Are We Socially Intelligent?
Francis Pangfei Lai
Abstract:
It was Daniel Goleman’s book “Social Intelligence: The New Science of Human Relationships” that started the author thinking on the relevance of social intelligence to property professionals. In the course of practicing as a property consultancy and lecturing at various universities over the years, the author notices that a property professional tends to lack the many soft skills of emotional and social intelligence. In this paper, he advocates the need to include such soft skills of ‘social intelligence’ as an essential component in the training of future property professionals.
The term ‘we’ in the title therefore refers to property and real estate professionals such
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In the words of an editorial review from Publishers Weekly,
“Goleman persuasively argues for a new social model of intelligence drawn from the emerging field of social neuroscience. Describing what happens to our brains when we connect with others, Goleman demonstrates how relationships have the power to mold not only human experience but also human biology. In lucid prose he describes from a neurobiological perspective sexual attraction, marriage, parenting, psychopathic behaviors and the group dynamics of teachers and workers. Goleman frames his discussion in a critique of society 's creeping disconnection in the age of the iPod, constant digital connectivity and multitasking. Vividly evoking the power of social interaction to influence mood and brain chemistry, Goleman discusses the "toxicity" of insult and unpleasant social experience as he warns of the dangers of self-absorption and poor attention and reveals the positive effects of feel-good neurochemicals that are released in loving relationships and in caregiving. Drawing on numerous studies, Goleman illuminates new theories about attachment, bonding, and the making and remaking of memory as he examines how our brains are wired for altruism,
Brain Bigelow, John La Gaipa and William Corsaro have both made important contributions into understanding how children interpret “friendship”. Bigelow and La Gaipa carried out one of the first studies from what was a very under researched area. Bill Corsaro, a key figure in childhood studies, was particularly successful in gaining access into young children's worlds which has helped shape a further picture of this somewhat intriguing definition. Brace and Byford (2012)
He asserts that the connection problem is a result of having distant relationships, not the cause of it. Turkle does not agree. Instead, her position is that shared distant connections make it difficult to create authenticity in relationships. She further believes that technology is one of the biggest threats sustaining shared connections with others. She defines the shared connection as “a love relationship that involves coming to savor the surprise and the rough patches, of looking at the world from another’s point of view, shaped by history, biology, trauma, and joy. Computers and robots do not have these experiences to share” (268). No matter how smart or swift technology can be, it will never fulfill the need to maintain relationships with others. Hence, having relationships with technology, such as computers or robots, is incongruent with the physical and emotional experiences felt by human beings. On a basic level, technology can be a good choice because it can help people who are not good at having relationships with others. Technology can encourage and teach others to communicate, but this may not be as beneficial as one would hope. No matter how well people can communicate with technology, they may still have trouble with relating to others. The only way to
Human interactions with each other and with other objects such as products of technology create relationships between human beings themselves, and between human beings and these objects. Through these relationships, most people have either met acceptance or rejection from the people or things they have related with. Some of these are as a result of differences in what is conventionally accepted as normal while others are just as a result of unfulfilled expectations from the relationships created. In his article “son,” Andrew Solomon discusses how, at an early age, his parent-to-child relationship with his mother modified his identity and the struggle between his real identity formation and the expectation which his mother and the society had.
If you’re not paying attention, the mind can be a tricky labyrinth. The less you know about it, the more inexplicable and frightening it becomes. For example, why do seemingly benign elephants wreak havoc upon villages? In “An Elephant Crackup,” Charles Siebert explores the aberrant nature of these elephants and correlates them to their traumatizing upbringing, deprived of community and kinship. The biochemistry of the human mind, analyzed in “Love2.0” by Barbara Frederickson, serves as a worthy addendum to Siebert’s conjecture. “Love2.0” explains that the brain, hormones, and nerves work in unison to build emotional fortitude, stimulate oneself, and express positivity resonance. Siebert’s ideas of elephant culture and trans-species psyche can put Frederickson’s theory of emotions into practice. The absence of certain hormones within elephants, provided their fragmented community, can explain their volatile outbreaks. Alternatively, the reinstitution of human parental roles into elephant culture can help reconstruct their broken emotional states of elephants and rebuild their resilience; this healing process can also extend to humans.
Everyone knows someone, and that someone knows someone else. Even in isolation, one still has past connections, whether with forgotten friends, deceased relatives, or estranged parents or children. Sometimes these connections are infinitely intricate; the delicate dance between fussy in-laws, or the deep emotional bond between a mother and her children. Sometimes they are more casual; insults tossed between old friends with no venom to the words, or the mutual acceptance of the “we must work together, but that doesn’t mean I have to like it” relationship between annoyed co-workers. Our massive web of connections is like the unfathomably huge network of connections between the pieces and parts of a cell. But unlike a spiderweb or a cell, we do not know every individual strand of our connections, just as the girl in Griffin’s essay does not know every connection, no matter how vague, that she has with her Jewish friend. Nevertheless, the two children are connected—through their friendship, through their heritage, and through hundreds or even thousands more that neither of them know—and neither do
Nature and nurture both rely on the brain to help organisms make relationships, learn, and develop over time. Neuroscientists have recently tested the brain: “Neuroscience has discovered that the brain’s very design makes it sociable, inexorably drawn into an intimate brain-to-brain linkup whenever engaged with another person”(Goleman). The relationships that people are involved in help mold them: “Relationships have the power to not only mold human experience but also human biology”(Goleman). Relationships impact people on an emotional level and people are easily influenced by the internal state of the people that surround them. Interactions with others affect the brain and body of everyone that is interacted with. The brain is also referred to as the social brain: “The social brain is
Everyone wants to be loved by everyone. Our brain craves to be loved. No one understands what's going on in the brains of those who are in love, or when we get butterflies-in-the-stomach, romantic love. A researcher Helen Fisher spent her academic life trying to figure out what happened to the brain when in love and she found that in the brain areas that associated with dopamine and norepinephrine production light up. Both are brain chemicals associated with pleasurable activities and excitement. In the article named" 6 Tips for Being More Socially Intelligent" written by Eric Barker, he gives six tips to more liked by people. As I read the article, it started giving me tips on how to more loved by people and the different kinds of skills
Human relationships are the foundation of human life, they strongly influence other individual’s behaviour (Bercheid et al., 2000). There are different types of relationships such as co workers, friendship, marriage which all involve a connection and therefore is an important characteristic of the formation of human relationships (Salisch 1996). The purpose of this essay is to explore research within human relationships and the relevant social psychological theories that have been linked with this conflicting topic. The theories that will be discussed throughout this essay will be the attribution theory, social learning theory, social exchange, attachment theory, evolutionary theory and the breakdown of relationships. This would initially
Communication plays an important role in this line of business and it is certainly considered one of the most important facts according to Mr. Tijerino, and it is critical that a real estate agent possess good communication skills. By using these communications skills, we can see how clients can easily contact their agent and agents can contact their clients, to discuss situations without any type of trouble. During my interview I was told that some of the qualities in communication that a real estate agent must process to be successful in the business, is that an agent must have honesty, knowledge of the process and negotiation skills.
“Real estate is a year-round opportunity to help countless people realize the American dream” (“Why Real Estate”, 2012). Eighty-five percent of buyers believe that home purchases are good financial investments, and a majority of homebuyers and sellers rely on the services and expertise of real estate professionals to assist them with their transactions (Profile of Home Buyers and Sellers, 2010). “The primary job description for an agent is communicating with potential clients to determine what kind of property they are looking for” (Richard, 2012). This means, setting up interviews with clients to see if the agents firm possesses property that meets the client’s specific needs. Once it is apparent exactly what the client is looking for, the agent sets appointments to show houses to clients and many times the agent physically accompanies couples while showing off properties.
Through the social connections of individuality and affiliation, we become who we are known as. Primarily, we start life with the influence of our elders. By the time we reach puberty, social awareness comes into play, and our own sense of originality takes flight with what we hear, see and touch and this, in turn, forms our connection with society. In sequence with this, our affiliation with friends and family form the backdrop of our existence, while our originality as an individual configures our personality. “Relationships
Social interaction plays an important role in people’s life starting from the early childhood as infants interact with their caregivers and build the emotional attachment that is the base for future relationships. By social interaction with others children learn how to communicate, play and behave in particular situation. Berk (2009) proposed the overview of the literature that concentrates upon the early attachment and its importance. Knowing the influence of social interaction on child development in the first few years, the essay is going to elaborate upon the implication of social interaction on the development of cognition. Cognitive development as Lee & Gupta (eds.) claimed is the term that refers to acquisition and development of
“How can people be so stupid?” This was a statement that a manufacturing engineer said in my presence a few years ago. The engineer continued talking stating that the issue at hand was “common sense!” I question the source in which this statement was coming from, because he was graduate of Michigan University. Most people working at the plant were temps and some did not even have diplomas. I thought about this for brief moment and remember that someone had once said to me that “common sense is not so common.” Voltaire (1764). Just this statement alone had me thinking there was a problem on how most people think. Recent years I heard people using the word awkward and
Another similar theory proposed by Patterson in 1982 deals with providing information, regulating interaction, and expressing intimacy. “However, Patterson (1982) also proposed two other functional categories, social control and service-task functions, neither of which is identified in the earlier classification systems” (Edinger and Patterson, 1983, p. 31). The main function, and more readily accepted is social control. Social control, or attempting to change the behavior of another, is unique because it describes a motivational contrast with the function of intimacy (Edinger and Patterson, 1983, p. 31). Intimacy, or the underlying affectionate reaction towards another, also deals with negative and positive reactions. The positive affect could result in concern for, liking, love, or interest in another; however, the negative ends results in dislike or hate (Edinger and Patterson, 1983, p 31). “…The social control function is characterized by independence of affect and nonverbal behavior…in some cases the real affect is opposite to the affect represented behaviorally; for example, when smiling at, gazing at, and standing close to a disliked superior to win favor with that person”(edinger and Patterson, 1983, p. 31). In this case, by standing close, smiling at and gazing at a disliked superior the person is using intimacy to gain
If I was asked what it means to be human I’ll say that we are smarter than everyone else because that’s what science has proven. However, science was created by humans and is there really one answer to what makes us human. To me, being human is understanding the position of yourself and willing to make room for improvement. The theme of the semester seemed difficult at first but what made it unique was that there aren’t any wrong answers. I believe that this was the perfect theme for a digital story because everyone experienced different things and the way we support our responses determine the quality of our work. From a Ted Talk done by Verna, she explained that from a young age we are taught to not interact with strangers. But, how are we going to know who they are, when we are taught to avoid them. From the piece written by Charles Duhigg, the power of weak ties is the links that kept people connected during the civil rights movement. In addition, ties are involved in defining humanity because they create communities that come together for a common interest. In the civil rights movement, blacks formed groups to protest day in and out because of inhumane actions done by the whites. To compare, my digital story explained how Detroit is a beautiful place but is struggling while thousands of people are working to get it back in the charts. Examples like these are exactly what does it mean to be human, because together humans have the strength to achieve anything.