Analysis Of Policy And Procedure Analysis Assignment

Policy – the deliberate course of action chosen by an individual or group in order to deal with a specific problem or issue.

Being made of diverse peoples, and being able to continue to use your own language may seem preferable as we encourage individuality and do not want anyone to disappear into the soup. This stand,

Policies are documents within the work place put together, influenced by law, by the manager. The policy will be designed around an area of practice that needs to be evidenced as being in line with law. The document gives a list of procedures for carrying out the task required,

A policy is a file or document that guides the service providers with principles on their how the

* An organisation’s policies and procedures enable staff to work in line with best practice and the law (legislation).

Nursing-sensitive indicators reflect the structure, process and outcomes of nursing care. The structure of nursing care is indicated by the supply of nursing staff, the skill level of the nursing staff, and the education/certification of nursing staff. Process indicators measure aspects of nursing care such as assessment, intervention, and RN job satisfaction. Patient outcomes that are determined to be nursing sensitive are those that improve if there is a greater quantity or quality of nursing care (e.g.,

The American Health Care system needs to be constantly improved to keep up with the demands of America’s health care system. In order for the American Health Care system to improve policies must be constantly reviewed. Congress still plays a powerful role in public policy making (Morone, Litman, & Robins, 2008). A health care policy is put in place to reach a desired health outcome, which may have a meaningful effect on people. People in position of authority advocates for a new policy for the group they have special interest in helping. The Health care system is formed by the health care policy making process (Abood, 2007). There are public, institutional, and business policies related to health care developed by hospitals, accrediting organizations, or managed care organizations (Abood, 2007). A policy is implemented to improve the health among people in the United States. Some policies

The nursing director, chief of surgery, and medical director for the O.R. are responsible for developing a policy that meets the needs of the current facility. Nursing, anesthesia, and surgical staff should have input into the policy. The policy change should be approved by hospital administration.

“A policy is a statement of guidelines or rules on a given topic. A procedure describes the steps used to perform a given task or project.” (1) Tennessee

The first semester of internship, I realized Ben Massell Dental Clinic (BMDC) provide serve to a lot of people. BMDC deliver services to people of many different races, gender, belief, and customs. A high percentage of clients that BMDC serve are African American and Caucasian. There are few Native Americans, Pacific Islanders, and Hispanics. Along with cultures, there are different languages. Unfortunately, at the clinic, there is only one language that staff members know, which is English. In the waiting area, there are magazines for clients to read that is in English and only English. There have been a few moments, where BMDC have encountered a client who does not speak English. Lucky, the clients, would come in with a family member or friend that can translate for them. There are times when members of the clinic try to contact the client, who does not speak English, and no one is around to translate for them. The client and the worker have a difficult time understanding each other because of the language barrier. Eventually, leaving the customer to become frustrated and having to find out information later or not at all.

Those who speak English have a higher chance of obtaining a job. Due to their background many employers will discriminate against them but by law they are not allowed to unless their accent gets in the way of business and profit. Having a foreigner on a oral communication position can interfere in many different ways, the customer may not understand what the person is speaking to them creating less business and therefore the employer may do whatever they please with the employee. Some businesses create an “English-only” rule, making every employee to only speak English while on the job. The employer cannot fire the employee who speaks another language while on the job if the employee is not informed of it (“Employment Rights Of”). Various jobs will allow immigrants to speak English just in case someone

All individuals that are from other culture and proficient and predominately speak a language other than English would be hurt by English only rules. English only speaking rules create barriers in the workplace and can also encourage a hostile working environment. These policies also encourage a working environment of lowliness, segregation, and fear. English only rules prohibit employees whose primary language is anything other than

I also read up on what it means to make English the official language as opposed to being an “English only” state. I agree with you that making English official does make our government institutions not only run more efficiently, but keeps them organized and productive. The way I look at it is if a group of people go into a meeting with a stack of documents all in different languages, how long is it going to take them to go over them and how much longer is that meeting going to take because it is in multiple languages? I feel it is important to keep it simple. I also agree with you that the language barrier could make many things ineffective. Where you state in business (and I agree) the first thing I think of is how the larger government

Objectives are how you achieve your goals within a business, they are smaller sections of the goal which overall help to achieve it. Policies help keep things in place, policies also keep staff in the right direction of the objectives and eventually achieve the goals.

It is should not be a choice between customer service verses customer satisfaction. As written by (Laroche, 2004) “However, even though most companies recognize that satisfying customers’ needs and wants is critical to their success, developing the understanding to achieve that goal is becoming increasingly difficult in today’s global arena.” Quality of service should not be sacrificed for increase in service or profits. These bilingual customer service representatives must to be able to determine and understand the customer’s needs. They have to be able to process the customer