Amazon Your Industry: Extracting Value from the Value Chain

Considering with the economic downturn, Barnes & Noble has found the way to offer price discount to all its customers specially price seekers. Since Barnes & Noble was a leading bookstore, it attracted many suppliers and publishers. Barnes & Noble was taking advantage of the situation where it had the ability to access a large customer base to arrange a better price deal from publishers and suppliers. Since it had a power of negotiate the price, it would add more value and strength to its business. The company was able to offer up to 30% off on the actual price from the publishers for hardcover bestsellers and 20% for all children books. In addition, Barnes & Noble offered discount program to its members. All members can receive extra 10% additional on top of 30% to hardcover bestsellers only if they agree to pay a $25 membership fee per year.

As of January 2010, Amazon.com has three times the Internet sales revenue of the runner up, Staples. By offering a large amount of varied categories through its website and other international ones (Amazon.co.uk, Amazon.co.fr, and so on), it has managed to grow to a customer based company with over 30 million people. In addition, the online retail format enables the company to reduce costs of managing inventory (Amazon.com; online bookstore, 2008).

Three key challenges facing the Canadian book publishing industry are the concentration in retail market, the competition for multinationals, and the cost of adapting to new technologies and entering the export market. Policy source 14, Summative Evaluation of the Book Publishing Industry Development Industry Program discusses these challenges.

Online commerce was introduced to consumers in the mid-1990’s, and in the years since, it has grown exponentially. It started out virtually nonexistent and has become a multi-billion dollar industry. Nearly every retail sector has entered online commerce; clothing, electronics, home, health and grooming items, even food and groceries are starting to gain traction online. Online commerce sites rival traditional brick and mortar stores such as Walmart and Target, as well as other big-box stores. As online retailers such as Amazon continue to expand, many brick and mortar stores have been making their way online, indicative of an increasing movement towards online commerce. With more than 80% of the online population having made an online

Harlequin’s inferior presence in traditional retail environments for single-title novels and limited advertising portfolio centred on print media somewhat restricts their sales to their existing, or stereotypical, customer base. Existing distribution partnerships are unlikely to resolve this issue and may force Harlequin to seek out new partnerships and/or mechanisms.

In this case, the traditional bookseller’s niche is overlapped the Big box retailers’. Because of the limited resources: only certain amount of people demand for popular books, they have to compete for the market of popular books. However, scale difference generates selection pressures. Obviously traditional booksellers have smaller scale and less purchasing power to compete with “Big box” retailers. When the electronic books came out, traditional booksellers struggle more. Although all booksellers were affected, “Big box”

1-In order for Barnes and Nobles to use the Value Chain and Competitive Force Models they needed to be ingenious with their tactics. First, publishers are on B&N side and they are doing everything to make sure that B&N stay at float because they are basically their “bread and butter”. So B&N is securing supplier intimacy with the publishing companies which will lead to strengthening its loyalty relationship with its customer in the store and digitally. Second they are securing their niche in the market, they are doing this by having the stores advertise and communicate to their customer that a there is a specific book that “is a big deal” and B&N is offering an extensive inventory of physical books and it enhance its core competency. Microsoft announced in 2012 that they would be investing $300 million in B&N Nook tablet, e-reader business and its college division. This will enable them to included Windows 8 operating system in Nooks application; this is a space where it will have a product differentiate.

The book market is in fact growing ‘with the exception of weak fortnights in both March and April, sales figures for the overall book market have shown sustained growth in 2005. ...

Demand for industry services is based on the need for printed books, magazines, newspapers and print

Government has introduced some policies to protect the publishing industry. According to National Book Policy which adopted in 1985, it proposed that the book industry should be recognized as an essential industry and, therefore, support must be given for its development. Moreover, the Government policy towards local printing and publishing industry was meant to give ‘protection’ to the industry.

Production: Two of major costs for publishers ware paper and printing. Both paper and printing

Around the nation, several national and daily periodicals are experimenting with new ways of producing revenue to fund publications. But several problems arise in investigating these trends.

The book publishing industry traditionally was characterized by a long value chain. The publisher contracted with authors to write books and entered into agreements with commercial printers (such as R.R. Donnelley and Quebecor) to print the books. Books were distributed to

Xerox's "Book In Time" is a revolutionary product, presenting some new opportunities for the company. It is simply a matter of costs. The Book-in-Time equipment allows for a publishing company to produce a 300-page book for $6.90, something which could have been previously reached only for lots larger than 1,000 copies. A significant decrease in publishing costs, given the fact that these cover up to 20 % (including the paper and binding the book), would create the possibility of an increased profit margin.

Since the early 2000’s, there has been a strong drive toward electronic publishing, with digital versions of books, periodicals, bibliographic databases and other information in digital formats, out selling and outperforming their analog counterparts, based on research performed by Milena Milanova of Sofia University. The expiring business model publishers use, which is based on manufacturing processes, sales channel, and business practices, is rapidly changing due to the introduction of the digital revolution. This revolution has created new media technologies that make it easier to access previously printed material,now assessed electronically. The driving force behind this revolution, is the increase in use by consumers of medium