Conflict is an inherent part of organizational life. It frequently appears under the pressure of an imminent deadline, when changes occur, or during times of stress. Handling disagreements in ways that increase stress can be harmful to your overall wellbeing. Weak conflict management skills can result in higher production of cortisol, the stress hormone. It is also the cause of hardening of the arteries, leading to high blood pressure and an increased risk of heart attacks. Discovering methods to deal with conflict in a positive and constructive way is an essential way to enhance personal and professional relationships.
Applying Resolution Skills
Conflict can be destructive, resulting in negative feelings and wasting energy on battles that could be better spent elsewhere. Because disagreements are certain, discovering how to deal with them in a healthy manner is essential. Qualified social workers do not just feel what their clients are experiencing but
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Organization. Organization skills are essential for social workers to manage their caseloads effectively. Keeping accurate records, from case files to medical records, facilitates approaching and resolving problems efficiently.
5. Collaboration. This tactic is a situation that produces the ideal outcome. However, it requires effort from those involved in working through the problems to discover methods for resolving the issues in ways that are agreeable to all.
6. Education. Practitioners need to keep current with the unique elements and innovative approaches to social work practice and methodologies. This knowledge enables them to provide guidance when working with clients and other professionals.
If you are considering becoming a social worker or practitioner, learn more about ACU's degree in conflict resolution. For those seeking to further their career in the industry, Case Western offers an online degree in social work to help increase your workplace readiness skills.
Understanding Constructive
Social work professions need to understand the importance of how individuals interact both with other people and their environment, to have an understanding how individuals are affected by these interactions (Rogers, p. 2). According to Rogers (2016), “Social workers are knowledgeable about human behavior across the life course; the range of social systems in which people live; and the ways social systems promote or deter people in maintaining or achieving health and well-being. Social workers apply theories and knowledge from the liberal arts to understand biological, social, cultural, psychological, and spiritual development (p. 2). Their work with clients begins with assessments to evaluations of intervention and is based in and supports of the core value system of the profession.
Social work practice works with many people in different situations, needing concise help from professionals. This assistance includes a range of skills such as; identifying the problem or problems, apply and use evidence based practice and theories and critical reflection. All these skills are integral parts of best practice in social work, and are needed by all service users.
This field is important because it allows social workers to play an integral part in assisting patients, some of who have been kept in large inpatient facilities for vast periods of time, to become functioning and active members of society, as they deal with
In the social work profession it is not uncommon to work with diverse groups of people. Whether they be victims of domestic violence, suffering from addiction, or working with children who have been abused or neglected, the fact is this profession was created and continues to exist because of someone else’s problems. The job of social workers, or any other practitioner, is to help these people and give them the tools they need in order to succeed. But what exactly is needed in order to do this?
While the work of all human-service practitioners overlaps in numerous ways, the field of social work is unique because social workers are concerned about human behavior in the context of social environment.
Conflict is inescapable, having the ability to recognize, understand, and resolve conflicts are important in both personal and professional lives. Myatt (2012) states that conflict in the workplace is unavoidable; if left unresolved, workplace conflict may result in loss of productivity and the creation of barriers that can inhibit creativity, cooperation, and collaboration. It is vital to embrace conflict and address problems through effective conflict-resolution tactics because if not handled appropriately, conflict will escalate. “If not handled properly, conflict may significantly affect employee morale, increase turnover, and even result in litigation, ultimately affecting the overall well-being of
As a result of applying appropriate theory the organisation and structure of social work practice may be enhanced (Howe 1999:104). Social workers use theory to inform practice and provide a sense of direction and guidance in their professional engagement with service users
The text book describes conflict as “a process that begins when one party perceives another party has or is about to negatively affect something the first party cares about.” There are different views on dealing with conflict. There is the traditional view that seeks to eliminate any conflict and the interaction group that seek to use conflict as a stepping stone to greater things. Conflict can arise in any situation and, following the managed conflict view, it is not necessarily something to be push under the table but something to
Conflict results from real or perceived opposition to one’s values, actions, desires or general interests. Conflicts may occur internally or externally between individuals or groups; conflict within a team environment can cause frustration, and occasionally anger. However, conflict resolution can also often generate positive results for the team. Conflict management skills remain in demand; conflict may be managed successfully by reaching an agreement that satisfies the needs of both the individual(s) and the team as a whole
It is important to keep in mind that although there may be conflicting views either amongst professionals or clients, to be aware of those biases and self-reflect on why they maybe arising with the particular issue. Furthermore, because of the work that social workers are involved in, they are constantly surrounded by conflicts and/or opposing views. Therefore, part of the social worker’s responsibility is to manage conflict in an effective and productive manner. This includes being authentic and relating in a natural, sincere, and genuine manner to others colleagues, professionals, and clients. By showing others that both should be contributing to the relationship, it allows room to facilitate growth for the client, group, and environment.
Strong organizational skills is a quality most social workers should possess, because of the nature of the career where you’ll have multiple clients and one time. Also, most people are in a crisis when you are needed therefore, these skill can provide reassurance, that you can handle the difficult task of helping them. According to an online article called, The Ten Essential Traits of Successful Social Workers, “being organized on the back end also frees up your time so you can focus on helping your clients, and they will take comfort in the fact that you are on top of things.” (&Ten Essential Traits of Successful Social Workers | SocialWorkDegree.net,& n.d.) In my
Conflict is a "state of disharmony brought about by differences of impulses, desires, or tendencies" (Rayeski & Bryant, 1994). Although many people and organizations view conflict as an activity that is usually negative and should be avoided, conflict is a natural result of people working
However, they learn the different theories, principles and skills in which is better to follow when dealing with specific cases but sometimes a case may come their way that critical thinking may need to be applied with theories we have learnt. The skills social worker has is the ability to take excellent notes is extremely important as you listen to your clients and colleagues and develop interventions and strategies. Being organized is very important as you will often be asked to multi-task and the ability to prioritize which work is required to be done in which order is extremely important. Understanding
For many of us, every day is a struggle to avoid conflict. Yet avoidance is practically impossible since the core characteristics, ideas and beliefs of each individual often conflict with our own. Differences of opinion, competitive zeal, and misinterpretations, among other factors, can all generate ill feelings between co-workers within an organization. While we can’t avoid conflict, we can learn how to sidestep negative confrontations by becoming familiar with the types of conflicts that most commonly arise in the work place and by learning how to resolve them.
The two key elements in successful practice are the social workers ability to guide clients through the phases of the change process and assist clients in making decisions that will result in enhancement of their social functioning or the improvement of a social condition (Bradford W. Sheafor, 2008, p. 52). Social workers select and use specific techniques that have been individualized to the needs and situation of the client or client group being served, and the resources that are applied to help resolve the client’s problem or concern (Bradford W. Sheafor, 2008, p. 51).