Are scientific management and human relations approaches still applicable to organisations of the 21st century?

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Phase 3 Assignment
Individual Essay
Scientific Management and Human Relations Theory

Lecturers :
Ms.Nguyen Thu Thuy (Assoc.Prof.Dr)
Mr.Hoang Anh Duy (MBA)

Student name: Duong Viet Hoang
Class: FB5B
Student ID: 1205012124

Hanoi, March 2014

Table of content
I. Introduction
1. Scientific management
I.1 Definition
I.2 Father of scientific management
I.3 Over view of scientific management
I.4 Objectives
I.5 Theories of Taylor
I.6 Other theorist about scientific management
I.6.1 Frank and Lillian Gibreth
I.6.2 Henry Grantt
I.7 Pros and cons of
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These studies were characterized by the use of a stopwatch to time a worker 's sequence of motions, with the goal of determining the one best way to perform a job. Here is some main objectives:
Improvement of efficiency and maximization of profit
Increase size is desirable in order to obtain the advantages of the division of labor and specialization of tasks.

I.12 Theories of Taylor
To fix these problems and to make enterprises more profitable Taylor looked at the scientific side of establishments and developed four management principles. The first one is the principle of “developing a science for each element of work” (Thompson and McHugh, 2009, p.30). Within this principle Taylor summarizes the whole accumulated knowledge of the workers and the company. Hence, he creates rules and norms for each process. Furthermore, he divided the processes in small parts and analyzed them concerning their lead time and course of movement. As a result Taylor could identify and eliminate interference factors (Taylor, 1911, p.24).

The main elements of his theory were:
1. Management is a true science. The solution to the problem of determining fair work standards and
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