An Analysis of Actual Policies and Procedures of Publix Super Markets

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An Analysis of Actual Personnel Policies for Publix Super Markets, Inc. Lisette Medina Dafne Naranjo Lindsay Orange Lourdes Rodriguez Wendy Wright Florida Atlantic University MAN 4301 Dr. Elliot Ser November 23, 2011 Contents Internal and External Environment 5 Company History 5 Company Financials 5 SWOT Analysis 6 Impact Among Human Resource Management Policies 10 Personnel Needs 11 Department Personnel 11 Bakery Department 11 Deli Department 12 Meat Department 12 Position Descriptions 13 Recruitment and Selection of Employees 13 Recruitment 13 Selection 14 Types of Training 14 Training Process 14 Needs Assessment 15 Development 15 Conduct of Training and Evaluation 15 Upgrading Skills 16…show more content…
An Analysis of Actual Personnel Policies for Publix Super Markets, Inc. Publix Supermarkets, Inc. has been constantly recognized on various (The Best of) lists, winning numerous awards not only for employee satisfaction but customer satisfaction as well. Their endurance is built on creating and maintaining an efficient workforce, which gives it the competitive edge needed in the current economy. Their mission statement is, “Where shopping and working are a pleasure”. This report will detail the company’s history, financials, SWOT analysis, internal/external environments, and a breakdown of their human resource policies. As you will read in this report, Publix understands the correlation between an engaged and satisfied workforce and the positive effects it has on their customer satisfaction. Internal and External Environment Company History Publix Super Markets, Inc. (known as Publix) is an American supermarket chain based in Lakeland, Florida. It was founded in 1930 by George W. Jenkins as an employee-owned, privately held corporation. Currently, Publix is the largest private company in Florida with operations in Georgia, South Carolina, Tennessee, and Alabama. It employs over 149,000 people of which 73,000 are part-time employees. It has 1,039 retail locations, cooking schools, corporate offices, eight groceries distributions centers, and nine Publix brand manufacturing facilities. The corporation also owns the manufacturing facilities which

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