Analysis Of The High Stakes And Frightening Lapses

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Introduction In the “High Stakes and Frightening Lapses” case study, the report indicates various problems that face individuals with careers in the social services cluster. There was evidence of high case loads with low pay, lack of attention to families that needed it the most (the Ventura family), absence of leadership from administration, broken promises, bureaucratic issues, etc., which can all lead to unsuccessful relationships between clients and social workers as well as distrust within the helping process. The actions pursued by both DSS and La Alianza Hispana (LAH) resulted in the horrifying situation of several children that could have ultimately been prevented by the professionals. Assessment In an article written by Karen Badger, she states, “assessment is essential to social work practice no matter the social worker’s role, the nature of the interaction or practice setting, client population, or phase of the helping process. It is used to gather evidence to understand presenting problems, to evaluate progress and outcomes, and to assess the effectiveness of interventions and programs” (2014). Throughout the study, DSS does assess situations, and address the complaints by both clients and employees. For example, Matava, declared that “all agencies would receive the same set rate to manage a standard case load of 15 to 20 cases—about $63,000, including legal and administrative overhead” (Kennedy School of Government Case Program, pg.5) and she “recruited

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