Tesco- private sector
Tesco has developed from selling beans and biscuits to becoming a major player in approximately every area of the retail market. Clothing , mobile, furnishings, phones, DVDs and holidays. The survival strategy for Tesco is to aim and get to the customer’s needs by making the products cheap from season to season e.g. winter time they could bring in lemsip because this is the season were a lot of people catch colds. Their business is around the customers and colleagues. Tesco’s strategic priorities is to refresh all there UK stores to ensure that it is worth the visit for the customers, another strategy is to make sure that the prices are stable and logical. Finally another strategy that Tesco use is their Tesco club card it allows customers to choose how to unlock greater value for themselves.
The Ansoff matrix is another marketing planning tool that helps a business determine its product and market growth strategy. Ansoff's product/market growth matrix
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Second, by giving the quality product and higher level of services, Tesco could appeal and keep extra customers, customers feel that Tesco is the best service provider, using market penetration little risk is involved. Increase in its share of the grocery business at the expense of Sainsbury’s and asda. Market penetration is selling same products to the same customers.
. Market development is a growth strategy that identifies and develops new market segments for current products. Tesco uses market development by taking their business worldwide this is bring new customers but still selling existing products, using market development moderates risk. Market development will require changes to marketing strategy e.g. new distribution channels, different pricing policy, now promotional strategy to attract different types of
The market in which Tesco operates is supermarkets. Although this is a highly competitive one Tesco holds a disproportionate amount of power. The figures below indicate that Tesco holds over a third of the market share, and even double the amount of Asda 's market share, the second leading supermarket. Market share is the percentage or proportion of the total available market or market segment that is being serviced by a company ' (Wikipedia 2006).
This is another big objective because they are a retail store they sell products in exchange for money. They do this in a number ways for e.g. customer services. Customer service is the advice and assistance a business provides to those people who buy their products. Tesco provide good customer service by giving a range of different numbers for different enquiries. This shows the customers that they care about them. Also if someone needs help in the shop while shopping then if it is available then that person will tell friends or relatives about how good shopping at Tesco and this will lead to Tesco getting more customers which also leads to maximising
Ansoff Matrix is formulated on the basis of four market factors that directly affect the business of the company. It helps the company to determine these four factors and formulate their market and business strategies that further help them to increase their product line and business in the market place. Therefore, it is important for Tesco to focus on Ansoff Matrix to increase their working effectiveness (Taylor, 2011). These factors include,
Market development is when a company is using an existing product but is marketing it in a new market such as other countries. This increases popularity for the service and the company.
Tesco is very fortunate as there are few other large supermarket companies. This means that the food retail market is quite disciplined as the supermarkets have a set approach to price setting. Discipline stops them destroying each other in a profit war.
This first strategy calls for the creation of more sales without changing the original product, which can achieved through the four P’s of marketing. The next strategy, market development, allows the supplier to find new markets for their current products by using demographic markets to see where the greatest revenue will be based on the target group you are selling to (seniors, teens, etc.). Product development is the next strategy which focuses on new products the modification of current products. This strategy is rather important as without evolving products to meet the ever changing needs of current and potential companies can see a loss in sales and would limit their ability to be competitive in the market. The final strategy is diversification. This strategy calls for companies to attain current or new businesses allowing them to “diversify” their offerings and break into new markets.
It also states in the textbook strategic marketing problems it defines market development strategy as a strategy where an organization introduces its existing offerings to markets its not currently
Tesco use many strategies to adapt to the culture they are working in, which will encourage more customers to shop from their and beat their local competitors. However, Tesco in the UK provide many different products to appeal to different ethnicities and cultures including their own branded food.
“Competitive advantage refers to what sets the organisation apart from others and provides it with a distinctive edge for meeting customers or client needs in the marketplace.” (Daft and Marcic, 2011, p.152) I will use a SWOT analysis to identify Tesco’s strengths, weaknesses, opportunities and threats so it will be clear what Tesco need to improve so they can go on to making decisions to compete with their competitors and threats.
Tesco is the largest supermarket retail chain in the United Kingdom with Sainsbury being their closest rival. It is also the third largest retail chain in the world. In the beginning Tesco started off by selling basic groceries before diversifying into many different markets. In 2007 Tesco was operating in the following fields:
Tesco is one of Britain’s leading food retailers and has 586 stores. From 1992, Tesco has grown greatly and has increased its market share from 10.4% to 15.2%. This increase in customers has also given Tesco a large amount of profit.
Aim of this easy focus on Tesco marketing operation and how they control their domestic and international market. The information that use in this report is secondary data and also different techniques, analysis such as PESTEL analysis, SWOT analysis, Marketing mix analysis, market segmentation, targeting analysis etc are used to discover Tescos marketing position in national and international place.
* External Context of Sainsbury’s belongs to the biggest supermarket leaders in UK. In other words, Sainsbury’s is part of big four ‘Asda, Tesco, Sainsbury’s, Morrison’s. The biggest rival today in UK market is Morrison’s, they booth fighting for a market but Sainsbury’s ram in a higher place. In Appendix 3, we can find concept of retail and types of functioning.
The factors that contributed in the growth were aggressive marketing campaigns with the aim to promote its brand and product. The company gained the competitive advantage by enhancing the services it offered like making online shopping easy and cheap with almost every product available to online customer as to in-store consumer. The company’s strategy to enter international market also contributed in its growth as the number of stores was increased; however, the factors involved in decrease in G.P include the closure of its Strategic Business Unit in some foreign countries. (TESCO 2011-12 http://www.telegraph.co.uk/finance/newsbysector/retailandconsumer/9583264/Tesco-profits-fall-for-first-time-in-18-years.html )
Since acquiring number one ranking in 1996, Tesco has developed a successful multiformat strategy that has accelerated its advantage. Its UK sales are now 71% larger than Sainsbury’s. Also the Competition Commission’s report makes it very difficult for a competitor to challenge its scale and has effectively scuppered Wal-Mart’s chances of stealing UK leadership. Therefore, Tesco is in an enormously strong position in its domestic market.