Asda Work Experience

The customer service personnel should be in a position to acknowledge their clients and pay attention well to whatever they say and put into practice active listening. They should also give a chance to the customers to respond to the services the company offers perhaps through the enterprise’s website. For any company to prosper, good customer relation is paramount in building a loyal

Internship is a six to eight weeks working experience in any organization. The purpose behind doing an internship is to get familiar with a professional working environment. Often students do internships during there vacations so as to gain experience in their field of interest. Students studying engineering, computer science, textiles or business management; they are required to perform at least an internship so as to receive degree from their respective institutions. The purpose of writing this essay is to share my wonderful working experience as an internee at Spyglass Winery. I loved every minute of it as I discovered several new skills and came across with some interesting job opportunities. This statistical analysis (www.fasttrackinternships.com) shows the rate of full time job placements according to the number of internships completed.

Customer service plays a vital role in the running of this organisation. As they have many competitors they try extremely hard to stand out above the rest with their customer service approach. They use the slogan ‘Every little helps’ to

This is my placement report which will talk about my year long industrial placement as a full time employee at the Midlands and Lancashire commissioning support unit as part of my course of study on the BSc Hons Computer Science. During the report I will introduce the company and share some background information in regards to what the company is all about. This report will mainly revolve around my placement position at the Midlands and Lancashire Commissioning support unit and the work I have been involved with during my time at the company. In relation I will report about the training and work experienced I gained as a computing professional and how this industrial placement proved to be an priceless experience as it enabled me to become a more proficient individual and computing professional

Approaching the task of having to communicate with your customers to affectively resolve their problem can be a difficult task, therefore using various negotiation techniques in the process will be very important. Before anyone would contact a customer regarding their problem, you would always need to know what has to be achieved in the long run of the discussion, as you will effectively be working towards what’s best for their service whilst it being beneficial towards both customer and the organisation. Sometimes customers may need something improved on their service which is out of the ordinary, therefore it is my task to comprise and introduce other products or services that we have available to offer in order for their satisfaction and a positive customer experience. Listening carefully is one of the most crucial aspects of negotiation, as you must be able to offer new products and services whilst communicating with customers, which can be proven to be quite the task itself, therefore you would always have to be alert and listen very carefully to their needs in order to offer them the correct product or service for their need.

Customer Service takes an important stand in any business and it is essentially what my role revolves around. The first thing I do every morning is to turn on my computer and log into ‘Agent’ (the software we use to keep track of the time me and my colleagues spend on call and the type of enquiry it is), this way I can ensure that no Customer Advice calls will be lost as I will be readily available to answer any calls that come through.

This essay is focused on the study of advantages on future career brought by work experience among graduates.With the growing popularity of so called 'sandwich' courses among universities in UK and Australia, many students would like to spend several months or even one more year for the chance of working in the industry before graduation from universities. A 'sandwich' course is usually organized by institutions as a university degree course which allows students to engage in the industrial placements for six to twelve months(Highfliers Research Ltd, 2012). Other than this kind of long-term work experience, placements during the

Internship is a period of work experience offered by an employer to give people (usually college students and graduates) exposure to the working environment. It gives them an opportunity to get first-hand experience. The growing need for practical learning led to the emergence of internship. It helps to bridge the gap between theoretical knowledge and hands-on experience. Internships in any form- paid, unpaid or co-operative learning has now become a standard practice for college students. It has

The internship, even though it includes actual operation of the facilities of the employer, is similar to training which would be given in an educational environment;

Prior to my participation in the Kroger Delta Division Summer Internship Program I had very little knowledge of the grocery store or retail business environment and all of the moving parts that are necessary to produce a successful company. In addition, I had very little applicable work experience due to being a student- athlete competing in a year round sport. Participating in this internship allowed me to get an up close look at what the retail business entails and how to execute company, division, and department goals and sales plans to over 100 divisional stores and ensure that all of the store employees understand the scope of the business. By completing this internship, I now have a greater understanding and appreciation for the retail environment and can more effectively apply the knowledge I have gained in my undergraduate studies to a real work environment and my graduate level studies.

As a Learning and Development Practitioner, I am fully aware of the importance all customers have in any organisation and I need to meet their needs and deliver the promised level of service at all times.

asking questions to gain information, clarify ambiguities and adequately understand requirements: all the staffs should demonstrate the required skills to articulate, interpreting and checking with customers to understand what their needs, wants and expectations are.

|What are the questions that all customers ask themselves |The questions that customers ask themselves (consciously or subconsciously) |

Through the internship, I experienced growth in my knowledge of business. Prior to interning, I have always had the goal of operating my own retail store. I recognized that if I had decided to take on the risk of my business venture before actually seeing the ins and outs of a retail store such as Dillard’s, I may have lacked the beneficial knowledge that I have acquired from the experience to be successful.

Before providing any of the customer service, the staffs or employees should be well trained in communication , presentation and teamwork techniques. And it is very important to be trained in those techniques.