Aggressive and Assertive Communication

Assertive people are able to look a person in the eye and in a firm but non-threatening tone, say yes or no-they do not get walked on or taken advantage of. Assertiveness, not passivity or aggression, is the way to win-win outcomes.

Assertive— people develop positive relationships with others, as they will try to consider other viewpoints as well as presenting their own viewpoint in a clear way. This can lead to better self-image and reduced stress.

The TV series, which I have chosen, and believe to be one of the best examples of interpersonal communication behavior, is the American television comedy series called The Office. This outrageously hilarious comedy TV series portrays the everyday lives of office employees located in Scranton, Pennsylvania, a branch of the fictional Dunder Mifflin paper company and is filmed in a documentary type style by a team of film crew members. The plot of this TV series revolves around documenting the lives, interactions, and interpersonal relationships of the manager, Michael Scott, and the employees that he manages, which include Jim Halpert, who is a sales representative and prankster, Pam Beesly, who is a receptionist, and Dwight Schrute, who is a high-ranking salesman devoid of social skills, as well as Stanley Hudson, Kevin Malone, and many other minor characters who play the roles of office workers, working in a variety of positions throughout the office.

Fiman that took a sample of female clerical and secreterial workers and their office managers within a corporate headquarters of a lage retail organization (Fiman, 1973, pg. 99). My findings support Mackey's arugument of how positive behavior reinforcement by leadership can influence the attitude and outcome of employee performance. Researcher G. Fiman found that there were strong assoications between supervisory characteristics and the level of subordinate satisfaction. Subordinates that perceive their supervisor to possess a Theory Y attitude tend to have a higher level of satisfaction (Fiman, 1973, pg.

How would you like knowing that one simple thing such as educating someone or something as simple as wiping down the counter could save someone’s life? Dena Gray is a twenty-eight year old RN who had that opportunity. Being a nurse, saving someone’s is an everyday challenge. In nursing school students learn that one of the jobs that comes along with being a nurse is also to be an educator, and that’s one of the things that Dena failed to do. When Kelly approached Dena, Kelly had her gloves on. As a nurse that shows this person may need education on how to use the gloves properly and help a safe and clean environment.

6. The following response portrays effective communication in the form of assertiveness. The responder answers the question directly and in a way that is not aggressive or passive. The responder directly told the individual that libbers want, “Fairness and Equality.” The response portrayed honesty, and the responder was able to speak her beliefs in a respectful manner. According to Marquis and Huston (2015), "assertive communication involves conveying a message that insists on being heard" (p.

I enjoyed reading your post. As classmates, it is interesting to read about the level of awareness this course has provided, what we have learned and how will we apply it to our lives, moving forward. I think it is great that you have recognized the areas you wanted to improve and you are working towards incorporating those elements in future classes and at work. I have learned several, important interpersonal communication skills in this class but self disclosure, is the most important communication skill I have learned because it will help me build on my professional and personal relationships. Self disclosure means making self known to others, letting others know what you think, feel and want. It is revealing personal information to another that results in an enhanced and trusting personal or business relationship. (DeJanasz, S., Dowd, K., & Schneider, B. 2015 p. 30). For the most part, I believe, I am a good

The communication style I use can be described as an assertive style. The assertive style is beneficial where I have confidence of communicating with others in a honest and direct way. When communicating with coworkers or group members I would protect my own rights and respect their rights to get the work done in the business. I will ask directly to them for any questions or assistance to get the assignment done and accept if they are not able to help at the moment. In order to complete the assignment without assistance from others, I would make an attempt to solve it myself and take responsibility for my actions without hurting others. I understand that when I make a choice to help others with an assignment to get the work done, I am held

Jacqueline Fitzgerald in her article “Foul Language Could Be a Curse on Your Career” demonstrate the issues of using offensive language, also argument that some woman have the bad behave of copying men’s bad habits to “In an effort to advance in the work force and to fit in…”(Jacqueline Fitzgerald, 2). In addition to this point of view, communication is the primary way to shows other person respect. The author conclude that use of offensive language can turn into a curse, furthermore, to a no promotion on work. Something that may be true.

The aspects of my communication profile that have been validated this semester have been the Killmans result of conflict styles, my Heartland Forgiveness score, and my Verbal Aggressiveness Score. I’m foremost an avoider while compromising and accommodation are my second styles I mostly use in conflict. Since I tend to avoid and the person I am having an argument with is not letting me avoid then my verbal aggression tends to come out because, since I feel under pressure and my go-to conflict style is not working, I tend to release aggression, because I don’t like to be put in uncomfortable situations.

Organizational communication began to arise in industrial businesses in the 20th century, analyzing the communication channels and the ways that information flows inside an organization (Cheney, 2007). Nowadays, every kind of business activity bears upon communication and functionality depends on competency of managers and employees to communicate efficaciously (Clausen,

In the process of going through an American Sign Language (ASL) interpreter training program, one cannot help but notice a substantial gender gap. For every fifteen females, there are (perhaps) one or two males. Research has suggested that females make up around 85% of the ASL interpreting field (RID, 2014). Does this significate gender differential have an effect on clientele message? This paper hopes to explore that precise question. Through the course of this paper, I will uncover the differences in communication styles between males and females. Additionally, I conducted a survey of interpreters as well as clients in order to gain insight into the possible effects this differential has on clientele. The online qualitative survey allowed me to compare and contrast responses from a small sample of interpreters and clients. The most significant information I gathered related to awareness. Interpreters, it seems, are aware that their gender impacts the client’s message and are taking steps to remedy that. I plan to explore some of these potential solutions within this paper.

In the 21st century our communication mediums have changed, know we Whats App Facebook or email rather than calling or visiting in person. What hasn 't changed is that when we communicate most of the time another human being is on the other end and. This chapter will discuss not only how to communicate with diplomacy but how messages of communication are interpreted. In the workplace communication is probably one of the most important factors as people need to receive clearly communicated messages to be on the right track. It could be that you need to so some public speaking at the workplace and not only is your confidence being shook up, your nerves are on edge worrying how to communicate you message. Not only how we communicate with others that impacts our success what’s also a key part is how we communicate with ourselves and overcome internal negative dialogue. Did you know that only 8% of our communication is based on the words we say? Also did you know that 37% of our communication is based on our tone of voice? Did you know that the remaining 55% comes from our facial expressions and body language? If you find this hard to believe just think of when someone says something to you and they come across as rude. More often than not it was the way they said it vs the actual words they said. When communication is open and employees are connected

Two of the most prevalent forms of communication styles are direct and indirect communication; these two communication styles impact how members of a culture interact with each other (Morreale & Pearson, 2008). According to Craddock (2002), Kierkegaard, regarded direct communication, “as the mode for transferring information and considered it totally appropriate to the fields of history, science, and related disciplines” (p. 70). Direct communication can be defined as, “speech that specifically states and directs an action. When someone hears direct speech, they know immediately what needs to be done. There is no question about who is in charge, and usually no need for discussion” (Gaddis, 2006, p. 11). On the other hand, Kiergaard believed that, “the indirect was the mode for eliciting capability and action from within the listener, a transaction that did not occur by giving the hearer some information” (Craddock, 2002, p. 70). Unlike direct communication, “a indirect style of speech is not typically authoritative, rather it encourages input from the listener” (Gaddis, 2006, p. 11). The direct and indirect communication styles are often used in different fields, disciplines, and industries ranging from education, workplace, literature, and entertainment, to church services (Morreale & Pearson, 2008). For example, the population relies on the news media as the main source of information and the basis on which they form their opinions and voting decisions” (Fog, 1999, p.

Research shows that interpersonal communication can have a profound effect in the workplace in both positive and negative manners. Successful communication can ease conflicts and create open channels in conflict management situations. Consequently, choosing the right medium of communicating is key to conveying the intended message; at the same time, active listening also plays a factor in how the intended message is received. “Communication is a topic frequently linked to leadership; however, the linkage often is