Anti Discriminatory Practices

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INFORMATION BOOKLET V Patel
P4 Explain how national initiatives promote anti discriminatory practices.

Legislation is set by the government to regulate how care services are run nationally. Each service has a different charter or set of responsibilities that enable it to understand its roles and responsibilities. The client’s rights are also set in law. This way the client knows his/her rights and can complain if services are not up to standard.
General Social Care Council
The council has codes of practice that are written in law to help those in need of care understand the way that social care workers need to perform their tasks. These are rules that regulate conduct and training for the care worker. The same rules educate the
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If staff do not follow these they could be subject to disciplinary procedure or dismissal to enforce the rules. Workplace training is important to help comply with procedure.

Staff Development and training
A health and social care professional has to keep up with changes in the law, policy and procedure so staff training is vital. Technology also changes fast so there is a need for continiious professional development
In the workplace union reps can be an important first point of contact and can play a vital role in promoting equality because of the trust attached to the position. They are usually representative of anti discrimination complaints in the workplace.
Quality Issues
Quality is continuous development of the workplace. As procedures change the workplace should;
Ensure up to date policies are followed.
Their content is updated to ensure the highest quality of service.
Staffs are regularly trained
The impact of the training is monitored by checking the quality of the service.
Complaint Procedures
By law all workplaces must have a complaints procedure. These may differ in each workplace but can be inspected if a workplace is audited.
In all workplaces the following applies;
Complaints must be dealt with in a timely manner, properly investigated, the outcome must be known of the investigation.
If a person is unsatisfied with the outcome they can take the complaint to an independent Parliamentary and Health service ombudsmen.
Or the person may make
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