Asking The Right Questions : A Critical Thinker

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Critical thinking is the analyzing and evaluating of information in order to form a judgment or decision. This paper will use the techniques outlined in “Asking the Right Questions: A Guide to Critical Thinking” by Browne and Keeley (2015) to analyze a business memo written October 10, 2014 by Anil Ravaswami, Vice President of Human Resources, of Cliffside Holding Company of Massapequa (CHCM). These techniques outlined will help develop critical thinking by showing how to ask questions in order to analyze and process the information in the memo. By utilizing these techniques, managers will be able to assess relevant information in order to solve complex issues and be able to communicate effectively. The Manager as a Critical…show more content…
Once you know the why, you can then evaluate the strength of the reasoning, (Browne and Keeley, 2015). Mr. Ravaswami gives numerous reasons throughout his memo on why CHCM should not develop a leadership development program. His first reason is that none of the current twelve senior executives required a development program in order to become leaders. He further states that leaders are born and not made and that a physical characteristic to look for in leaders is if they are tall. He also believes that leadership programs are a waste of money and that if the money is spent on the program, there won’t be money left in the budget for recruiting. He also believes that Ms. Forsythe has a personal agenda against him and is pushing the theories of the Aspen Institute; theories that he does not believe are appropriate for the culture of CHCM. Which Words or Phrases are Ambiguous? In order to critically analyze an issue, you need to be able to recognize which words or phrases are ambiguous and determine if you accept the author’s definition of them (Browne & Keeley, 2015). This will help you decide if you agree with the author’s conclusion. Mr. Ravaswami used several ambiguous words and phrases throughout his memo. For example, his use of the term “executives” to describe both the leaders of the company (senior executives) and the junior insurance executives is confusing. The online reference
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