Anz Bank

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2014 ANNUAL REPORT

Australia and New Zealand Banking Group Limited ABN 11 005 357 522
This Annual Report (Report) has been prepared for Australia and New Zealand Banking Group Limited (“the Company”) together with its subsidiaries which are variously described as: ”ANZ”, “Group”, “ANZ Group”, “the Bank”, “us”, “we” or “our”.

ANZ ANNUAL REPORT 2014

ANZ IS EXECUTING A FOCUSED STRATEGY
TO BUILD THE BEST CONNECTED, MOST RESPECTED
BANK ACROSS THE ASIA PACIFIC REGION

WHO WE ARE AND HOW WE OPERATE
ANZ’s history of expansion and growth stretches over 175 years. We have a strong franchise in Retail, Commercial and Institutional banking in our home markets of Australia and
New Zealand and we have been operating in Asia Pacific
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Finally, we focused on strengthening management depth and the alignment between business, operations, technology and enablement. We are committed to delivering above-peer earnings growth with strong capital and expense disciplines, targeting further productivity improvements over the next three years while increasing return on equity from current levels.
This will be achieved by strengthening our position in Australia and New Zealand, growing in Asia and sharing common technology, processes, products and services that are designed with our customers in mind.

ANZ ANNUAL REPORT 2014

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ANZ ANNUAL REPORT 2014

CONTENTS
Section 1

Section 3

Financial Highlights

5

Five Year Summary

196

Chairman’s Report

6

Principal Risks and Uncertainties

197

Chief Executive Officer’s Report

7

Supplementary Information

206

Directors’ Report

8

Shareholder Information

208

– Operating and Financial Review

12

Glossary of Financial Terms

214

– Remuneration Report

28

Alphabetical Index

216

Corporate Governance

57

Section 2
Financial Statements

77

Notes to the Financial Statements

84

Directors’ Declaration and
Responsibility Statement

193

Independent Auditor’s Report

194

CONTENTS

3

SECTION 1
Financial Highlights

5

Chairman’s Report

6

Chief Executive Officer’s Report
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