according to the objective of the Company. Continuous growth is expected in the KPO division in the future as new areas are being added to the current list of areas of specialization. Kenya and other African countries will experience a high growth rate in KPOs than BPOs. Such sector will heavily contribute to the revenue generation due to its increasing size. Hence, outsourcing to companies that have the expertise, resources, knowledge and desire to continuously update their technological solutions, offers a true benefit of
Outsourcing has become an integral part of many organizations today. Outsourcing has its advantages and disadvantages that organizations will have to weigh to decide whether or not outsourcing is the best possible solution to their current problems and business operations. Outsourcing refers to the process of hiring external provider to operate on a business or organization function (Venture Outsource, 2012). In this case, two organizations or businesses enter a contract where there will be an exchange of services and payments. This paper will discuss the possible risks an organization may encounter in outsourcing in relation to the use of an external service
Outsourcing is a method used by many corporations in which their products are manufactured in foreign countries often for cheaper labor.This method method of productions has it’s pros and cons.
Because many businesses in the US have more often began outsourcing different business products instead of doing them in-house, it is important to understand why outsourcing may be the best option. Although many tie outsourcing to foreign markets, outsourcing can include both foreign and domestic markets. By entering into a contractual agreement, outsourcing allows organizations to pay for services they need. This gives the option for a business to get professionals to perform services for them that the business may not have the staff for. Outsourcing provides a cost saving-strategy that is usually more affordable. Ultimately,
Office Supply Incorporated (OSI) is a company in crisis, with challenges in its cost structure and poor IT performance. Outsourcing to Technology Infrastructure Solutions (TIS) is an opportunity to both reduce costs and complexity for the firm, but first must consider whether outsourcing is a good strategic fit for OSI. Outsourcing is known as the practice of turning over responsibility of some or all of organizations information systems to a foreign firm in order to stay competitive. Outsourcing is not new to the business world, as it dominated the manufacturing sector the past couple of decades. There are various advantages and disadvantages. Advantages include lower costs, better quality, and downsizing to focus on the
The vendors are investing in their employees by various training programs on different technologies. This gives a chance for the vendor to provide the outsourcing services to a company with the help of the well trained employees who are ready to work on the projects. Before outsourcing some of its products and services to a third part vendor, the company has to analyze all the factors that might result from the outsourcing decision, the advantages and disadvantages of the company both in short term and long term due to outsourcing. According to Aubuchon, outsourcing some of its products can be a good thing for a company and the judgment to outsource the services must not only based on the cost factor, but the company has to take all other significant factors into consideration (Aubuchon, 2014).
Long ago, in the desert of Egypt, Hebrew slaves known as Israelites escaped from the tyranny of the pharaoh. This story has a common theme that an unlikely hero leads people out of a wasteland and into a place of new life. The Israelites heroes' name was Moses. There are several attributes that his quest shares with Joseph Campbell's theme of the journey of the spiritual hero, found in The Hero with a Thousand Faces. Departure, initiation, and return are all part of the journey. Moses' journey will take him away from his familiar surroundings, separating him from all that he knows, so that he can return to perform the tasks God commanded him to complete.
Because of the important relationship between insourcing/outsourcing and competitiveness, organizations must consider many variables when considering an insourcing/outsourcing decision. This may include a detailed examination of a firm’s competency and costs, along with quality, delivery, technology, responsiveness, and continuous improvement requirements. Because of
Outsourcing can be a means to perform the core functions of an organization effectively by having more time focused on the activities critical to the delivery of services to customer. The non-core activities are performed by the leaders in that area which will help to achieve better efficiencies. Outsourcing can substantially lower costs, help to access better technology and use innovative ideas etc.(Robert,2001). The advantages of outsourcing are: Cost savings:
One of the most important forces of outsourcing is that organizations do not have gain the needed and required sources internally. And they have a difficulty in integrating and attracting expertise, where outsources own capabilities on a global level, modern technologies and other required resources. Also, by outsourcing the cost of keeping employees and consultants for short term is reduced. Furthermore, outsourcers are able to offer better career opportunities for business IT staff if they decide to transit to the outsourcer. As the manager of BP Company viewed the main reason of BP Company outsourcing is that "it has become increasingly apparent that service companies provide us with technical skills and ideas that we could no longer develop inside our own company" (Kremis, 2006).
In analyzing the second reason listed for why outsourcing is used; ‘inability to attract the highest caliber of employees to job functions that may be peripheral to the organization’s core discipline’, companies employ a different kind of outsourcing tactic. This reason leads to offshore outsourcing solutions. If a company cannot attract high caliber domestic employees to job functions secondary to their main function then they seek help where labor may be less expensive and more efficient.
To understand whether or not outsourcing is beneficial, it is important to have a complete understanding of what it is. Simply stated, outsourcing is a practice employed by some companies in order to reduce cost by transferring work to third-party suppliers rather than keeping the work within the company. The most widely known example of a company which outsources jobs is Apple. Rather than keeping the manufacturing of its products in the United States, Apple chooses to outsource jobs to a third-party, major manufacturer in China called Foxconn, famous for providing the world with iPhones, iPads, and many other Apple products.
Outsourcing is the contracting out of an internal business process to a third party organization. The term "outsourcing" became popular in the United States near the turn of the 21st century.(6) Outsourcing is big business today even for small businesses. Like every business decision we are faced with the advantages as well as the disadvantages of relocating part or all of a business. Outsourcing is one of the fastest growing trends in business as large-scale organizations have latched onto outsourcing due to the almost immediate savings and quality improvement. (1)
Outsourcing can provide businesses with flexible, low cost solutions to staffing problems. However, it can also present challenges and complexities, which is why our expert practitioners advise clients seeking to pursue outsourcing arrangements. We have advised a number of companies on the outsourcing of key parts of their businesses, including the outsourcing of IT and other business functions.
In 1876 Alexander Graham Bell invented the telephone which enabled people to communicate with one another in an efficient manner. Since then technology has advanced at a rapid pace allowing people to be more connected than ever before. For example, a person working for Pepsi Co in Houston can easily connect with their counterpart in London or Mumbai. The invention of the internet has allowed business to communicate across the world within seconds thus creating a global economy that depends on one another.
This report outlines the issues, profound effect of those issues while outsourcing the business of organization. It also contains the details how to outsource the Magic Kitchen business changing the organizational behavior and their impacts and improvements on the business process.