Analysis Of Macy 's Management Styles

Macy’s has been a pinnacle of success; spanning over a century, delivering nearly 160 years of quality service. Founded in 1858 by R. H. Macy in New York City, New York; its humble beginnings began as a dry goods store – R.H. Macy & Company – in the cities North district (Hanson, 2015).

Management styles affect every part of a company. The way executives chose to lead a company can affect the path which it takes, whether it is good or bad, that is up to management and their leaders. The following discussion on the management and corporate structures of Wal-Mart and Costco will be evidence for how Wal-Mart could benefit from using some of Costco 's corporate business practices.

Unlike Starbucks, Macy’s is not doing very well, as evidenced by the fact they announced last month the impeding closure of 68 stores (Peterson, 2017). The company has been struggling for a few years with the growth of the internet and online businesses such as Amazon making their brick and mortar stores impractical in modern times. While the number of stores may not seem like as much of a problem as it is, as other companies have had to close down more in recent years or go out of business in general, this is a symptom of larger problems in both the company and the industry.

In the retail industry, it is hard for a business to abandon all its previous strategies, such as locations and advertising strategies to make a fresh start. However, that is precisely what JCPenney and has been able to accomplish numerous times. Founded over a hundred years ago, the firm has undergone mass renovations with each change in leadership. Moreover, recently, JCPenney, has been reinvented once more, under the leadership of President Michael Francis and CEO Ron Johnson.

In this essay, I am going to discuss how practices of leadership contribute to managing communication in the post bureaucratic era. This essay shall discuss the effectiveness of leadership approaches in the post bureaucratic era in managing communication in organizations. In section 1, I shall discuss leadership in terms of communication by drawing upon the article by Barry B. (2007). In addition, I shall also discuss the use of communication in running an organization in a leader’s desired way (Jack, G., 2004) and the need of contingency approach (Browning, 2007, pg 190) while communicating with employees. In section 2, I shall discuss how management stimulate loyalty in employees through embedding organizational identity (Gagne, J.F.,

Levitt (2014) defines culture as the coherent, learned, shared views of a group of people and about life’s concerns that ranks what is important, furnishes attitudes about what things are appropriate, and dictates behavior. Macy’s corporate culture possesses a diverse leadership team to target their diverse customers and locations. Diversity, based on experiences and passion, gives the Macy’s leadership team new perspectives to promote successful business. Levitt (2014) suggests organizational diversity can be considered as a mixture of people with different group identities working in the same social system. A multi-cultural team of Americans, Italians, Germans and Swiss would adapt well in the rich bouquet of culture in Zurich, Switzerland. As a new team leader, the biggest concern would be establishing integrations between the different cultures working together at Macys.

A leader must listen to its followers and vice versa. Both Gardner and Wooden in their books provide examples that both ineffective and effective communication can affect a group or organization—for better or worse. However, through positive open communication that is produced from the group can lead to positive and effective improvement (Wooden, 2005, p.198-201; Gardner,1990, p.86) for the work environment and respectability between leader and follower.

According to an article written by Lou Solomon, Two-Thirds of managers are uncomfortable communication with employees. As someone in a position in which you are overseeing any number of individuals this is a problem. As a manager it is very important to be respected and trusted and effective communication can play a key role in just how smoothly a business can run. The managerial position is seen as the position in which employees can go to seek help or direction, the problem here is that not enough managers are trained to overcome the challenges of communication.

Good communication can enhance cooperation, which is vital in management. A good manager is able to bring out the best in his subordinates and encourage them to cooperate while making sure they are efficient. Autocratic managers make decisions and relay them to their followers and don’t allow feedback. There is improper communication with autocratic managers. This improper communication hurts cooperation and cooperation is vital to a business. A business needs great communication between managers and subordinates in order to thrive and autocratic managers prevent that cooperation. Mesly is able to show this in his investigation by highlighting the feelings of frustration and suspicion between the managers and followers. These feelings disrupt communication and overall effectiveness( Mesly,2011). This study was able to show how important it is to be open and able to connect to your followers emotionally as a manager. I believe that Mesly’s findings are really important and should be considered when one is in a managerial role. Being diplomatic and engaging with your followers and seeing what their needs are seems to be a far more effective way of managing than the autocratic manager.

Does Macy's use employee feedback at the lowest levels in its overall corporate decision making process? YES or NO

The following report provides details of the Macy's top directives, who are in charge of the management of the company. Macy’s operates in a functional organizational structure being since January 2004, Terry J. Lundgren, the Chairman of the Board; also, he has been since February 2003 the Chief Executive Officer of the Company. Since January 2003, William S. Allen has the position of Chief Human Resources Officer, and the President of the Company since March 2014 is Jeffrey Gennette (FORM 10-K, 2016).

Macy's was founded by Rowland Hussey Macy in 1858 in New York City. They change the way retailers market their product. They were the first to use the one-price system where all items were sold for one price. In November 1902, they became the "World Largest Store." As they continue to grow within the years many of Macy's immigrant workers, organize the Christmas Parade in 1924. They currently have the world's largest retail store with over 1.1 million square feet of land. Macy’s department store is rank #105 in the Forbes Fourtune 500 List.

2. Employees will exercise self-direction and self-control if they are committed to objectives. External control and the threat of punishment are not the only means to make employees to work towards objectives.

Critically analyze the organization from the systems approach. You should consider the inputs, transformation and output elements of the operation and consider how the system creates value.

Macy's Inc. is one of the nation's largest and well known department store chains. Started over 150 years ago, Macy's has continually generated excellent returns for its shareholders and employees. Currently, in the midst of a global recession, Macy's has generated huge profits with same store sales increasing 5.3% year to date. In 2012 same store sales increased 4.6% in the month of February alone (Macy's Inc., 2012). In fact, throughout the duration of 2012, Macy's is projecting even larger profits for its underlying business operations. Even though Macy's has experienced success with both its assortments and brand, its competitors haven't faired so well. Sears, due in part to part to a lackluster holiday season, has been forced to close nearly 120 locations to generate excess liquidity in an effort to shore up its balance sheet (Isidore, 2011).Other competitors who cater specifically to the middle class consumer have also lost significant amounts of market share as consumers trade down due to the economy. This performance is primarily due to the core functions and operations of the business. Planning, organizing, leading, and controlling. Macy's excels at these forms of management, which has allowed the company to perform at a higher level relative to its peers in the industry.