Amazon : An American Electronic Commerce Company Essay

How would you define Amazon’s industry? What difficulties do you encounter identifying primary competitors and key lines of business?

Amazon.com is a customer centric company. They put more effort in improving their system to make the experience of customer more comfortable so that he keeps on returning to the website. Jeffery Bezos who is the founder of the Amazon.com started this company after seeing the use of internet increasing rapidly.

Amazon is the world’s largest online retailer that was launched in 1995 (Rouse, 2014). Amazon was mainly a book selling company that has enlarged its’ business by selling a variety of goods. The company sells all types of technology devices such as cell phones, games, televisions, movies, cameras, computers,

Within this paper, an overview of strategy, innovation, planning, and ethics is provided in correlation with a case study examination of the application of these concepts as they pertain to Amazon. Amazon.com initially formed and incorporated as an e-commerce company on May 28, 1996. For over twenty years, Amazon has been a very strong performing company regarding sales of on-line retail items. Electronic devices such as the Kindle Fire, merchandise obtained from third party sellers, are sold

Amazon has outperformed every other online retailer for the past few years. There is a simple explanation for their success. Their main strength and why consumers choose Amazon is because they provide an excellent customer experience. They call it “Customer Obsession”. If a product on Amazon is sold by or fulfilled by Amazon, the returning process is extremely simple. In my own experience with returning products to Amazon, no matter the case, they will pay the shipping and give the customer a full refund or a replacement for the product. This provides customers with a worry-free experience. There is absolutely no hassle if a product is defective or if the customer simply finds it unsatisfactory.

Amazon.com Inc. better known simple as Amazon was created by current CEO Jeff Bezos on July 5, 1994. Based out of Seattle, Washington and “Once just a bookseller, Amazon is now the biggest online store on the planet” (O 'Connor, 2013). This growth can be attributed to how Bezos foresaw the advantages of online retailing and cornered the market before others, but sustaining this success needs more than that. A major component of Amazon’s continuing success is their drive to provide unparalleled customer service. The importance of customer service is seen from the top of the company to the bottom, from the attitude of the creator to the basic training of all employees.

Amazon is an American commerce company based in Seattle, Washington, USA. The company used to be only a bookstore, but now it diversified into difference type of products. The goal of Amazon is to provide one stop shop experience where the customer can find everything on Amazon as earth’s biggest selection (Warman 2012). Amazon operates as a pure internet retailers that does not have retail store at all while the delivery will be done through Amazon’s networks of distribution centres. This operation makes the company is able to provide wider range of goods and lower cost of products with high quality. Moreover, it is also increase customer satisfaction as it supports customer convenience.

The objective of this case study is to outline and provide a brief overview of Amazon.com’s (Amazon) mission, strategic direction, core competencies, relied technologies and their future impact of new technologies, and how management and use of consumer data will impact future business.

Amazon.com is a online commerce and cloud computing company in the service sector. Amazon was founded in July 5, 1994 in Seattle, Washington by Jeff Bezos. Bezos left his employment as vice president of D.E Shaw and CO, a Wall Street firm. Bezos than moved to Seattle where he began to work on a business plan for what would eventually become what we all know today as Amazon.com. Bezos wanted his companies name to mean something so he scoured though many books looking for a name. He finally landed on the name Amazon by looking through the dictionary. He settled on Amazon because it was a place that was exotic and different, just as he planned for his new store to be. Amazon started as a online whole sale book store. Within the first two months of Amazon entering the book market they were making $20,000/week. Most of their early success was due to them being able to ship to all 50 states and over 45 countries from their company 's first day.During the next few years Amazon diversify their inventory to include CD 's, computer parts and many other items. Amazon issued its I.P.O of stock on May 15, 1997. Amazon was trading under the NASDAQ stock exchange as AMZN, at a price of US$18.00 per share ($1.50 after three stock splits in the late 1990s). When the dot-com bubble burst in the early 2000 's it destroyed many e-companies in the process, Amazon survived and grew past the bubble burst to become a huge player in online sales. Today Amazon is the worlds biggest online

Amazon.com is the biggest e-commerce company based in Seattle,Washington,United States. It started as an online bookstore in 1995, but soon diversified to sell DVDs, MP3, electronic device, software, video games, furniture, clothing, jewelry and consumer goods. (Kenney, 2000) Its online sales pattern and economic scopes has contributed a great

The company Amazon.Com Inc. an e-commerce based industry can be affected by the country’s political external factors for example:

Established in 1994 Amazon is an International electronic commerce company and one of the world’s largest online retailers. Amazon started as an online bookstore platform but soon developed and now specialises in a wide variety of product categories but not limited to music, DVD’s, electronic products, furniture, food, toys and jewellery for example (Amazon.co.uk, 2014).

Amazon.com, Inc. is the leading online retailer of books. The ¡§Earth¡¦s Biggest Bookstore¡¨ opened its virtual doors in July 1995 with a mission to use the Internet to transform book buying into the fastest, easiest, and most enjoyable shopping experience possible1. Amazon still holds their commitment to customer satisfaction and the delivery of an educational and inspiring shopping experience in high regard today and it is now one of the most widely known, used and cited commerce sites on the World Wide Web (WWW).

Amazon.com, Inc. (Amazon.com), incorporated on May 28, 1996, is an American electronic commerce company with headquarters in Seattle, Washington and is the largest Internet-based retailer in the United States (Ungar, 2014). Amazon.com started as an online bookstore, but soon diversified, selling DVDs, Blu-rays, CDs, video downloads/ streaming, MP3 downloads/streaming, software, video games, electronics, apparel, furniture, food, toys and jewelry (Ungar, 2014). The company also produces consumer electronics—notably, Amazon Kindle e-book readers, Fire tablets, Fire TV and Fire Phone — and is a major provider of cloud computing services (Ungar, 2014).

Amazon has grown up from a normal online website to an ecommerce and broadcasting partner to development platform being driven by the spirit of innovation. Amazon is a service based company offering customers best services and providing more types of products, at lower prices and with proper reviews. Their innovations towards the technology increase the growth of Amazon. Since 1995, Amazon has significantly expanded international retail websites, its product selection, customer service centers and worldwide network (AmazonJobs).