Application Of Software Quality Management

Quality: As the output product has to maintain the superior quality and best customer service of the product than the rivals, the output product must obtain from the company must have best market value than other company products

PROJECT QUALITY MANAGEMENT. It includes the processes required to ensure that the project will satisfy the needs for which it was undertaken. It includes “all activities of the overall management function that determine the quality policy, objectives, and responsibilities and implements them by means such as quality planning, quality control, quality assurance, and quality improvement, within the quality system” .

To begin with, quality management is defined as, “the act of overseeing all activities and tasks needed to maintain a desired level

Quality Management System Development and Implementation, where we identify necessary procedures based on client- and product-specific needs and develop and deploy customized standard operating procedures (SOPs)

The Project Quality Management Plan documents the necessary information required to effectively manage project quality from project planning to delivery. It defines a project’s quality policies, procedures, criteria for and areas of application, and roles, responsibilities and authorities. The Project Quality Management Plan is created during the Planning Phase of the project. Its intended audience is the project manager, project team, project sponsor and any senior leaders whose support is needed to carry out the plan. Figure below demonstrates the roles and processes involved in Quality Management Plan.

First, it is essential to decompose the concept “Total Quality Management” to clearly understand its goal: “Total” goes for the fact that quality involves everyone and all activities in the company, “Quality” means conformance to Requirements “ Meeting Customer Requirements” and “Management” because Quality can and must be managed. 2 The TQM model is based on the hypothesis that a company’s survival is only possible if a competitive level is achieved and maintained for each of the so called «6 dimensions of quality»: • • • • • • Product & service quality On-time delivery Fair price Employees satisfaction Product & process safety Environment conservation.

With Product Quality, the responsibilities of a business are simple. Develop a low cost, high quality product that withstands the normal limitations of it’s use. Quality can be defined as doing the

Quality is the perception of value of product from the customer’s point of view. Quality plays an important role in increase in the competition and customers being well informed and educated.

The process called quality management is created to ensure that all project activities that are necessary to be designed, to plan and finally to implement in a project, become an effective and efficient way to archive the purpose, objectivity and its performance. In a continuous process that usually begins and end with the project. It is more about preventing and avoiding than measuring and fixing poor quality outputs. It is part of every project management processes from the moment the project initiates to the final steps in the project closure phase1. Project Management Plans

Quality planning is the process of identifying the quality standards according to the products and services which are produced by the organization and determining how to satisfy the particular quality standards. It identifies the policies, standards, product description.

The basic approach to quality management is intendant to be compatible with International Organisation for standardisation (ISO) quality standards which highlights the following seven quality management principles:

Quality Management is the important process which deals with the quality of delivery product.The quality of a product is defined as the ability to satisfy the needs and customer expectations.Various quality strategies exist such as CMMI,SIX SIGMA etc.The most recent quality development strategy is Six Sigma,Lean Six Sigma.

Quality related problems are very critical due to the intense price competition and narrow profit margins. It can wipe out any profit from the sale. Poor quality will also adversely affect market reputation and future

Although hundreds of management methods are developed, most research considers a non-holistic software quality management (SQM) viewpoint and focuses on development-phase-specific quality assurance (QA) methods and activities. To support SQM, we study effective quality management (EQM) to get acceptance of adequate product quality assurance activities by a minimum set of stakeholders, developers, customers, and users.[1]

Quality of software or a product can be defined as Defect-free entity/module delivered on time and within budget that satisfies the user/client needs. There are various theories to describe Quality from everyone’s view; but every aspect is to deliver a product with zero defects to emphasize customer delight.