Analysis Of Micah Solomon 's ' The Four Seasons Hotels And Resorts '

The novel “Hotel on the Corner of Bitter and Sweet,” written by Jamie Ford is a compelling novel about a young Chinese American boy name Henry. Henry is growing up after the Pearl Harbor incident and the start of the internment camps for Japanese Americans. Henry’s ethnicity as a Chinese American affects his childhood in being bulled in school, having a distant relationship with his parents, and causes issues with his first love Keiko, a Japanese American girl.

The United States Department of Labor (DOL) has a mission to protect the welfare of wage earners, job seekers, and retirees. They also improve working conditions and ensure work-related benefits and rights. The DOL has many laws and reregulation’s protecting workers that range from the Fair Labor Standards Act, which sets standards for wages and overtime pay, to the Occupational Safety and Health Act, which focuses on workplace safety and health. With the wide range that the DOL has employees can feel that they have standards in place to ensure fair pay, fair treatment, and a safe environment to work in. Without the enforcement of the DOL corporations are left to establish pay and safety standards internally. In a business atmosphere where the importance of profit is often placed before the employees, an environment without laws and regulations can be dangerous. An example can be seen in other countries where labor laws are not in place compassion and common sense also seem to be absent. In these areas workers, many times children often works long hours for little pay. Sadly it has been shown that when corporations are unregulated the importance for the fair treatment of employees takes a less important role.

A manager who stayed on with Four Seasons described the Four Seasons due diligence team that came to the property as “very professional and not pretentious; detail oriented; and interested in people. They did not come telling me that all I did was wrong,” he remembered, “and showed a lot of compassion.” Excuses were not tolerated at Four Seasons: “Oh, but we have just been open a year” or “The people here do not understand” were not acceptable statements. Customer service extended to all levels in the organization: managers routinely helped clear restaurant tables in passing. Strong allegiance to the firm Four Seasons’ top management team was noted for its longevity, many having been at the firm for over 25 years. Both corporate and field managers often referred to the firm as a “family,” complete with rules, traditions, and tough love. There was a strong “one firm sentiment.” For example, as one general manager explained, “We are happy to let stars go to other properties to help them.”

Stephen Crane’s short story, The Blue Hotel, is a very diverse and interesting story with many themes. One of the themes is consequences for your actions. In the story a man they called the Swede went to a bar and tried to force a Gambler to drink with him. He kept pushing and wouldn’t leave the man alone resulting the Swede being killed. Another theme in this short story is honesty. During the Story the Swede claimed while playing cards that another character, Johnny, was cheating. While Johnie denied it another guy at the table, known as the Easterner, also knew he was cheating, but he didn’t speak up resulting in Johnny and the Swede fighting. Consequently causing the Swede to go to the bar where he was killed. The Easterner felt guilty for the death of the Swede because if he only would’ve been honest about Johnny cheating the Swede would have never went to the bar where he was killed.

The Company commits to provide a workplace where all employees can work together productively and comfortably. Each individual has the right to work in a professional environment that prohibits unfair practices and encourages equal opportunity. The Company will not tolerate harassment

"The Blue Hotel" by Stephen Crane is a story about three travelers passing through Fort Romper, Nebraska. Pat Scully, the owner of the Palace Hotel, draws the men to his hotel that is near the train station. In the hotel the three men meet Johnnie, son of Scully, and agree to play a game of cards with him. During the game, the Swede declares Johnnie as a cheater; this gives rise to a fistfight between Johnnie and the Swede. The Swede wins the fight but leaves the hotel with a false sense of confidence. He goes to a nearby bar and boasts about his victory and eventually gets himself in a fight with a gambler; and Swede eventually is killed. The central idea behind the action in the story is

The four-season hotel cares about their internal customers and external customers. Why the company’s leadership is different from other hospitality businesses, here are several reasons. First, four-season hotel has their Golden Rule to obey, “Do unto others as you would have them do unto you.” It means treat other people with the concern and kindness you would like them to show toward you. This Golden Rule brings a bunch advantages to four-season hotel. And also encourage all of manager in this hotel treat the employees in kind and respect them.

As inter-staff relations within the hotel are already tense in certain areas, it may be unwise to treat certain employees on the same level of the hierarchy different to others on the same level.

The Four Seasons Hotels is a Canadian based company that was started in 1960 by Isadore Sharp, the current chairman and CEO. The first hotel was actually a motor hotel in downtown Toronto.

Hyatt’s value statement is “to adhere to a set of core values such as, mutual respect, intellectual honesty and integrity, humility, fun, creativity, and innovation to characterize the culture of the company” (Hyatt, 2013).  Hyatt provides its consumers with an intangible good, which is customer service. Hyatt values it personnel as an essential factor in achieving its strategic plan of authentic hospitality. Hyatt’s successful approach to empowering its personnel is its “thoughtful approach to growth” and furthermore, emphasizes its strategy. (Hyatt, 2013).

Boeing seeks to treat all its employees fairly. The company finds it ethical to create the best working conditions for its

Four Seasons Hotel and Resorts (FSH) always prided itself on being the choice for a luxury hotel experience. Since its inception date in 1960, FSH expanded its renowned services to include the current number of 67 hotels in 30 different countries with continued expansion in progress. FSH attributed its success to its organizational culture, which did, and continues to embody, the dedication to great service and luxury hospitality. Part of this culture is to recognize that the employees are the key to success, and that in following the "Golden Rule", do unto others, as you would have them do unto you, an atmosphere of fairness,

This proposal provides blueprint to any business that tries to take over other business in International market by providing importance of cultural adaption especially Guanxi or connections in Chinese Market by providing an example of how Hotel international failed in building Roaring Dragon Hotel reputation back by ignoring the importance of cultural adaption (Guanxi Connections in this case). In addition, business should implement new methodologies considering existing methodologies unlike redundancy of employees with Guanxi connections losing its base on which the company is built.

Cindy is the director of human resources. She has been a working member of the

The following report was derived from the primary use of secondary sources, in addition to telephone contact with hotel representatives. Secondary sources included research from the Internet, industry books, company marketing communications, trade and general business newspapers and magazines, among others. Through all the sources, relevant data and information was extracted into the report's appendices. After individual analysis and group discussion, the following report was devised. The mandate of this report is to provide a macro examination of the luxury hotel industry and specifically the future outlook of Four Seasons Hotel and Resorts, Inc.