Amazon Brutal Work Culture

Facts Surrounding the Case. According to Lisa Mahapatra’s (2013) article, “Amazon.com Has Second Highest Employee Turnover Of All Fortune 500 Companies”, Amazon.com has been placed 2nd in highest employee turnover rates by a special report from Payscale. In addition to this bad press against the company, Steven Barker, a former Amazon.com contract worker, criticized CEO, Jeff Bezos, in an open letter on the CEO’s hiring techniques. The letter states that “The company has a policy of hiring temp contract workers who are let go after 11 months to save on benefits like medical coverage and paid vacation days” (Mahapatra, 2013, para 1-2). Management at Amazon has to research why employee turnover is so high, and then research how to fix this issue to make Amazon more productive and efficient.

In the article, “Amazon.com is a 21st century Deal with the Devil” the author Amy Koss makes her piece an argumentative writing. She tries to persuade the reader that the company, Amazon, is cruel and untrustworthy. The author states,”They’re offering deals and deeper discounts, closing branches, consolidating staff, trying to fend off the inevitable. According to the feds, there have been 60,000 retail jobs in just the last two months.” I disagree with the author’s statement and believe that Amazon is just doing what they have to do, so they can make money and build a stronger business. It isn’t exactly Amazon’s fault that other businesses are closing making people loses their jobs. The other businesses must have their prices very high, making

Amazon has earned a great reputation in customer service for allowing customers to shop without face to face, avoiding talking to a customer’s service representative agent on the phone, everything it done online. Sales clerk does not exist, everything is ordered with a click of the mouse, and arrives extremenely quick in the mail (Cohen, 2009). Amazon at interval has gotten involved with the customers when they can have too. According to Green, H. (2009), “Amazon stands out most markedly from other companies, and helps explain how the company earned the No. 1 spot on Business Week’s customer service ranking this year”( para. 1).

Neil Irwin of The New York Times writes of Amazon: “The online retailer is on a collision course with Walmart to try to be the predominant seller of pretty much everything you buy. Each one is trying to become more like the other — Walmart by investing heavily in technology, Amazon by opening physical bookstores and now buying physical supermarkets.” Something similar, says Irwin, is happening in “nearly every major industry,” benefiting “the biggest and best-run organizations, to the detriment of upstarts and second-fiddle players.”

Many consumers go for what appears to be cheapest and most convenient. The reality is, Amazon’s increasing dominance comes with high costs. “These consequences have gone largely unnoticed thanks to Amazon’s remarkable invisibility and the way its tentacles have quietly extended their reach” (LaVecchia, 2016). It is vital that consumers are aware of this superpower that is taking over.

GOP nominee Donald Trump has made a few outrageous statements since beginning his candidacy. Some of it may be taken out of context, since news must be sold at all costs. However, the latest Trump news has Amazon in the title. President candidate Donald Trump has Amazon and Jeff Bezos in his sights for destruction. Earlier in his campaign, Trump went after Muslims, Mexicans, and Apple. His political strategy may be shock and awe. But when will this tactic put him at a disadvantage? Taking on Amazon is risky, sine almost everyone on the planet love Amazon. Everyone except eBay and Walmart, as the online consumer platform outranked eBay and Walmart on the world’s most valuable brands list.

If many Americans eventually get questionable with Amazon’s tactics, there is a solution to the problem. Since citizens of this country elect representatives, this gives individuals of this country power. If we have a problem with how many jobs Amazon has gotten rid of, or how many companies sell their business to Amazon, citizens should simply vote for representatives passionate about fixing this issue. Many people wonder where we should draw the line just in case Amazon gets too out of hand. The government should step in when the majority of customers stop getting satisfaction. Currently, many citizens seem as if Amazon satisfies them as a consumer. But, if this ever changes, America should take away their extreme amount of power. Does Amazon have an extreme amount of power? Yes. Is it currently a problem that America needs to address? No. However, if more jobs and business become destroyed and many citizens are no longer satisfied, this would call for change. The three main reasons why Amazon control America are the jobs that the company has lost, the number of businesses destroyed creating less competition, and the dominance in e-commerce; simply something no one has ever seen before coming from a dominance of a business online. Whether individuals love the convenience of Amazon, the cheap prices, or easiness, everyone can agree that Amazon will continue to grow in business. If this is the case, many jobs will be lost in the process and the competition will pull farther and farther away from the company. Yet, having too much power comes with responsibility, and Amazon has not done anything out of hand. Just like any other businesses dream, Bezos has built a powerhouse that has even more potential. With Amazon setting prices at a reasonable cost, no one has a problem with the amount of power that the company holds. If this happens to change in

First of all, Amazon was an early exploiter of online technologies for e-commerce, which made it one of the first online retailers. Amazon has developed a customer base of around 30 million people. Since it was founded, Amazon has been expanding its product categories. As a result, not only can customers buy almost everything they need in regular life, but also they can open their own business on Amazon. Secondly, Amazon carefully records data

The article “Amazon.com Is a 21st Century Deal with the Devil” from author Amy Koss (first published in the Los Angeles Times) talks about how Amazon is taking over malls, losing jobs, and how it is an overall scheme from Lucifer, which I disagree with. Why is Amazon seen as the antagonist when other major corporations are taking over online and physically too? Companies like these include ebay and Walmart/jet.com. As you can see, I disagree with the author because to be honest, the people whose jobs are being lost probably shop on Amazon themselves. Those who do not adapt to technology do not benefit from its advantages which help people find different products that would not be found in stores, for a better price, and delivered right to

The problem between Donald Trump and Jeff Bezos is an ongoing event that has occurs since the presidential election campaign. Donald Trump has accused Jeff and his company Amazon multiple times via twitter which creates controversial about the appropriateness of his action in America's society. One of the most inappropriate content comes from his tweet on August 16, 2017, that he had tweeted and I quote " Amazon is doing great damage to tax paying retailers. Towns, cities, and states throughout the U.S. are being hurt -many jobs being lost!". However, according to CNN reports, Amazon employs 382,400 people, worldwide and paid $879 million in income tax last year which gives us a sense of misleading by the president of United States. The

Most of Amazon’s negative reputation starts in August of 2015 with a lengthy exposé, published by the acclaimed New York Times, on the culture and ethic of the Internet giant’s workplace. Kantor and Streitfeld write, “Even as the company tests delivery by drone and ways to restock toilet paper at the push of a bathroom button, it is conducting a little-known

Amazon runs on four principles: “customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking” (https://www.sec.gov/Archives/edgar/data/1018724/000101872416000172/amzn-20151231x10k.htm).

Amazon is known for taking over the e-commerce marketing platform. It sells almost everything; from vacuum cleaners to vitamins. Every couple of months, it seems like Amazon is taking over a new market. People today are arguing that Amazon is taking away competition. Some are questioning their ethics and antitrust processes and others feel that Amazon has not exhibited traits that typical monopolies express.

The threat of substitutes for Amazon is high. With the exception of its patented technology, there are quite a lot of alternatives to Amazon’s products and services. In addition to physical presence, most companies have an online store as well. Amazon’s products can be purchased all over the internet and they are just spread out among different web sites. The companies operate in brick-and-click mode providing the similar product categories and competitive prices have become the biggest threat for Amazon. However it is extremely difficult for Amazon to establish physical stores or launch price

Amazon’s core competencies are in its ability to effectively use and develop technology to drive site traffic and enhance the customer experience. Their distinctive use of website real estate coupled with their ability to leverage their brand and effectively use that leverage to deliver low prices and high quality products, makes them a leader in online retailing. Their partner brands and their ability to adapt and recognize deficiencies enable them to effectively cut out the middle man, or at the very least, partner with them.