The superior capabilities of knowledge management systems provide an opportunity for the business to engage the most effective components and recognize the importance of communication to make informed, accurate decisions (McGrath, 2001). This system can organize the company’s knowledge resources, knowledge obtaining, organizing, and applying to make a sound routine the will enforce effectiveness (Niu, 2008). The dynamic function of knowledge management to create, capture, and apply knowledge to achieve an organization’s objective will allow them to be more profitable and successful (Zucker, 1986). In addition to increasing profits, the system can be also used to reduce costs and enhance research and development (DeTienne & Jackson, 2001). With all of these advantages, it would be wasteful for a company to not employ knowledge management. As seen in the Discovery Communications, Inc. example, the company can attribute their new productivity levels and increase in ease of securing documents to the knowledge management system that put into place by Carefree Technology. Like Discovery Communications, Inc., knowledge management is so popular today because companies can collect, process and share knowledge to ignite employees ' creativity which in turn will make the business grow. Wenhong and Jianhua (2009) explained the core of knowledge management is to convert company’s knowledge resources into an increased company
According to Davenport et al (1998), Knowledge Management is concerned with exploitation and development of knowledge asset of the organization with a view of the objective of the organization. Knowledge can be managed by explicit, documented knowledge, tacit and subjective knowledge. It also associated with knowledge creation as well as knowledge sharing. Thus, requires systems for creation and maintenance of knowledge repositories to cultivate and to aid knowledge sharing. Organizations that succeed in knowledge management are likely to view knowledge as an asset and to develop organization culture which support knowledge creation and knowledge sharing. Jennifer Rowley (1999) describes the implementation of knowledge management has the importance consequences for structure and culture of the organization, and the roles of managers as well as workers. We can say that knowledge management implementation is crucial as it will lead an organization to be at competitive advantages. There are two types of knowledge mainly explicit knowledge and tacit knowledge. Different people convey their knowledge differently. The philosopher Polanyi (1967) described tacit knowledge as knowing more than we can tell, or knowing how to do something without thinking about it, like ride a bicycle. Tacit knowledge is automatic, requires little or no time or thought and helps to determine how organizations make decision and influence the behavior of their member (Liebowitz and Beckman, 1998). Sternberg (1997) states that tacit knowledge is technical or cognitive as it made up of mental models, values, beliefs, perceptions, insights and assumptions. Technical tacit knowledge demonstrated when people master particular knowledge or skills whereas cognitive tacit knowledge include implicit mental models and perceptions that are ingrained they are taken for granted. Tacit knowledge basically is the “know-how” based on practice, experience and seldom expressed
Knowledge management was defined as the turning of information into actionable knowledge which can be accessed by people who can apply it. Robbins (2003) gives a time perspective in his definition of knowledge management. He mentions as part of knowledge management the distribution of the right information to the right people at the right time. Lytras et al (2002) gives a definition of knowledge management which emphasises the purpose of knowledge management. In the definition creation of new capabilities, enablement for superior performance, encouraging innovation and enhancement of customer value were mentioned. For the purpose of this study the researcher summarised knowledge management as the intentional process of coordinating people, technology and systems to optimise creation and sharing of intellectual
Knowledge management is defined by Sallis and Jones (2002), as “a systemic method for managing individual, group and organisational knowledge using the appropriate means and technology”. In short, it involves various fields of expertise in achieving organisational objectives by making the best use of knowledge at the same time.
Possibility of managing the knowledge in proper framework is becoming more or more important in modern economy. Knowledge creation and exploration in modern organizations become a key source in accomplishing and sustaining competitive significance. In fact, the level of organizational knowledge how effectively impact on firm uses. This means with the help of this how fast firm gain the knowledge, and create sustainable competitive advantage. In this era knowledge of modern organization is the one, which learns and memorizes the skills that acts on the basis of the available information in the best possible way. Knowledge management represents adoption of core of knowledge in order to achieve organization’s business goals. We can say, knowledge management is a systematic effort to enable information and knowledge to grow, flow in proper way and create and has a responsibility to ensure that person have correct knowledge at the correct place at the correct
Knowledge Management has been a core requirement of many organizational practices and mostly in gaining competitive advantage over other firms. Knowledge itself is precious but if not used properly, then
In today 's high competitive business world, success is dependent on how efficiently and effectively an organization can develop and utilize its information and knowledge resources(Carlsson etc, 2002). Therefore, there are many dispute on information and knowledge management. The purpose of this essay is to discuss the relationship between Information management(IM) and knowledge management(KM), then argument about whether KM is important for an organization. In order to make sure essay have a clear structure, this essay main divided into four parts (from Part 2 to Part5 ): Part 2 will introduce what is IM and KM, the benefits of IM and KM, the relationships amongst data, information and knowledge, and then this paper will introduce the relationship between IM and KM; Part 3 will analysis case study of good knowledge management in Xerox company; Part 4 will analysis case study of bad knowledge management in NASA; Part 5, this essay will give an argument result to you in conclusion.
Knowledge is defined as “an understanding and one that gains knowledge through experience, reasoning, intuition and learning” (Cong, & Pandya, 2003, p. 2). Individuals can inflate their knowledge when they share their knowledge with others, and when knowledge is combined with other people’s knowledge they will begin to build new knowledge. It is also considered as a mixture of values, experience, background information, grounded intuition and authority insight that offers a framework and environment for integrating and gauging new information and experiences. It “is applied in the minds of knowers and in organizations, where it is often embedded not only in documents or repositories but also in organizational routines, processes, practices and norms” (Cong, & Pandya, 2003, p. 2).
The problem for this dissertation study test the challenges associated with creating, capturing and sharing knowledge. Doda (2017) describes this method as knowledge management. This method uses a critical goal of improving learning and performance in an organizational framework. Knowledge management as theory and a model was improved by Dalkir in 2005 (Atieh & Somayeh, 2017).
One of the primary reasons for the heightened interest in knowledge management is owing to the advances in information and communication technologies. But why have these technologies created such interest in how people can manage knowledge? Grover and Davenport (2001) highlight that the computing technology evolves in business to the point where it generates interest in managing knowledge. It starts by enabling processes at the level of transactions at the point of work. These systems were collecting amount of data which need to be processed to make sense out of it, and hence, the advent of data processing systems. Such a vast amount of information needs to be interpreted and applied by the management for effective action and even
On the other hand it is said that knowledge management system is more than just a piece of application. It also involves change in organizational culture in the way their employees can have relevant environment to develop the knowledge.it is organization culture, which holds the key to success. It also requires full cooperation of management. These are few ethical challenges every organization must face but every organization have their own sets of objectives to bring knowledge management system into their organization.
On the opposite view in the second part，Recent studies suggest that knowledge sharing can be advanced through bridging both KM and HRM fields (Oltra, 2005).The author’s conclusion is that in order to achieve efficient knowledge management organization system, organization should do the argument depend on the dubious and gratuitous assumption that KM- HRM practices bring positive affect on the organization. However the mere fact does not necessary represent that sharing knowledge based on the combination of KM and HRM practices. Thus, given these possible scenarios, the fact is Knowledge management- related human resources (HR) do come into extensive, proves nothing about knowledge sharing could be advanced. Meanwhile, the results suggest that collaborative human resource management practices have a direct positive effect on employees’ knowledge sharing behavior (Iqbal, Toulson & Tweed, 2015). Surprisingly, the authors find that employees’ knowledge sharing behavior is independent of reward systems and employees’ recognition.
Knowledge Management is a tool that uses internet technologies to put large amounts of data online using a company’s intranet. This set up creates a central depository of a company’s information. This gives all employees within a company access to the vast wealth of knowledge a company has created. This knowledge can consist of many different types of information. Some examples are client knowledge, knowledge of process, knowledge in the memory of the firm, knowledge from relationships, and physical knowledge (Knowledge Management, 2007, February). A company can use this information for many purposes. The knowledge can be used for consistency, authority, empowerment, a single source of truth, or storage clarity (Musico, C. 2012,
This critical analysis will discuss a quantitative study regarding the knowledge process and management’s role. This investigation views knowledge sharing as related to its application. The authors are interested in determining if and how management’s influence effects the knowledge sharing process. This paper will examine the study, providing criticism on the problem statement, academic justification, literature review, research questions, methodological choice, and the findings.
In order for public and private organizations to exploit and manage knowledge in their daily processes and integrate knowledge management in their strategic planning, the managers of the organizations must know the actual meaning of knowledge. Right now, the three-knowledge management models being used in organizations are Nonaka and Takeuci’s (knowledge spiral), Firestone and McElroy’s (knowledge life cycle) snowden’s (Cynefin Model) (Heaidari, Khanifar & Moghimi, 2011).