Aspects of Crisis Management: An Examination

McMains, M. J., Mullins, W. C. (2015). Crisis negotiations: Managing critical incidents and hostage situations in law enforcement and corrections.

In order to explore how a crisis worker would approach, assess, and treat a crisis situation, this paper will focus on the story of Melody, the victim of a brutal rape. Melody Swanson is a 50 year old, divorced teacher who has been living alone since her children went to college two months ago. Melody came home from a short vacation to the casino and was met in her driveway by an armed man in his twenties. She was abducted at gunpoint, beaten, raped, robbed, and left abandoned several miles from her home. Melody was able to find help and was

12/28/2017: Crisis Session was conducted in Spanish. Stephanie and her family arrived to NJCC for a crisis session. Stephanie informed this CIS that she was raped by her friend’s boyfriend. Reporting assailant is 19 years old and Stephanie is 15 years old. Stephanie reported guilt from the incident due to leaving her house to hang out with reporting assailant (R.A.). Stephanie informed this CIS that the reporting assailant was consistently calling her and she finally agreed to hang out with him. Stephanie reported that she was raped in his car and now every time she sees his car she begins to feel anxious. The incident took place about 2 weeks ago.

Now that I have completed the Crisis Prevention course, I have learned important aspects to consider when dealing with crisis situations. In general, I’ve learned different strategies in dealing with negative behaviours as well as being aware of my own personal issues and reactions to others. Also, the course has helped me understand my strengths and weaknesses in preventing a crisis.

John a 42-year-old Caucasian male and is Gunnery Sargent in the United States Marine Corps. He has served for 18 years as a Motor Transport Maintenance Chief and has deployed five times. He and his family, Mary, Dean, and Sam sought treatment about one year ago after John’s company commander mandated he attend counseling following a period of excessive drinking, poor work performance, erratic behavior, and John having to be physically removed from on post housing by the Military Police following an altercation with his son Dean in the front yard.

When dispatch issues a crisis call, stating that a person is emotional disturbed and is about to take measures of life into their own hands, regardless, if it is a suicide or domestic violence call, it is necessary for officers to be trained to perform their duties correctly; in order to help resolve the crisis situation. Upon the officer’s arrival at the scene, they must first assess the situation with extreme caution, as well as call for back up. They should park away from the location and approach the scene slowly on foot. Next, it is important that an officers address the party/parties with a calm and soothing voice. By doing so will help alleviate the person/persons from feeling threatened and intimidated. If the call is a domestic violation situation, it is imperative that both parties are separated, allowing them the opportunity to share their story with the officers. In either situation, the officers must not argue or scold the party or allow anyone else to do so. If the call is a suicide, and the relatives or friends are at the scene, have them help communicate and address the subject, unless of course there is animosity; under those circumstances, the individual may have

When the person’s coping skills and other methods do not work, the individual enters into crisis. Crisis causes a person to feel disorganized, lack equilibrium, helpless, confused, in adequate, etc. In crisis response it is important to help a person who is in a state of crisis to quickly find stability to lessen the impact of the effects of the trauma. This stabilization is critical in the early stages of crisis. If stability is not quickly found it can have very negative and long-term effects on the victim of crisis, even possible secondary trauma or suicidal idealizations, which can result in death.

Crisis can appear at anytime in a person’s life. It can knock them off their feet, mentally, physically and emotionally. Many people cope with a crisis by withdrawn from life (depression), seeking comfort from drugs and alcohol. However, Crisis doesn’t affect adults solely, but children as well.

An abundance of characteristics exists with this group of twelve learners. While all are undergraduate college level students, they each possess an individual level of healthcare experience. The ages widely swing between low twenties and upper thirties, mostly likely providing a great number of varied life experiences. The subject of Crisis Intervention calls for one to be able to assess the clients’ needs, identify the risks, locate resources, and provide therapeutic communication (ATI Nursing Education, 2013). Although this topic is an acute matter, it stems from fundamental nursing knowledge that the learners have been practicing since eight nursing courses ago.

It demonstrated that these problems were not geographically confined and that the targets of the terrorist’s discontent can include innocent bystanders. The failed rescue, that resulted in the death of all the hostages, helped identify significant deficiencies in security tactics, techniques, and procedures used during hostage events and highlighted several specific issues in Germanys response force that ultimately lead to the death of the hostages due to miscommunication and lack of proper training in extreme

Looking at 2014 and 2015 active shooter incidents in the United States an average of 20 incidents have occurred each year which is an increase from 17 incidents in 2013 (Schweit, 2016). The “active” aspect of the definition inherently implies that both law enforcement personnel and citizens have the potential to affect the outcome of the event based upon their responses to the situation (Blair & Schweit, 2014). The consistency of these incidents supports the paramount need for training and exercises for school personnel and students alike (Schweit, 2016).

I have read the syllabus for the Crisis Management class and understand the course announcements, both grading rubrics and all attachments in the course material tab.

Following the disastrous terrorist attacks at the Olympic Games in Munich, the approach to handling hostage crisis had changed forever. Analyst and Investigators had responded to different ways in handling hostage situations, giving suggestions to various police departments and the FBI. The focus became the preservation of human life and getting the hostage away from the hostage takers and back to safety. There are a variety of incidents where negotiations are used. There is also a difference in using bargaining principles and crisis intervention techniques.

Compare and contrast productive (poiesis) and practical (praxis) activity and their importance to crisis management.

For the assignment of The response and management of the crisis scenario, I worked in a team with two other people, Julia Selimi and Rachael Schumacher. For our crisis scenarios we worked as Public Relation consultants for Climate Change Research Australia. We worked on three different scenarios which consisted of making stakeholder maps, writing emails to the CEO of CCRA, the Board of directors, and to the Chair of the board and a media release. The aim of these scenarios was for our group to work as a team and put together ethical responses for three different problems that was presented to our team. We approached these tasks by researching the stakeholders for other University and government run climate research facilities that are similar to our client, we then sat together working through what we thought was ethically correct about what we were given and how we could answer the task we had received.