An Evaluation of the Effect of Manpower Training and Development in Service Organisations.

16196 WordsApr 8, 201265 Pages
AN EVALUATION OF THE EFFECT OF MANPOWER TRAINING AND DEVELOPMENT IN SERVICE ORGANISATIONS. (A CASE STUDY OF POWER HOLDING COMPANY OF NIGERIA (PHCN) PLC ENUGU ZONE) BY AIDELOMON, ROSELINE .O. BA/2006/080 DEPARTMENT OF BUSINESS ADMINISTRATION FACULTY OF MANAGEMENT AND SOCIAL SCIENCES CARITAS UNIVERSITY, AMORJI – NIKE, EMENE, ENUGU. AUGUST, 2010. TITLE PAGE AN EVALUATION OF THE EFFECT OF MANPOWER TRAINING AND DEVELOPMENT IN SERVICE ORGANISATIONS. (A CASE STUDY OF POWER HOLDING COMPANY OF NIGERIA (PHCN) PLC ENUGU ZONE) BY AIDELOMON, ROSELINE .O. BA/2006/080 A PROJECT SUBMITTED TO THE DEPARTMENT OF BUSINESS ADMINISTRATION FACULTY OF MANAGEMENT AND SOCIAL SCIENCES…show more content…
The objective of the study is to highlight the advantages of human resource training and development and recommend an appropriate measure that could help improve the current human resource training programmes. Relevant data for this research work were collected from both primary source and secondary source of data. A descriptive method was used for this study. The total population of the staff in the organization is 250 out of which questionnaires were drawn from staff of the organization which constitute a sample size of 154. The statistical instrument used in testing the validity of the hypothesis was chi – square. Among the major findings of the work was that training and development programme improve productivity and better performance. The research therefore recommended that there should be a free flow of information to enable all the staff to be aware of the training and development programme available to them both internally and externally. TABLE OF CONTENT Title Page Certification Dedication Acknowledgement Abstract Table of content CHAPTER ONE INTRODUCTION 1. Background of the study 2. Statement of the problem 3. Objective/purpose of the study 4. Research Questions 5. Statement of Hypothesis 6. Significance of the study 7. Scope and limitation of the study CHAPTER TWO REVIEW OF RELATED LITERTURE 1. Theoretical framework for the study 2.2 Historical background

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