Aetna Healthy World Innovation

Literature Review The health care industry is one of the most dynamic and delicate industries in the U.S. having experienced healthy and substantial changes for the last thirty years most of which have aimed to improve health care management and services delivery to the patients. The changes have enabled the integration of technology into the industry such as in the area of informatics, science and research and payment services and clinical treatments. The health care sector has introduced various changes to address disease and health care management such as the Modernization Act of 2003, the Patient Protection Act and Affordable Act, which aim at improving health provision and most

Advances in modern technology surrounds us in our day to day lives, allowing conveniences and efficiency at our fingertips. Great strides have been made over the years with technology, and the healthcare industry along with many other industries have adopted this new way of functioning; electronically. The effects of technology

But as noted previously, more is needed than standardizing these processes. Health care providers (physicians and hospitals) should embrace electronic health records (EHRs) and should integrate appropriate information from billing systems with clinical information (the recording and analysis of clinical services) from EHRs (Wikler et al., 2012; Cutler et al., 2012). To address concerns that occur due to accessing medical records, the secretary of health and human services could expand criteria under the Health information Technology for Economic and Clinical

Health Care HCS 212 January 14, 2013 Kathy Boyden Health Care Going back hundreds of years, we can trace the history of health care. Although it has evolved over the years, it all has a common goal; to heal those who are ill. Technology is one of the major evolutions and now plays a big role in the health care system. It helps patients to be more involved with their healthcare. They can make appointments, follow up on test results, and contact their doctors. Back then, they didn’t even have all the medicine we have now, let alone the technology. We can only imagine what is in store for the future.

Aetna’s customized iTriage app helps employers make better health care decisions based on appropriateness and affordability of care. Aetna launched this customizable app to allow customization of information for consumers based on their specific health benefits plan. It helps employers to understand how using an in-network health care provider can be more affordable, which can also be used to create cost savings for employers and reduce administrative work for health care providers, who will benefit from informed patients, who have selected the right physician, facility and level of care based on their individual needs. The iTriage app is Aetna’s vision of creating a better healthcare experience for their customers and their employers (Aetna,

With the healthcare world evolving the need for traditional provider-patient relationships is changing toward a more complex system. That would allow caregivers and their patients to have a chance to become an active part of the healthcare path. Along with the continuous chance of healthcare business models the way technology is seen is most healthcare systems. The technology is visible and yet seem

Implementing to electronic medical records has many benefits such as reducing medical record errors, accuracy, having medical record access immediately, reducing medication errors and improving patient care. Monetary incentives are given to providers who demonstrate meaningful use. For those who do not, they face reduction in reimbursement amounts. “In 2017, reduction in reimbursement is 3%.” (National Center for Medical Records, n.d.)

Therefore, several authors share some of the same ideas as to what some of the barriers faced during the transition to Electronic Health Records (EHRs) and if these barriers still exist once the transition to a full EHR system is complete. Herrick, et al., 2010, states that currently, there is no hard-core evidence to support the argument that Electronic Health Record (EHRs) and Health Information Technology is the best route for health organizations to prevent errors. In fact, the use of such technology could potentially lead to errors if information incorrectly entered in the system and Haupt, 2011, statement that smart software could help to prevent life-threatening errors better when administering medicines. Whereas, Boonstra & Broekhuis, 2010, states from a physician point a view need the understanding of the possible barriers that faced during implementation of EHRs because there a tremendous amount of literature on the obstacles but no suggestion on how to resolve these barriers have not been viewed. Barriers such as, financial on great startup and ongoing cost, technical and time to train staff and how much knowledge do they have with computer skills and psychological when support needed from vendors, etc. It suggests that once those barriers have been ironed out and a plan has set in place, then the transition from paper documentation to Electronic Health Records (EHRs) may go a lot easier for the healthcare arena physician, nurses and administrative

An external strength is the availability of new technology in the workplace. There are many emerging technologies that will change the practice of nursing in the coming decade including genetics and genomics, less invasive and more accurate tools for diagnosis and treatment of diseases, 3-D printing, robotic simulations, biometrics, electronic health records, and even computerized physician order sets (Huston, 2013). This skill set is forecasted to become even more essential in the coming years. One goal identified in the Healthy People 2020 initiatives is use of health information technology to improve population health outcomes and health care quality, and to achieve health equity (Healthy People 2020, 2012).

Kristi Henderson talked about the transformation of healthcare using technology for the improvement of accessibility, health, and to lowering costs (attachment VI.A).

“Our values carry through our thoughts and actions every day, inspire innovation in our products and services, and drive our commitment to excellence in all we do” Chairman, CEO, and President Mark Bertolini stated. Aetna’s core values consist of three factors such as, simplicity, focus, and connection. These factors provide a simple process to help Aetna give customers an enhanced health care system. An improved health care system leads to doctors, hospitals, and health networks to stay focus on Aetna’s customers and their health. Aetna also believes that a more effective system is the one that stays connected, using the right technology to connect individuals and their health care team; thus, they will be able to provide a more convenient care for their customers. Aetna follows four more values. These values include showing their integrity by doing the right thing, showing their excellence by delivering the highest quality of service, showing appreciation by listening and respecting their customer, and showing inspiration by exploring new ideas to make a better world (Aetna Values, n.d.). The company’s values are significantly important to achieve the company’s mission and entitle the culture of the

Effective, efficient, ease of use, simplicity, economical, and transparent are words rarely associated with the healthcare system. Most will agree the United States system is one that has ample opportunities for advancement, but how the advancements are made, is the great debate. This paper will focus on Aetna and provide a new mission and vision for the company based on their current strategic plan.

In this video the United States healthcare system is broken down and made transparent. The future, challenges and opportunities of achieving a new healthcare system that works is highlighter. It explains why the US is considered as a country with the best healthcare system, yet more than half of its

Little is know regarding nurses’ usage of Clinical Decision Support Systems (CDSSs). Few studies in this subject focus on nurses’ adherence and engagement on using this healthcare information technology to ensure patient safety and delivery of the best care possible (Anderson & Willson, 2008). Clinical decision support systems are

Disruptive innovation process is for all businesses and in health care it is proved to be the most useful innovation because it helped in making healthcare available for all and affordable for all. The well design model of business administration used by big industries to cut down the cost and making the expensive technological services and goods available to mass is called "Disruptive Innovation''. This process used in health care has changed the affordability and make it accessible to all general people.