Argyle's Communication Theory

The different reason people communicate is to show pain, anger, joy, love etc. It is important for people communicate so their views, wishes and information gets across. The communication could be formal or informal. Documentation and record keeping is important in the social care sector as this information may be used for legal reasons. All communications is confidential and are on a “need to know” basis. Communication between colleagues and other healthcare professionals is essential, as it ensures continuity of care. It also shows staff are aware of the current needs of the client.

Unit 1- D1: Explain how communication skills can be used in health or care environment in effective communication

The Argyle’s communication cycle theory is process commonly used in the health and social care sector to explain how communication can be effective, this is a theory in which can enable a person to understand what is being said or wrote, and to be able to respond to the conversation appropriately. This theory has six stages and these include;

A man named Michael Argyle who was a social psychologist that researched human communication and discussions between people created the Argyle theory in 1972. He believed that interpersonal communication between individuals was like learning how to drive a car. Argyle first explained that human communication is a process that involves people sending and responding to messages in a non-verbal and verbal way. In 1972 Argyle created the ‘communication cycle’ and the aim of the communication cycle is for people to understand how communication occurs between them when they are one to one. The cycle is made up of six main steps and the steps involve, being able to understand and observe how people communicate. It is also about being able to reflect and listen to what the person is saying so that we understand and are able to respond to it correctly.

Communication is usually taken for granted in our every day to day living as we use it without thought. Good communication skills are needed in the workplace and especially with nursing staff to and from patients when giving first hand care. Good or bad communication can make there experience within the health care setting a positive or negative one and can leave a lasting impression. A good health care provider can use there communication skills to put a patient at ease with a few comforting words or gestures, a lack of positive communication in the health care setting could leave the patient feeling neglected, ignored and not valued as a patient.

1. The cycle will start when an idea is thought of so that the message can then be coded and sent. This stage involves the individual thinking in their head what they are going to be saying and they then need to ensure they get the message to the

The ‘Communication cycle’ is a frequently used theory of communication. It was originally established by Charles Berners in 1965. In 1967, a man named Michael Argyle claimed that human communication is essentially a two-way process that involves people sending, and responding to each other’s verbal and non-verbal messages. It was then improved in 1972 by Argyle’s. The model of the ‘communication cycle’ makes it apparent that to ensure effective communication, it has to be a two-way process. As well as transmitting messages to others in a precise way, health care professions must be able to react to both verbal and non-verbal feedback. Therefore, operational communication has to involve determination from both sides in the communication cycle.

2.2 Communication affects the work setting in many ways, between the client, carers and medical

In this assignment, I am going to explain a number of these strategies aimed at improving the quality of communication in health and social care settings.

This assignment will discuss two well known theories of effective communication. Firstly it will look at Michael Argyle (1972), the cycle of communication and then it will discuss Bruce Tuckman (1965) stages of communication.

There are many differing ideas on the best way to communicate in health and social care and there are many strategies used by the many differing professionals working in health and social care. This assignment will review the different strategies used and then will evaluate the differing strategies and their effectiveness when overcoming barriers to effective communication and interpersonal interactions.

In this assignment I am going to be explaining the factors that may influence communication and interpersonal in health and social care environments and also I am going to be explaining the strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions. I will be including sensory deprivation, foreign language, jargon, slang, dialect, acronyms, cultural differences, distress, emotional difficulties, health issues and environmental problems, misinterpretation of message, aggression, assertion and how they can be overcome.

This assignment is centred on effective interpersonal interaction and good communication in health and social care which is achieved through the use of multiple communication methods and techniques and the analysis of how certain types of people think and communicate.

The theories of communication is the communication cycle in order such as aim, compose, deliver, receive feedback, analyze and improve. The communication cycle is a theory proposed by Argyle, which brings the communication effective individuals communicating as the need should arise in a two-manner process which is being said and saying. When imparting to individuals we need to ensure that they comprehend what we are stating and react to it appropriately. There are many sorts of communication, for example, formal and informal language, communication through signing, verbal and nonverbal dialect that can be a boundary. Communication is related to practice and could use this is health and social care sector by having a communication to the service users in a sector. For instance, an old lady went to the healing center alone and she has a hearing impairment, the specialist will endeavor to have a decent discussion by recording the medicine that the old lady needs. Thusly, they had a decent communication and the old lady had her pharmaceutical. Communication is truly critical a well being and social care segment since it will be a major impact to the administration clients in the event that they won't comprehend what you're stating and it could likewise prompt demise by not having a reasonable discussion and might take a wrong medicine. Furthermore, theories of learning (Kolb's learning cycle) are kinesthetic, auditory and visual. Kinesthetic is the point at which you learn

Communication is the most important aspect in any kind of health care setting as it is through this that you meet the patients’ needs and wants. Without efficient communication, errors can be made, people within you care become neglected and as a result complaints are filed, patients do not feel looked after and therefore the care system is portrayed in a negative light. An example of where this happened was in Mid Staffordshire, even though this report was very concerning, it has changed the health care standards for the better. Francis (2010)