An Interaction Between An Insurance Sales Agent From Prudential, Ed Mokarem, And A Tenured Professor

1517 Words Nov 30th, 2015 7 Pages
When it comes to selling, many issues arise in regards to business ethics and the proper conduct a salesperson should be morally obliged to take upon themselves. This paper will discuss an interaction between an insurance sales agent from Prudential, Ed Mokarem, and a tenured professor, Thomas Parson, who received a one-year research fellowship outside his home university. The fellowship covered all cost except for the health insurance policy the professor was receiving from the university and therefore, he would have to pay out of pocket to keep the expensive policy going for the year away. Thinking he might get a better deal, he went to Ed the agent. The policy of the coverage that Ed offered would come to about half the cost. Ed, however, told Thomas that changing his insurance—even for the year—would mean he would have to reapply for the university 's policy again. This would mean that if he developed an illness within this year, he could be denied coverage. Ed 's conduct—of being honest with his customer though it could cause him to lose a sale—is one of admiration and one to look upon and consider when with a customer. I believe sales agents in all fields of business have the moral obligation of honesty towards their customers and should use sense to act responsibly.
In his article on selling, David Holley discusses the ethics of sales practices and attempts to evaluate the morality of several of them. He views sales as an exchange of goods from one person to another,…
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