preview

Analyse Key Theories Of Conflict Analysis

Decent Essays
Open Document

I aim to analyse key theories which examine the effects of conflict within the workplace. Conflict is a part of everyday life, as long as we have existed conflict has also. Rahim (2010) defines conflict as an interactive process manifested in incompatibility, disagreement or dissonance within or between social entities. However, he expands upon the definition stating debating as to whether the conflict is caused by the situation or the individuals type of behaviour. This contests the issue of whether conflict is caused by a particular situation that the employee has experienced or if whether the behaviourism of the employee is to blame. If organisational conflict is not resolved, several negative consequences can occur including increased stress among employees, reduced creative collaboration and team problem solving, disruption to work flow, decreased customer satisfaction, distrust, split camps, and create gossip amongst the workplace. (Moriarty, 2007).

However, in contrast some academics dispute this, even going as far as suggesting that minor conflicts can be helpful, and by having the capabilities to deal with conflict …show more content…

This will allow critical reflection and analysis as to what could be done differently. There are several key fundamental concepts involved with the unitarist perspective. The first of which is that it is the duty of the manager to encourage allegiance and commitment amongst the employees of the firm. (Farnham, 1993). Consequently, as everyone is working towards the same goal a conflict of interests is unlikely to occur, resulting in harmony amongst the entire workforce. (Leah, 2001). Conflicts in the organisations are observed as negative and dysfunctional which subsequently lead to disloyalty, thereby damaging the well-being and harmony of the organisation. (Giles,

Get Access