Analysis of HMV

If customers interests are purchasing Horror DVDs, Tesco would email/send this customer latest Horror DVDs that is on their website and in store.

Located in Woodgrove Mall in Nanaimo, British Columbia, directly across from the busiest part of the mall sits HMV Canada. HMV, which stands for “His Master’s Voice” (HMV, 2014) is a music retailer with over 80 years of experience. They specialize in music, DVD’s, headphones, memorabilia, and more. Although they have 80 plus years of retail experience they have only been in the Canadian market since 1988. What is interesting is the fact they are owned by a

The portfolio of the commercial network Tesco increasing day by day which is creating lots of opportunities in the market. In 2012, they opened more than 650 shops in which 440 were international. This global diversification could help the company in the improvement of his economy of scale and limiting to the minimum

After a rapid development over the past 10 years, the music market is currently undergoing significant changes. These changes are caused not only by marketing competition but also by the challenges from external marketing environment.

These laws and rules will also be different in the different countries HMV Group trades in. Some of the laws HMV Group has to comply with are; fair trade act, copyright, licensing, importing and exporting, Data Protection Act.

iPhone applications such as spinrilla, a powerful mixtape app, allows artists to release their music to anyone that wants to listen. This has put more importance on fame than wealth as the model promises the wealth to be accrued after an artist has made it big. This is all was started in the previous era but was way too rugged and messy for it to stick. Now, quick access to music is hitting its stride and streaming services are quickly becoming the go-to in terms of music consumption.

The closing of HMV and its decrease in profits are due to the fact that people who used to be customers changed and is moving towards online streaming. HMV sold Blue-ray DVDs, animation merchandises, music CDs…etc. Having Netflix and illegal online streaming caused HMV to lose customers. Despite its new competitors, they have stayed longer than their once rivals, Blockbuster who went out of business a decade ago.

HMV Case Study INTRODUCTION This case study is based on HMV which is one of the largest retailers of music, DVD, videos and games world wide with a large number of stores in major cities in the world. This investigation covers the different aspects and activities involved in the running of the business this includes the main departments and their various activities and their functions.

In this report, the writer will explain the background of Tesco, purpose, benefit, the shortcomings and the impact on its business by using e-business strategy, as well as the developments in the strategies and business models of online supermarket retailing.

The marketing environment at the present situation is very competitive. Companies like Apple with iTunes store, Amazon with lots of music, movies, games and every other product that HMV sells, and many other international companies making way to UK for their business, HMV need to stand out from each one of them to continue making good business. For this they might need to make some minor as well as some major changes within company to keep on attracting customers. Lots of people have now started buying music and movies through internet via iTunes store and Amazon stores because they are very easy and less time consuming ever. HMV is facing competition from these and many other companies on its business. These companies are making it much easier for customers to shop from home and save time. HMV also has its online market but it is not as strong as the others. One reason behind it may be not going global. HMV is always trying to attract customers to their physical stores rather than the internet stores making it more interesting to the customers to shop. But this might not always be the case. Some customers may not have time to go for interesting shopping in this very busy world. So not losing its focus on physical stores it also needs to look forward to competition in the virtual internet

Since Argos displays goods primarily through the form of a catalogue, customers make their selection by looking through the offerings, then they check the availability of the item through the advanced computerized inventory system, pay for the item(s) and then either collect the goods themselves or have them delivered by Argos. The Internet has played an important role in the company’s development. In 1995 the Argos website was launched, and has been continuously developing its online services ever since. Today it is the second most visited website in the UK, with 400M visits per year (8). Since December 1999, Argos customers have been able to use the “Click & Collect” service via the website, or similarly, as of 2008, the “Text & Take Home” mobile service allows ordering via smartphone (9). Theses methods of including the customers in the over-all service helps keep staff levels low (see Exhibit 4) as there are no products actually on display in the stores, which therefore do not require time-consuming maintenance, costly displays, restocking, security etc. Not only that, but because all of the stock is held in stockrooms to which only staff have access, the stores themselves don’t require huge floor space, which saves the company from spending exorbitant sums of cash on large expensive retail properties.

Spotify was started to provide commercial music streaming services with facilities to search and browse music as well as download. Spotify has various opportunities in increasing the size of the company to a wide area. There are also opportunities in creating interactive websites and providing the customers with extra games and offers. However, there are various challenges to meet these opportunities which may include investments and customer issues. There are two recommendations for Spotify, first is to develop a mobile application for smart phones and second is to create new offers along with online gaming. This will foster growth in the Spotify’s reputation in the market.

Their vision is thus to provide music for every moment. To become the number one operating system for the music of the future, and to attract more users to their premium services in order to generate more profit.

not every online shopper wants to wait for delivery, so collection points could be created within the stores for customers who come to collect their orders. this would also allow customers to check their orders there and then. all these would substantially reduce delivery cost and increase accuracy.

Supermarket e-commerce stores that have altered business practice grow very fast. The popularity of online supermarket increases every year. Keynote’s study (as cited in Hand, Riley, Harris, Singh, and Rettie, 2009, p. 1205) explain that in 2006, the percentage of online supermarkets are higher approximately 35% than previous year. It could be that customers will shop online only in the future if the popularity of traditional stores go down. In addition, many supermarkets such as Walmart, Coles, and Giant are starting to build e-commerce. Online supermarket grow