Analysis Of Micah Solomon 's ' The Four Seasons Hotels And Resorts '

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Treating the employees in the way that is comfortable for them is crucial when it comes to employer-employee relations. Thus, every state has legislation that protects the rights of the workers as well as their health and safety. It is also important to provide the employees with an appropriate level of financial support (Emerson, 2009, p. 551). However, no matter what legislation a state has, the employer should understand that workers are people that have human rights to be accepted and treated with respect. A great example of the corporation that got it right when it comes to treating employees well is the Four Seasons Hotels and Resorts run by Isadore Sharp. Treating Employees Right so They Treat Customers Right The Forbes article Four Seasons Leader Isadore Sharp: Treat Employees Right So They Treat Customers Right by Micah Solomon examines the success one of the leaders in the hospitality industry, The Four Seasons Hotels and Resorts as well as the rules and policies the company has concerning corporate ethics. Founder and Chairperson Isadore Sharp built a massive brand in the hospitality industry that includes ninety-three hotels worldwide. Sharp is an advocate for longstanding relationships between employers, employees and all other entities involved in creating a great experience for the customers. The Four Seasons corporate framework says, “In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others as we
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