Apple's Siri Analysis

When the iPhone 4S was released, the phone came with Siri, a personal assistant that can do what you tell it to do. Having all these cool capabilities on the iPhone gives everyone more reasons to own one.

`Google’. It is complicated in the initial phase of searching process, when it does not have any

Service innovation. Customers are open to increasingly outsourcing supply chain and logistics activities to third parties. Flexible and innovative solutions are highly important to gain and retain profitable market share.

Have you every truly thought about the way you use Google? Some people basically use it as a replacement of an education, while others use it to find information quick and easy. The first article named “Yes”, written by Nicholas Carr, describes how Google is making people stupid. The second article titled “No”, written by Peter Norvig explains that Google is not making people dumb. Carr wants to display that most people use Google to find answers, and in that way, they don’t learn much. Nevertheless, Norvig expresses that Google is only advancing our knowledge in a faster and simpler way. While both articles state strong opinions, “Yes” provides

More importantly, she mainly covers why Google is the most efficient search engine and how it operates more accurately than other engines and Web browsers. Kraft shares the same positive outlook on Google as the preferred search engine as is evidenced in this paper.

Spotlight has been fine-tuned by Apple: it is smarter and more responsive. Though you can't order it around like Siri, it now sports natural language search: in a nutshell, this allows you to search for anything on Spotlight by typing in a conversational manner, like putting in "the word document I worked on last Tuesday".

Those of us who have used Google, already know what it means when someone says, “Google that.” Google is the most popular search engine website on the Internet, with more than three billion searches per-day. Google is much more than just a search engine; Google powers Android phones, our soon to be selfless driving cars, our Internet in poor countries, and our Chromebook computers. Thanks to the help of Google, we are able to live a more robust life using all the technologies and services they provide. Although Nicholas Carr argues that, in fact, Google is to be blamed for making us the end user “stupid.” I disagree with Nicholas Carr on “Is Google making us stupid” because Google makes us more efficient, more productive, and more sociable.

As I read through “A Logic Named Joe,” I kept thinking about asking Siri questions. It is remarkable how the story was written and its accuracy to today’s technology. The logics were all one big network just as we now have the internet which is a network of computers providing information to users as they type into a search engine. The part where the writer describes Joe as not being vicious like those robots that want to destroy the human race is interesting. In fact, Joe, computers, are not vicious they cannot differentiate right from wrong. You ask a question and it gives an answer, how you choose to use that information as an individual who can select right and wrong is the difference. What stood out for me was the use of technology for

Nowadays, when one needs to search for something on the Internet, most people automatically type in "google.com." Some computers have Google as their default search engine on their computer. In fact, Google is one of only four primarily recognized search engines, the others being Ask,

However, it can be argued that having a well communicated service concept could restrict an organisation and its managers should they what to change their service or product. Johnston et al. (2012) goes as far as saying that significant changes to service concepts can expose the weaknesses in the organisation. The service concepts of Travelodge and Hilton are considerably different, a comparison of the two (appendix four) shows this. It could be said that the service concept of Hilton provides broader outcomes and customer experience, should Travelodge want to tailor their service concept to achieve similar outcomes they would have to veer from the service concept in which their employees and customers are already invested in, creating a

There has to be an understanding of the complexity of services before one can begin to determine what challenges face the service industry and the most efficient means of facing those challenges to maintain success. A service organization provides intangible services for a monetary value as perceived by the consumer (Lovelock & Wirtz, 2011). A simple definition is that there are no physical items exchanged in a service transaction as opposed to retail where an item is given in exchange for a predetermined price point. This paper will provide

Siri, the Iphone 4s’s new voice activation is a wonderful new feature. Siri can help you send messages to friends, open web browsers, call contacts, and much more. Itunes is a big plus when purchasing the Apple companys device. Itunes makes it possible to download music, ringtones, podcasts, and books. Apple recently came out with a new feature called Icloud. Icloud allows you to purchase your music or other items from the Itunes store on one device and be able to access it from all of your other devices. Iphone 4s makes it very easy to access all of

- Macys is the world largest department store in the world, it recently announced the pilot of Macys “on call” , and this is basically a mobile tool that essentially allows customers to interact with an al-powered platform through their mobile devices. This tool is control and influenced by IBM watson and is set to be tested in 10 new locations around the U.S. This gadget allows customers input natural language questions regarding the products of each store regionally. They would then receive a response based on their inquiry. For example, if I was looking for a specific sports gear, and they did not have any available, I would then use this tool and it would locate exactly where to find them as well as indicating the quantity on hand. Macys

Tangible goods, or rather manufactured goods, have been the dominant medium of exchange for centuries. However, recent decades have proved that it is no longer the case as there has been a prevalence of being service oriented (Vargo and Lusch, 2004:1-2). Services, as defined by Vargo and Lusch (2004), are  “the application of specialized competences (knowledge and skills) through deeds, processes, and performances for the benefit of another entity or the entity itself (p.2).” Utilizing services gives businesses an edge, a competitive advantage, particularly in an evolving competitive market, something which Metalfrio is definitely part of (Vargo and Lusch, 2004:9).  Those businesses that learn to adapt tend to do well. In addition, Vargo and Lusch (2004) write this shift to services is also a shift from producer perspective to a customer perspective (p.2). Thus, it leads to more of a collaborative effort where co-creation leads to adding value to the service rather than a product having value (Vargo and Lusch, 2004:6). Also, customers rather develop relationships with those that can provide a range of related services over an extended period of time, thus allowing businesses retain their clients for the long term (Vargo and Lusch, 2004:13). Overall, service oriented marketing is a direction that businesses should be headed towards to ensure that they can remain relevant and competitive in the

Service firms are increasingly using customer service to develop sustainable competitive advantage – through value generation as well as differentiation. This