Amazon Self-Checkout Essay

The literature below is a research about self-checkout machine in Tesco supermarkets, and it aims at answering; the reasons that Tesco has changed, importance of self checkout systems in Tesco and challenges faced by the self checkout systems. TESCO is a chain of supermarkets stores originally from the U.K; they have expanded rapidly over the past few years. These stores are of general merchandise that carries everything from clothing, deckchairs, groceries, petrol stations, wines, consumer electronics, DVD and CDS. TESCO has stores in North America, Asia and Europe that operate under the TESCO brand. It operates hypermarkets, supermarkets and convenient stores. TESCO services allow their customers to do their shopping from the comfort of their chairs; because delivery is done to their homes, and it also offers internet shopping services.

“Amazon Go should have employees in store to greet and help customers adapt to the "Just Walk Out" technology; a transparent kitchen where customers can interact with the chefs preparing the food; offer only the top brands in each category; and finally, source fresh locally produced foods to show that Amazon wants to contribute to the local economy.”

Grocery shopping can be a very interesting experience. It seems like nothing more than a quick and easy chore at first. You go in, throw whatever you want into your cart, pay and then get out. Its almost relaxing, that is if the grocery store is completely empty. Unfortunately, there are always those other shoppers. The ones who think they own the place or something. They’re in just about every grocery store in America. You know who I’m talking about, that one parent- usually a mom- with a kid who just so happens to be screaming bloody murder. Also, everyone knows a bad cart driver when they see one, not to mention the label readers. And finally, probably the

beginning to be installed in our stores this combined with self checkouts will allow for quick

Many grocery stores follow the same format. As a consumer first walks through the supermarket’s doors, they usually notice fresh flowers and produce. As a consumer keeps shopping, he/she will notice that the eggs and milk are in the very back of the store. This is a grocery store format “trick” that makes shoppers follow a path of the grocery store taking them through aisles filled with other items in order for them to purchase more. This is just one example of how the grocery industry has dramatically changed since the 1940’s (Peterson, 4 Ways American Grocery Stores Are Changing Forever). Recently, grocery stores have had to make drastic adjustments in order to catch up with the increasingly technological society. In past years,

If Aldi were to install self-service checkouts it would represent a major capital investment, but also better customer satisfaction. I feel if Aldi were to solve customer services it would gain market share. I will also discuss Aldi’s business strategy in its external environment. An opportunity Aldi have is to expand further in the American market. This is already being seen with (Whipp 2017) reporting that “Aldi said on Wednesday that it would invest an extra $1.6bn in the US”.

Over the past ten years, the internet has drastically changed how consumers shop. Tesco now allows consumers to place orders online and to have those items delivered right to their front door. Self-checkout points have now given

One of the most immediate lessons learned from Home Depot and their use of three types of check-out lanes are the efficiency and self-assignment by

In many megastores and supermarkets around the UK, it is common for customers to circle around in search of parking spots before going for shopping. Home delivery services save customers discouraging inconveniences. In fact, before getting to the supermarkets, customers usually have fought their way through the busy traffic, just to come and miss parking space. Home delivery services offered by Morrisons eliminate the need for customers to make long ques at the billing counter during the rush hours of the day. Additionally, shoppers do not have to struggle loading their weekly grocery supplies into their car, especially for customers with limited physical ability such as the elderly, expectant women and the physically challenged. By letting shoppers avoid the heavy traffic to and from the grocery stores, Morrison customers are able to save a lot of time through the home delivery services that the company offers.

By analyzing Amazon’s market situation, there are several strengths that encourage the opening of a drive-thru grocery store in Toronto. The built in feature of a drive-thru will offer a less time-consuming way for customers to shop for groceries, providing more convenience. In a contemporary society, especially in Toronto, people have a very busy lifestyle due to today’s stressful work lifestyle. From research completed in 1999, more than 25 million Americans, almost 20.5 percent of the total workforce, reported that they worked at least 49 hours a week, and 11 million of those said they worked more than 59 hours a week (Schabner, 2015). Today, this condition is not improved. Therefore, Amazon’s drive-thru grocery store is providing a high-efficiency alternative, where customers can order groceries online and select a time to pick them up that fits within their schedule. Also, customers do not need cars necessarily, they could arrive by bicycle or by foot, which means the service meets customers’ needs better, since almost everyone could access this service. Meanwhile, compared with the traditional grocery shopping, building the drive-thru station is an important step of automation progress (Heath, 2015). It is a way to improve the efficiency. Furthermore, Amazon is an electronic commerce and cloud computing company, and it is the largest Internet-based retailer in the United States (Monument Policy Group, 2015). Before going into the

One large thing that all companies in the grocery store industry must do is focus on meeting the needs of the new generation of buyers. The “millennials” are the future decision makers in households and they will have the disposable income and have the choice on where they want to spend their money. Baby boomers are starting to age and soon most baby boomers will be on a fixed income and will not have the choices that millennials will have. Millennials want convenience and are variety to choose from (2012). The progression of baby

Self-service technology does require a moderate change in behavior as consumers must learn to use equipment. However, self-service technology is designed to be intuitive, so the adjustment is not major. Thus, self-checkout technology would be best considered as a dynamically continuous

Have you ever been in a rush to get in and out of a store? Did you contemplate using the self-check-out kiosk? Before deciding to use self-check-out kiosks there may be a few factors to consider. Self-check-out kiosks are marketed to both customer and retailer as a means of more efficient service. However, they actually can be frustrating for customers, give poor customer service, eliminate employment positions, and create opportunity for multi-level theft.

More places are getting technology. “McDonald’s said last November that it would install self-order kiosks in all 14,00 of it's U.S. restaurants” (Puzder, A 19). This statement proves that the bigger restaurants have started to upgrade from having people to having technology do work. “CaliBurger plans to install them over the next two years in 50 restaurants world-wide” (Puzder, A 19). This shows thats CaliBurger is having people replaced by Flippy which is an robotic arm. “Just walk into a McDonald’s and see these shiny new self-service check-outs: People replaced by machines because of high labour cost” (Lesh, 12). This shows that McDonald’s would rather replace their own staff than to pay them minimum wage.

These stores are setup to make customers buy more food and spend more money. Grab the handheld basket instead of a shopping cart. Only get what will fit in it. To avoid impulse buying, eat before grocery shopping. It is never good to take children or spouses either. They can sometimes be more harmful than helpful. Shoppers should be focused to avoid the getting caught in the “traps” of the grocery