Analysis of Shelton's Approach to Training

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Shelton's approach to the training is poor. There are several issues readily apparent in the training. The first is that the person doing the training, Blythe, does not have any training herself. Visiting a plant with a similar system does not count, because any differences between the systems could be dangerous. Also, the training on the new system should be done by somebody who is expert at the system. The classroom training needs to come before the new machine is installed, not after. There is significant risk to the employees with respect to their safety in trying to learn a new machine without proper, expert guidance. Further, their new job descriptions need to be outlined to them. Also, having the workers come in on weekends might not be acceptable. If they are hourly, they will be paid for it, but some employees might have other plans and obligations for weekends, so mandatory weekend training is not going to go over well. In short, there are all kinds of problems with Shelton's approach to training and their training system needs to be re-designed from scratch. Bouloutain (2009) outlines the training process, which has seven steps. Only one of those steps is training. The employees will need to understand less why the company wants the new machines than how the new machines will affect their duties. Blythe expressed these concerns directly. Thus, the company needs to effectively communicate the job changes for the employees and what the new objectives are going to

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