Article Summary on Work to Life Conflict of Communication Technologies

2467 Words Nov 8th, 2012 10 Pages

Work to life conflict of communication technologies

Article Summary

Over the last twenty years communication technologies have not only become a part of everyday social life, they are a third arm to an informal virtual office.

In this article (Boswell & Olson-Buchanan, 2007) investigate how the use of communication technologies outside of the normal working hours relates to work attitudes and work-to-life conflict. This article looks at the correlation between the type of individuals that are more likely to allow the work crossover into their personal lives and their usage of communication technologies.

(Boswell & Olson-Buchanan,
…show more content…
Use after hours relates positively with employee work-to-life conflict as reported by the employee’s significant other – Yes

Employees in managerial and administration roles are also more likely to have a need for after hours use related to their job expectancy, responsibilities and duties.
The study showed that those in managerial positions did have a far greater use of communication technologies out of hours, and suggested that this correlated to the ambition and job level of the participant. However non managers also had a positive use of communication technologies out of hours which resulted in work-to-life conflict, but this was significantly less. There was no link between the of communication technologies use after hours and affective commitment, in fact the implications were that higher use after hours could actually decrease the affective commitment felt by the employee as the work boundary was crossed.


The study was only focused on non academic ‘traditional’ employees whose normal hours are based in the office, rather than at home using communication technologies as their everyday forms of communication.

The surveys for significant others were only sent out to the employees in managerial and administrative positions and not other lower level positions as the university administration team felt uncomfortable to request their involvement. The survey did not have the ability or statistics to look at
Open Document