Analyse the Barriers and Challenges to Communication Within Own Job Role

669 Words Oct 28th, 2012 3 Pages
Analyse the barriers and challenges to communication within own job role

Effective Communication is significant and a fundamental relationship-building skill in the workplace for any employee especially for managers to perform the basic functions of management, i.e., Planning, Organising, Leading and Controlling. If people don't communicate well they limit their ability to connect on any meaningful level which can create conflict. Depending on the position in workplace, others will have expectations of how an individual should communicate with others. It is important that for any employee show respect to those he or she works with. The general social care council’s code of practice states that communications should be conducted in an
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Physiological barriers – This could include hearing or sight difficulties

Psychological barriers - Personal problems and worries can lead to lack of concentration, memory loss (dementia) etc. Emotional state at a particular point of time also affects communication. If the receiver feels that communicator is angry he interprets that the information being sent is very bad. While he takes it differently if the communicator is happy and jovial (in that case the message is interpreted to be good and interesting).

Language differences – this could be due to the choice of words use. Others linguistic abilities may differ from any individual’s own, leading to poor explanations and misunderstandings. People should consider the language barriers and should have interpretation services available where necessary.

Perceptual difference- Perception is generally how each individual interprets the world around him. All generally want to receive messages which are significant to them. But any message which is against their values is not accepted. A same event may be taken differently by different individuals. E.g. a person is on leave for a month due to personal reasons (family member being critical). The HR Manager might be in confusion whether to retain that employee or not, the immediate manager might think of replacement because his team’s productivity is being hampered where the family members might take him as an emotional
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