Anger Response Inventory To Evaluate The Effect Of Shame And Guilt On Interpersonal Communication Skills

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Oomen, J., Rhea, D.J., Wiginton, K. (2004). Using the anger response inventory to evaluate the effect of shame and guilt on interpersonal communication skills. American Journal of Health Education, 35(3), 152-157. DOI: 10.1080/19325037.2004.10603631.
Introduction/ Purpose:
We know that positive interpersonal skills are good and teaching those skills is important (Joint Committee on Health Education Standards, 1995). Shame is related to negative reactions in interpersonal conflicts (Balcom, 1991), and has contributed to mental illnesses like depression (Cook,1993; Tangney, 1993), substance abuse (Cook, 1993; Porter-Efron, 1989), eating disorders (Cook, 1993; Sanftner, Barlow, Marschall, & Tangney, 1995), and PTSD (Cook, 1993; Leskela,
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The participants were given one questionnaire which was completed on site.
The measures used were:
Test of Self-Conscious Affect (Tangney, Wagner, & Gramzow, 1989): This scale measured proneness to guilt and proneness to shame on a five-point scale.
Anger Response Inventory (Tangney, Wagner, & Gramzow, 1991): This scale was a broader scale used to bring together the following scales (all using the five-point scale): Direct Aggression scales, which measure the likelihood for anger responses of indirect contact; Indirect Aggression scales, which measure the likelihood for anger responses that harm valued items of the target; Displaced Aggression scales, which measure the likelihood for anger responses placed onto things outside of the conflict; and Aggression Toward Self scales, which measure the likelihood for anger responses aimed at the self. The adaptive behaviors scales: measured the likelihood to respond to anger in a constructive way.
Findings/Result(s):
The results supported previous findings that there is a distinction between shame and guilt. The study found that participants that were shame-prone tended to get angry and rely on destructive behaviors. Participants that were guilt-prone were more likely to stay calm and rely on constructive resolution behaviors.
Summary of Key

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