An Description Of A Receptionist

A flat structure is a suitable internal structure for Techno as there are not many levels to the structure. The advantages to this structure are that communications are passed quickly between the levels. This speeds up the process of any decision-making that needs to be made. Many small organisations use this structure.

Excellent phone etiquette with at least one year experience operating a telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.

All businesses understand that they must use effective communication in order to do well as a business, without communication the business will be a mess and would not run successfully. Using communication allows the employees and offices to stay up to date with the businesses progress and what is currently happening. To use effective means of communication all employees would be in a way trained in order to understand communication and use the most effective means for it. This is done in advance to checking that communication is understood by the recipient.

In a business, there are a majority of structures that are organised in a business for their employees. An example of a business that has structured their employees is Asda, which was structured their business in a hierarchical structure.

Businesses require structure to be a successful money-making venture. Designing an organization structure helps the leadership identify what caliper and type of employees that needs to be hired into the organization. With this in mind it is also important that employee responsibilities are clearly defined. Each member needs to have a job description and each job is a needed and has its own slot on the company’s organizational chart.

To begin, medical assistants can be overlooked in a medical office because some health care professionals may not understand what a medical assistant can do. According to Taché and Chapman (2005), “Many physicians are unsure of what tasks are appropriate to assign to an MA and do not help MAs work to their full abilities and potential” (p. 51). Medical Assistant are a great asset to a medical office because the medical assistant can perform administrative, clinical, and laboratory tasks.

In reference to the question listed in the previous paragraph regarding interoffice communications, we must consider that the true issue may be repressed within the obvious surface problem. To complete a better understanding of this topic an interview was accomplished with a fellow middle manager working within the same department. The interview with Ian Tewson developed over a period of three weeks. (I. Tewson, personal communication, April 15th, 2010) Inside this interview many topics surrounding this event were discussed and opinions were shared to reach the conclusion presented in this paper. Through the conversations the same topic surfaced over and over again in regards to company communication or the lack thereof. Ian Tewson has worked for the company for over twenty-five years and has seen tremendous growth and loss over this lengthy duration. But through the conversations the issue of communication difficulty has only recently surfaced. This lack of communication within the departments has

These duties are divided into administrative and clinical duties. In the administrative side, medical assistants answer phone calls, book appointments for outpatients, handle medical records, and billings. For example, if a patient calls to schedule an ultrasound, the medical assistant answers the call and books the appointment for the outpatient. Another scenario is if an outpatient changed their address, the medical assistant can update it on their medical record. Of course performing these administrative duties depends on the office they work at because the location and state law determine their duty limits and boundaries (AAMA, 2014). Medical assistants also have clinical duties meaning hands-on responsibilities. Medical assistants can discuss the preparation processes of treatment to patients, they could give the green-light for medication refills, perform electrocardiograms (EKGs), draw blood and perform other basic laboratory procedures (AAMA, 2014). For example, if a patient’s physician suspects a case of gastralgia, they would request a urine/feces sample and or blood drawn in which the medical assistant is responsible in performing. Also, medical assistants can also administer medications such as insulin if a patient has diabetes or nitroglycerin if the patient has a history of angiostenosis or

The receptionist position at any company large or small is usually the first person a customer contacts over the phone,

keeping supplies and equipment in order taking and recording observations such as temperature, pulse and breathing

During a flight cabin crew staff will also have the responsibilities and duties of serving food and beverages to passengers, where as being a receptionist their role will not involve this responsibility as the hotel have separate section for this such as their restaurant where the guests can purchase their food or if wish to do so they can call for room service as well. However, the different in this will be that receptionist’s do not have a three stage routine as they shift will always be based at front of house and they will be carrying out the same work pattern at all times.

What is a Receptionist? A Receptionist is a person that is employed in a office to answer the phone, deal with clients, and greet visitors. The highest level of education required to be a Receptionist is a high school diploma or equivalent. A Receptionist is usually located in the front of the business building. The reason I chose to be a Receptionist is because I have always wanted to work in a office and do anything that deals with typing on a computer. What is a Paralegal?

The Dental Assistant: This is the individual who will greet you and seat you in the doctor’s office. He or she will answer any questions you have about the procedure, prepare the materials to be used for your treatment, assist the orthodontist during your visit, take and develop X-rays, sterilize the instruments, and update your patient record after your visit,

Diagonal communication occurs between individuals at different levels of the organizational hierarchy (Sullivan & Decker, 2009). Diagonal communications are frequent at Lone Tree Convalescent Hospital. As an example, a staff nurse may discuss an issue with the facility manager before discussing it with the director of nurses. Although this does not follow the official chain of command, these communications are considered acceptable and even encouraged. In a larger organization, this type of communication could result in conflict or difficulties resolving issues. Lone Tree, however, is a small organization and top leaders in the organization communicate frequently and extensively, minimizing potential negative outcomes.

Therefore, effective communication within an organisation is essential for the successful exchange of information between staff in both formal and in formal contexts. (Buchanan 2016, p. 287; Daaneci-patrau 2011, p. 489). Organisations group employees according to their position in the company and the work they perform. An organisational chart identifies the chain of command in the organisational structure and indicates the direction of flow for communication between employees (Pride, Hughes & Kapoor 2015). Essentially, written communication is used in organisations to provide staff with important information, detailed instructions, formal requests, and to provide feedback (Daneci-Patrau 2011, p. 490-