Agency Model Pas Aide Was Not Present While Sc Essay

The RP stated that the resident is very lucid, alert, and was very uncomfortable about going in her diaper. The RP stated the resident is fond of sports and enjoys watching sports on the television. The RP stated the resident was enjoying the television when she was told she had to go to bed. When she complained a caregiver named Robert go into the resident's face and told her that she was going to bed. According to the RP the resident was intimidated by the caregiver. Although the resident no longer lives in the facility she fears that the caregiver will find and harm her. The reporting party stated on one occasion the resident was having respiratory problems and the facility contacted the RP. The RP questioned that staff and asked if the resident had a fever. The RP was told that the resident was agitated therefore the RP went to the facility to check on the resident. The RP asked the caregiver to take the resident's temperature using a digital thermometer. According to the RP the caregiver did not know how to operate the thermometer therefore requiring the RP to take the resident's temperature. The resident was taken to the hospital and diagnosed with

SC received a telephone call on 10/16/2015 stared 9:34 and end at 9:41 am from Tricia Crooks at Liberty Resources Home Choices (LRHC) Community Outreach and Enrollment Leader. Stating that she spoke Pa and he wants to resume his service order with LRHC for PAS service. SC informed SC that this information will first need to verify with Pa. SC expressed concerns about LRHC being able to fulfill service since they had the case unstaffed for over two weeks (09/25/15-10/15/2015). Tricia apologized on behalf of LRHC, and stated that they have someone assigned and is ready to go all is needed is the resumed service order ASAP. SC again explained to Tricia that Pa has to confirm this besides Pa was very adamant about switching provider because the

During interview Ms. Stoker was alert, aware of surroundings, and answered all questions appropriately and independently. During the visit Ms. Stoker dry heaved into a garbage bucket, and visited the restroom once. The worker was at the residence for about 2 hours. Initially Ms. Stoker was shaking uncontrollable to the point of shaking the entire bed. At the end of the visit the shaking had stopped and Ms. Stoker was smiling and interaction with worker while talking about DELETEbeing a wife and mother. During visit Ms. Stoker received a call from Alacare Home Health. She informed them she was out of her pain medicine but did not inform them she was out of all medicine. Alacare called the pharmacy and was informed she did

At 1005 this clinician made contact with the patients CPS caseworker who reports he was scheduled to meet with the son at his daycare. He reports he met with her roommate who made him aware the patient was taken away from the home by ambulance. In addition, the roommate also reported

The reporting party (RP) stated her son Da' Rell Jones DOB: 10/12/85 has lived in the facility for approximately 13 years. The RP stated on a visit she observed that her son's right eyebrow was swollen and escorted her son outside of the home. The RP stated her son is non-verbal but understands and is able to shake his head yes and no. The RP asked her son if someone had hit him and he nodded yes. The RP stated she named off the names of the caregivers and when she came to a caregiver named Chips, her son identified the caregiver by nodding no. The RP stated she notified the Regional Center of the incident. The RP stated that she is being retaliated against for filing the complaint with the Regional Center. On one occasion while out with her

On 06/27/17, the nurse from VNS Shaneeza Khan called the agency to report that when she visited Mrs. Slaninka on 6/26/17 the patient told her that on 06/26/17 in the morning the aide spilled hot coffee on her leg which cause burn. The aide did not reprt thos incident. Patient had the doctor’s appointment later that morning, the doctor recommended to put bacitracin and light dressing on her leg. In addition, the patient mentioned that the aide is always late for her shift, takes multiple breaks for cigarettes and needs to be called multiple times if she needs her. Shaneeza assess the patient, find redness and blister on the patient

After promising to provide me with documents confirming Petitioner's allegations, Mr. Sundstrom did provide me with the promised documents. As a result, I called Mr. Sundstrom the following morning. After asking about the promised documents, Mr. Sundstrom responded, "Chermette can access the records. I said, "Chermette does not work in the department that handles mental hygiene applications. More importantly, unauthorized access represents a HIPPA violation. I plan to file a complaint with the DC Office of Disciplinary Counsel, unauthorized access would taint the documents." Realizing Mr. Sundstrom did not offer to provide me the documents, I said, " I will stop by your office and pick up the documents." Contrary to what Mr. Sundstrom said many times the prior day, "Well, I do not have any documents. I only have a cover sheet with

The patient was placed on HOLD to see the writer to address his non-compliance with treatment. The patient was reminded about his Step 3 of the patient engagement. According to the patient as the writer reviewed the patient case history of his no show for counseling, group attendance, and continuously AWOL, the patient only response was, " I, know." The writer then inquired of the patient efforts to engage in mental health services through ICRC. The patient admits that he haven't done the intake when the deadline was extended for the third time. The writer discussed with the patient about the risk of facing an intent to discharge due to his non-compliance and addressed alternatives such as suboxone and transferring to a clinic in Massachusetts to accommodate the work location. The patient declines the writer's suggestion as he wants to remain with HCRC-Hartford due to the positive treatment and said. " You guys really care....I do not want to be discharge.....I, mean what is the process of the intent of discharge?" The writer explained to the patient about the appeal process as his record will be reviewed by the Practice Manager to determine as to whether or not to forward with the discharge or the discharge to be overturn.

SC received VM form Tanya, ERS provider via Active Aid Solution. Tanya reported that they received a monthly maintenance service order for ERS but did not get one for the installation and requested that SC put it in ASAP. SC created service order in Oracle and completed service order in SAMS. SC reviewed Pa care plan and everything else looks good. SC placed phone call the Penn Asian Senior Services enhanced day care provider. SC call was transferred to Soon Pack Pa’s social worker at the center. When Soon got on the phone SC introduce self and stated reason for calling (was to visit Pa at the day center) Soon stated that, that would be ok because SC must be there before Pa’s leaves at 1:45 PM. SC asked why Pa leaves so early and Soon reported that, that’s

In March 2015, RP overheard one of the caregivers state that one of the residents had scabies but facility never notified the families. RP stated that an order for Benadryl was made for the resident on 7/12/16 but the resident never received the medication because it was reported that the order was not signed. Staff never contact the physician to request a signed order so the resident was without the medication for 16 days. Resident's husband contacted RP on 9/9/16 and said that he had a confirmed case of scabies. On 9/10/16, RP spoke with administrator who disclosed that there has been confirmed cases of scabies. Administrator stated that due to the resident and resident's family members contracting scabies, Terminex was at the facility on 9/12/16 to treat residents room. RP also mentioned that on one occassion she visited the resident and the room "reeked" of urine and the resident's Depends was on the floor. RP stated that there is not enough staff to handle the amount of residents in the facility. RP stated that on one of her visitis, there were residents sitting in the living room for over 2 hours before anyone was able to check on

The reporting party (RP) stated there are two residents who are not receiving their medications as prescribed by their physicians. According to the RP Marymay in apartment #120 has a medication that has not been ordered or filled by the pharmacy. The RP disclosed that Marymay has been hospitalized twice and her medication still has not been given which is reflected on the Medication Administration Record (MAR). The RP is concerned for Marymay's health and well-being due to her lack of medication. Subsequently there is another resident residing in apartment #111 named Gene Bryan (?) which dosage of thyroid medication was changed. However, the change was not made and the resident continued to receive the old dosage until the daughter called to

The reporting party (RP) stated the foster child arrived to the hospital via ambulance on 9/21/15 at 7PM due to seizure disorder. The foster parents were not present during the transport to the hospital. The RP was concern regarding no bedside presence from foster parents. The foster child was a drug baby resulting in seizure disorder and withdraws. The RP stated the foster child was placed in the home on 9/10/15. The foster mother delayed her arrival to the hospital due to being tired. The foster mother did arrive at 8:40PM and informed the RN at 9:34PM that she wanted to go home. According to the RP the foster mother stated she had no legal right to the child. The RP spoke with Dr. Suzette Mohammed with the FFA who stated it was the hospital's

SC completed monitoring telephone call with Pa on 1/20/2016. SC called Pa. Pa reported that ding “good”. Pa reported no new health problems, no medications, no falls, and no hospitalizations. Pa reported no outstanding doctor’s visits. Pa reported that’s he saw her PCP on 1/19/2016. SC reviewed Pa's ISP. Pa confirms that she is receiving services in the following type, scope, amount, frequency and duration of services specified in the ISP agency model aide via Total Home Health Care from 10-2PM, Monday through Sunday. Pa's aide provides assists her with the completion of ADLs, IALDs and supervision as needed. Pa has PERS system which gives her access to emergency medical service. Pa also, receives HMD from PCA weekly. She reported being satisfied

The reporting party (RP) stated his father Norman Wiekamp DOB: 12/3/41 was a resident of the facility. According to the RP the resident became agitated with the lack of care he was received, tossed a pillow at a caregiver on 9/5/16. The facility informed the RP that due to the resident's behavior he required one on one care. The RP was informed the incident was videotaped, however when the RP requested to view the recording he was forbidden. Consequently the resident was issued a 30 day notice on 9/16/16. The facility hired a one on one caregiver effective 9/5/16 through 9/21/16. The RP stated he moved his father to Sunrise Westlake Village on 9/21/16. The RP stated the facility is requesting the resident pay for the caregiver. The RP believes

The reporting party (RP) stated her father Charles L. Clemons DOB: 2/22/31 was admitted to the facility on hospice. The hospice was provided by Kaiser Permanente who provided all the care for the resident. The RP stated after 5 days in the facility her father passed away. The RP paid $4200 for rent and request to have the pro-rate amount of the rent refunded. The administrator Susan Kendakur informed the RP that she would not refund any portion of the rent due to her father being a hospice resident. The RP disclosed that the facility did not provide the hospice care for the resident and should be entitled to a refund. According to the RP the administrator refuses to return her numerous phone calls. The RP stated she explained to the administrator