Analyzing Organizational Communication Essay

1495 Words Aug 20th, 2012 6 Pages
Analyzing Organizational Communication Communication is extremely important within an organization. "To understand work and organizations in today's changing global environment, we must look both at what's going on inside the organization and at the larger culture in which an organization operates" (Cheney, Christensen, Zorn, Ganesh 2011, p1). Communication enables an organization to begin a dialogue to create awareness, understanding, and appreciation for the firm's strategic goals, ideally resulting in the satisfaction of the interests of both the firm and its environment (Schultz, Hatch, Larsen, Van Riel 2002) . This paper will analyze the communication effectiveness of Chickasaw Nation Industries, Inc. (CNI). CNI is …show more content…
CNI's use of this type of technology allows a collaborative exchange of information between coworkers and gives full participation between the audience and presenter. Yahoo instant messenger is also used within the workspace which allows employees to get immediate feedback from other employees when they are working off site and need support from team members. Blackberry telephones allow the management structure of CNI the ability to be in touch with their production / organizational teams as needed. And the use of webcams allowed the management teams from different geographical areas to communicate virtually face to face. Another valid strength of CNI's management is that they consistently deliver feedback on the performance of their subordinates through quarterly appraisals, specific achievement recognition, and annual appraisals. This type of feedback allows the individual to know what their work is having on other employees, the company, and the customer. Constructive feedback alerts an individual to an area in which his performance could improve. Constructive feedback is not criticism; it is descriptive and should always be directed to the action, not the person. The main purpose of constructive feedback is to help the employees to understand where they stand in relation to expected and / or productive job behavior. Recognition for effective performance is a powerful motivator. Most