Application Of Advanced Micro Devices

As relationship professionals of our industry we have a responsibility to ensure that we take the necessary steps in taking care of each client and their needs. Since we have established our client groups needs we now have a chance to interact with them and provide them a level of service and solutions that meets their established needs. Our clients depend on us to ensure that they can trust us in our decision making and if we show them consistent effort and positive intention then we can achieve their long-term business. In this exam, we will provide overview of the strategy in a question and answer format. (The Root) Our department accepts the challenge of developing a plan to grow new relationships and to steward existing relationships. Leadership has started a new plan to be a premier relationship based company focused on the sustained long term relationships that will continue to benefit not only the customer but our goods business as well. Customer identification and differentiation has been completed for us thanks to the operations team getting that data to us in the last briefing. Our task team at hand is to discern and label the interactions and customizations that are needed to follow through on our new model of IDIC. Our dialogue with the customer is going to help us determine who is talking about the brand, what they are saying and where is it being talked about dialogue with the customer is going to help us determine who is talking about the brand, what they are

Through sustaining the customer relationships, leaders of the company have realized that “becoming nearer to the consumer” is vital for the progression.

In this study, the author tried to explain the main differences between companies, the main aspect considers customer relationship management (CRM) how customer’s relationship affects to market.

For years, AMD held the place of a distant follower of the large microprocessor market leader, Intel. Up to there, the competitor Intel led the market (with a “push” strategy) by creating consumer needs thanks to technological innovations. Those were linked with strong marketing campaign in order to facilitate a quicker adoption process of their new product line. However, in 2003, AMD change its traditional strategy to use a widely different one by switching into a blue ocean strategy. Indeed, AMD has changed course to become a “starter” firm. AMD has decided to launch at first its own brand server microprocessor range, called “Opteron” before one of Intel. At this moment, the firm made the decision to initiate the moves of server segment and therefore take heavier risks in term of investments, sales, pushing partners

Chip Reeves, Director of marketing and sales addresses this issue by making systems easier to maneuver. Many companies and CIO's are struggling to determine exactly how to best mobilize critical applications that can bring measurable payback to the company but also limit the disruption to and administrative headaches in their user's lives. (O'brien, Marakas, 2011). Reeve's took into account, the customer's needs and the salespeople as well. Reeves was very focused on the CRM, or Customer Relationship management into account when suggesting products to streamline information for salespeople. Customer Relationship management involves four specific relationships which include: sales, service, quality, and support. Reeve's input a system that downsized the screens on the Blackberry applications to one page, which in turn led to more leads, an increase of about 50% and generated leads faster for salespeople.

„We seek to be Earth ́s most customer-centric company for three primary customer sets: consumer customers, seller customers and developer customers.”

One week I created graphical paintings on the computer, the next week I would take it apart and see what could make it faster. However, in recent years, the public doesn't have the same enthusiasm that I had as a child when looking at innovation. The public already has products that do everything that they need them to do, the problem is that companies continue to charge the same amount of money for the same product year after year. Intel, a huge processor manufacturer for computers, currently holds 82% of the world’s market share for consumer processors while their competitor, AMD, holds the remaining 18%. Since 2006, Intel won most of the market share due to their advantage in computing performance, but the innovation by Intel has plateaued in 2011 as AMD has done nothing to strike back. Since Intel’s sales have been higher than ever and consumers are hard pressed to find a better solution, why change? It was important that I saw this within my high school days, as I sought to create the innovation. My high school introduced the Project Lead the Way program, which was to teach high schoolers engineering through the use of computing. Thanks to miniature-itx motherboards, I have been able to pack huge amounts of computing power into a tiny case. Not only that, but I have also been able to create a prototype case that extends the case for more powerful

For most business owners, they would all be in agreement and say that the connection they have with their customers is very important to them because it decides if the business is going to be a great success, or if the business is going to take a nose-dive. As a result, of an increase in customer standards and financial difficulties most firms no matter how big they are, they are taking a second look and thinking about how technology can help them to develop healthier and stronger relationships, and how to capitalize on their business. The best way to handle this situation is to choose a good customer relationship management system this can help a business they can become more efficient while maximizing their productivity. However, CRM systems could only be used by enterprise organizations; that has all changed this system is now being used as an influential factor when determining how well an organization will do (Saab, 2011).

The customer centric focus has been wildly successful for EMC. By 1997, EMC lead the mainframe storage market with a 43% share, which came at the expense of IBM, who went from 48% to 30% in four years. By 1999, 80% of sales were to repeat customers. By 2000, 18% of the EMC workforce was customer service; EMC enjoyed a 75% market share for data storage and 98% of the Fortune 100 companies were EMC customers. By 2001, EMC achieved 99% customer retention. Probably the most convincing evidence comes from customer Bret Fuller, Senior Vice President at Oracle: “EMC has a partnership mentality and an understanding of the criticality of getting in and resolving issues quickly”.

‘Customer Relationship Management is the ultimate challenge for marketing experts in any business. A successful company will use customer information wisely to build relationships with their customers, on the level that together they will work together towards a long-term relationship.’ (Xu et al. 2002)

An effective Customer Relationship Management (CRM) program can be used to identify, retain, satisfy and obtain customers by using technology to optimize strategies for understanding customers’ needs to manage business interactions with current, former, and prospective customers. Additionally, CRM also enables companies to maximize internal, external, marketing and customer service operations to better address the needs of the customer building a better relationship with customers that a more profitable. (Ahmad & Buttle, 2001)

To compete now a day’s competitive environment companies have to take a look on customer satisfaction as a high priority because they now a days demands improved products in quality, cost and reliability. And these are the key factors on which the organization must focus on and to consider those key factors, organizations must adopt new approaches of management to gain the satisfaction of customer. We can examine every item in the figure shown below.

Relationship buyers were large companies and institutions that could be counted on to place repeated orders for multiple PCs. Dell assigned a team of outside sales reps and inside sales reps to each Relationship account. Over a thousand outside sales reps spent their time in the field, understanding customer needs, courting customer personnel, helping customers configure their information systems, and promoting Dell’s products and services. Inside sales reps, located in call centers, received telephone calls from assigned customers. Because Relationship customers typically specified particular PC configurations that their employees were allowed to order, the inside reps serving such customers simply took orders and provided product and delivery information. Both inside and outside sales reps had access to on-line information about a customer’s entire purchase history and worked closely with Dell personnel responsible for after-sale service and technical support.

Today, customer relationship management is very important to the business world. Most of the companies established a department and the programs to manage their relationship with the customers. Customer relationship management (CRM) is a business strategy which designed to help a company to understand and look forward to the needs of its potential and current customers (Anderson & Stang, 2000). Customer data is being collected in several different areas of the company, stored in a central database, analyzed, and distributed to key points (Anderson & Stang, 2000).The business world once was “product-centric”, the companies just provided what they could produce. However, it is now become “customer-centric”, they provide products and service

Customer relationship management (CRM) is widely implemented and centralized system which offers a place for interaction under a company. An employee can handle again the repeated problem which occurred in the past by re-investigate it. Besides, CRM provides a place to identify what customers wants. Employees can track customer’s expectation by their feedback and communication that can improve their buying experience and stay interact with customer in order to understand their true needs.CRM also has ability to let the company see the customer interaction in clear picture. Different customers from different segments require different products and services, but this complex situation can handle well by CRM. Furthermore, CRM provides quality and efficiency system in the company management that helps company achieves their success by building long-term customer relationship.