Analysis of Interviewing Skills, Listening Skills and Questioning Skills

In this assignment, I will talk about developing Effective Communication in Health and Social Care. In order to achieve, I will explain the role of Effective communication and Interpersonal Reaction in a Health and Social Care setting context. I will also discuss theories of communication such as Formal and Informal communication. In order to have good communication skills it is important to understand the effectiveness of communication and interaction formed between people.

This is essay is going to be based on the importance of communication within the broader context of health and social care, it will give you a definitive insight to different communication techniques, such as verbal and non-verbal communication. Within this essay I will also discuss how important effective communication can be and the barriers that can restrict the care practitioner from doing his/her job effectively by using communication as the main tool. Furthermore how personal beliefs and values need to be taken in to consideration and the effect it may have on a service user in the light of working professionally.

During information gathering, the nurse has to ask appropriate questions that are related to the reason the patient is seeking care in appropriate manner. The nurse has to put patient’s cultural background in to consideration while asking questions. The nurse should focus on asking open-ended questions to get the most important information from the patient. Back channeling, probing, and closed ended questions can also be used to get additional information. The nurse analyzes the most important symptoms from the assessment, group similar symptoms together, and document these findings to determine the nursing diagnosis.

During my placement, I also developed good communication skills. I learned how to communicate effectively with clients to enable the provision of health care. When addressing clients, I avoided the use of difficult medical terms and opted for simpler words that were easily understood by all. I also used a variety of efficient communication methods such as allowing clients to express themselves, providing sufficient time for discussion and maintaining eye contact with clients. And to those clients that did not understand English, I sought the assistance of a trusted

This can lead to: lack of concentration, interview lasting longer or be terminated, which can result in unreliable answers. To possibly avoid these I could: go in a quiet room, allow extra time and avoid sensitive questions. I will be doing interviews with teachers that teach visually impaired children rather than the child because the child may feel uncomfortable talking one-to-one with an unknown adult and yet I can still get the answers needed through the

Beginning the interview and skills/techniques used (empathy, rapport building, listening skills, closed-ended questions and open-ended questions, signs of client engagement)

The first interview can be a very uncomfortable time for a family. When a family is referred to a nurse it is often because someone believes they can benefit from this intervention or resource. However, a family may not have the same views and aspirations about this encounter and may feel a bit intimidated. As defined by Kaakinen, Coehlo, Steele, Tabacco, and Hanson (2015) every family has a unique story and each family may have a different perspective on how this health event influences each member of the family as well as the functionality of the household (p.107). It is important to research the family’s health history and the events in which lead up to the nursing interview, making it less stressful on the family as they are not having

Additionally, this study will involve the development of a survey instrument to examine interrogators attitudes

When interviewing a management candidate, I would consider a good answer as one where the candidate is expressing their management skills in the area of expertise. A good manager should demonstrate that they have the skills necessary for the management position. In my understanding, a good manager should be good in managing people and ensure that they have staff committed to them. During the interview, a good answer from the candidate will be one that demonstrates the ability of the manager to lead his followers by example and also demonstrate how he can solve problems or conflict when they arise. A positive outcome from the future behavior is that the manager will be able to motivate employees to work hard. A bad answer that the candidate can provide is showing authority over others and not considering the input of his followers when making a decision. I may consider this a bad answer because, so as to have a good working relation, a manager should ensure that they

I have a diverse background working in the medical field and have had several different types of experience interviewing people to obtain relevant information. What I would consider to be my most valuable experience, was obtained while working as a medical assistant for a Primary Care Physician. My job required me to work alongside the doctor and assist him with procedures. As part of my position I was required to create and maintain the patient medical record for their current and consequent visits to the office. In order to complete this task, I needed to attain specific information from the patient, the doctor, and other healthcare professionals regarding the patients’ medical history, medications, and any other pertinent information deemed

R to form a therapeutic relationship and thanked him for allowing me to interview him. I notified him that, I am a student nurse and I will be asking him some questions about his health so that we can identify what is keeping him healthy and explore any problems. I also notified him that I will be taking some notes during the interview just for my assignment purposes. Following brief introduction, I start with open-ended question “how are you feeling today?”.

This chapter also mentions useful types of questions to ask during an interview: “tell me more” questions, naïve questions, clarifying questions, and simple questions. The text claims that eloquence is important when discussing sensitive subjects. Researchers must respect informants and know when to end interviews. Overall, this chapter provides much relevant information on the collection of data from conversations and informal

As facilitator, I welcomed the volunteer patient, Louis, into the exam room to be interviewed by Lipu. During the interview I critiqued Lipu’s interviewing performance, while after the interview gathered personal feedback from Louis as the interviewee. I referred to the lab syllabus for inspirationg, but also tended to use leading questions based on my own criticism of Lipu’s skills. I will be sure to avoid adding my bias or ideas into my questions and rather keep them neutral in the future. Lastly, we communed with our peer observer, Rachel, to discuss how the interview in a critical discussion.

The interview can expand his line of questioning. The respondent can give more detailed responses.

Skills that are important to social workers in the interviewing process are lead-in response, paraphrasing, reflection of feelings, open-ended questions, closed-ended questions, and clarification. Lead-in responses are a way to tie pieces of the interview together, and social workers use this to match the clients verbal style. Paraphrasing is a way to check that the client and social workers perceptions are similar and that they are on the same page with their discussion. Reflection of feelings is one of the most important skills for a social worker because it requires them to restate and then explore the client’s feelings and see how they respond emotionally to the world. Open-ended questions give the client the opportunity to answer in more depth by not limiting the answers to one word. Closed-ended questions, on the other hand, are used to get simple answers such as yes or no, a certain number,