Analysis Of The Process Management Of Health Care

Improving the patient’s experience of care is the first of three pillars in the theory of Triple Aim. While ‘patient experience’ does include the satisfaction level of a hospital stay, the American Hospital Association (AHA) and CMS also defines patient experience to include subjects such as patient safety, process improvement measures, and how well they are following the guidelines of evidence-based practice. CMS and other governing authorities monitor and track the rates of hospital acquired infections, adverse drug effects, fall prevention programs, and

The primary care practice is essential to improve the care of our population, our current system is fragmented, but it does show potential for improvement. The Agency for Healthcare Research and Quality has listed some areas that will help improve our system. One is “the need for external infrastructure to help primary care practices develop quality improvement” this is done with support to the quality capacity (Agency For Healthcare Research and Quality, 2015). Quality care will include the coordination of care within the system, as well as understanding what needs the patient will have

NAHQ is dedicated to the advancement of healthcare quality and patient safety and the professionals working in the field. “These professionals drive the delivery of vital data for effective decision making in healthcare systems by combining technology with their unique expertise in quality management” (NAHQ, n.d.). Also, at NAHQ, these healthcare quality professionals are provided with resources and tools that expand knowledge and skills in the competency areas that require advance quality. This helps the strategic leaders in achieving regulatory, accreditation and organizational compliance in quality and safety improvement

Quality Improvement (QI) is an organizational approach leading to the quality of patient care and patient services through use of specific guidelines, principles, and methods to ensure quality of care for every patient and health care facility throughout the world. Quality outcomes focus on the principles of quality management. These measurements investigate the quality of care, patient outcomes and consumer needs, through being part of the participant group. This quality improvement discussion will review the foundational frameworks of QI and explanation of each framework in detail. Included in this QI report will be

Quality Improvement (QI) is an organizational approach that leads to the quality of patient care and services through use of specific set of guidelines, principles, and methodology. This is so that there is assurance that quality care is provided for every patient. Principles of quality improvement focus on measurements. These measurements involve data collection used to improve the quality of care, and patient outcomes. Any good quality improvement program ensures strengthening the systems through analyzes and processes.

QI involves the continuous study of practices and processes within an organization. The goal of QI is to improve an internal process in order to enhance patient care outcomes, improve quality of care, and to reduce costs (Potter & Perry, 2012, p. 61). QI projects are specific to a patient population or unit within an organization, and do not require Institutional Review Board approval (IRB). QI is not research and QI projects use existing data from within an organization. Data for QI projects is collected using rapid cycles and unlike research and EBP, QI projects take less time and are less rigorous (Shirey et al., 2011). While research uses the scientific method, QI projects use different methods such as PDSA (plan, do, study, act) or Six Sigma or Lean (Potter & Perry, 2012, pp. 61-62). QI projects are often funded by the healthcare agency conducting the project.

My experience in both my previous career in nursing and human resources has dealt with approaches in quality improvement in patient safety and different metrics in the turning up organizational behavior as well as up swinging the operations of the organizations respectively. We live in a rapidly changing world, and healthcare industry is not exempted from it. Because I will be playing an indispensable role in the future, I am very interested on the concept of quality improvement and what not and identify possible future challenges and draw lessons from healthcare organizations that has spearhead innovative changes to providing healthcare by pursuing the triple dimensions of the improvement of healthcare in general that is Improving the patient experience of care (including quality and satisfaction); Enriching the health of populations; and Reducing the per capita cost of health care.

The Care Quality Commission is an important body in health and social sector (CQC), this body monitors hospitals, care house, GP surgeries and Dental practice to makes sure that they provide service uses with safety, effectiveness of the services and high quality of care (NHS Choice, 2013). CQC perspectives on quality are measure through putting service users on the centre of the care, promote independency and equality and improving the performance of health and social care organisations (CMM 2014).

This article was selected as it explained and discussed the probable standardized procedure that health care organizations may have to follow for improvements in patient safety. This article explains how the inter-personal and professional relationship of different health care providers need to be maintained for better health care as explained in one of the chapters of health care management.

These assessment tools would make it much easier to gauge the mental state our patients are in when referencing stress level. It would give specific questions to ask about the patient’s current stress level and could be ice breakers into diving deeper into what’s going on with the patient and can be used as building blocks to help with the patient’s issues once and for all; or at least better equip them with coping skills. Using these assessment tools and other like them would equip the nursing staff with the tool needed to provider more holistic care to the patient which is synonymous with Watson’s Theory of caring.

In society today patient encounters take place in a variety of different settings. Evaluation and Management codes (E/M) describe a patient encounter with a physician and are the most frequently used codes that adhere to unique criteria. The criteria are to identify the settings, patient type and level of service. In the CPT Manual E/M codes are located in the front of the book and are broken down by divisions which are known as categories and subcategories. The categories are the first level of division because they identify the location of where the service took place such as a hospital visit, office visit and consultation. The subcategories identify the type of service rendered depending on the patient type if they are new or established, age and frequency. Also the subcategories are classified into levels of services that are identified by specific codes. It is by utilizing this classification that one is able to determine the nature of the work by the service type as well as place and patient status.

The last triad of Health Care is quality. Quality is the value, efficacy, reliability, and outcome of the care being delivered and is quantified through quality measures. Measuring the quality of health care is important because it tells us how the health system is performing and leads to improved care. A type of quality measure is patient experience. Patient experience involves the assessment of patient’s feedback on their experiences of their health care and affects an individual. Patient experience affects an individual because it allows the patient to be an active part in their health and it affects health care entity by revealing critical information to help improve health care. (Bailey)

(English) By: Moss F, Quality In Health Care: QHC [Qual Health Care], ISSN: 0963-8172, 1995 Jun; Vol. 4 (2), pp. 102-7; Publisher: BMJ Pub. Group; PMID: 10151608, Database: MEDLINE Complete

The purpose of this paper is to identify a quality safety issue. I will summarize the impact that this issue has on health care delivery. In addition, I will identify quality improvement strategies. Finally, I will share a plan to effectively implement this quality improvement strategy.

Information technology use in HMHP has been implemented in the past few years. The organization as a whole has gone to a system called EPIC that was at first difficult for staff to get used to but now is an asset to the organization. Advances in information technology have introduced new design approaches that support health care delivery and patient education (Demiris et al., 2008). The electronic medication administration record has made it safer for patients when receiving medications in the hospital because of the checks it uses upon administration. Also, the double verification of medication like heparin and insulin help to reduce errors. Physicians entering their own orders and having electronic notes has also made it easier to carry out orders and know what the plan entails. Information technology has also