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Aligning IT with Business Strategy Essay

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Is it smart for companies to invest heavily in information technology (IT)? Numerous studies indicate that excessive IT spending will usually reduce company profits and slow productivity. According to an article in the MIT Sloan Management Review, “Avoiding the Alignment Trap in Information Technology,” IT can become a huge bottleneck to growth in companies if they focus on the wrong remedies for their IT problems (Shpilberg, Berez, Puryear, & Shah, 2007). The article first focuses on Charles Schwab and its IT struggles during the early 2000’s. Then, it presents a study on 504 companies, and IT’s effect on their revenue growth. Lastly, it covers the steps to ensure success in IT’s effectiveness. Charles Schwab is a Fortune 500 Company …show more content…

In addition, aligning each department to a different system or standard doesn’t work because a company needs all departments functioning at the same pace and every department must rely on each other. The largest group (about 75% of surveyed companies) spent the average amount on IT, but growth was slightly below average (Shpilberg et al., 2007). Companies in the “The Maintenance Zone” have IT systems that are less aligned to business objectives and are, as a result, less effective as a whole. The authors state that the group treats IT more like plumbing, “bumping along” until something bad happens. However, since the group’s deviation of IT spending and revenue growth from the average is minimal, the article doesn’t put much focus on the “The Maintenance Zone.” The next group, experiencing “Well-Oiled IT,” were more focused on execution and effectiveness at getting IT projects up and running (on a budget). They spent 15% below average on IT, yet revenue growth was 11% above average (Shpilberg et al., 2007). Although the group’s revenue growth was above average, the companies just didn’t spend enough on IT to maximize their potential. More specifically, they didn’t spend enough to align the effective IT systems to their business objectives. The final group of companies, in the “IT-Enabled Growth” zone, experienced the upside of keeping IT highly aligned

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