Assess The Difference Between Emotional Labor And Emotional Dissonance

Emotional congruence with children is defined as the emotional affiliation with childhood. In other words you could look at this concept as suggesting that adults feel more comfortable around children rather then adults. This concept is becoming increasingly important in the CSO risk assessment because there is single profile that accurately describes or accounts for why child molesters do what they do. Emotional congruence also helps predict re-offendings of individuals who are released back into the

Cognitive dissonance is defined as the state of having inconsistent thoughts, beliefs, or attitudes, especially as relating to behavioral decisions and attitude change. Cognitive dissonance occurs most often when a person’s beliefs, morals or feeling are one way but they do not act accordingly. This dissonance may be displayed in numerous ways that may be done outwardly but also there is an internal process that takes place. A use of internal processing involves many different functions, included but not limited to, thinking, perception and problem solving. The driving force of dissonance is that we as humans attempt to align opposing thoughts or ideas and carry on with life in a way that still meets our morals, set standards or way of thinking. In doing so, we are then challenged to find what we believe as appropriate reasoning for making

Leon Festinger shared his brilliance with the world when he, opposing all previous psychological behaviorist work, created the Cognitive Dissonance Theory. In his own words, he quickly sums up this quite complex theory: "If you change a person’s behavior, his thoughts and feelings will change to minimize the dissonance" (Groenveld, 1999, p.1). In order to decode this dense statement, we must first be aware that Festinger held to be true that humans have a deep abiding need in their psyche to be consistent in our attitudes and behaviors; we want to feel in agreement and unified in thought and action. Inner harmony sounds good to everyone, and so it was Festinger’s view that when we feel a disharmony, or

Motivation and emotion are closely linked concepts that affect behaviour. Motives affect emotion and emotion has related motivational properties. Motivation is defined as a reason or reasons for acting or behaving in a certain manner as it gives directions to our emotions, feelings and actions. Similar to motivation, emotions also activate and affect behaviourisms but emotion is rather a more subjective, complex experience resulting in behavioural changes. (Quizlet.com, 2016) (Alleydog.com, 2016) (En.m.wikiversity.org, 2016)

The show, ChoreoProject, was presented by sjDanceco and presented various types of dance performances from classical to contemporary works. The piece that I enjoyed from this show was Cognitive Dissonance. In this dance piece, Erwin Columbus both choreographed and was the dancer. Erwin Columbus used music from Kerry Muzzey for his piece. In Cognitive Dissonance, he told a story of himself having negative, inconsistent thoughts and his journey of fighting off those thoughts from his mind. With fast and dramatic movements along with intense music, Columbus was able to grasp my attention and teach me how it feels to have negative, inconsistent thoughts that can negatively control one's body.

The self-standards model of dissonance seeks to bring together a groups of prior explanations for the phenonon of cognitive dissonce. Describe Stone and Cooper’s model of cognitive dissonance and explain how it contrasts with previous models. Present and critically evaluate for and against the self-standards model as an explanttion of dissonance. Disscuss the way in which we could use the self-standards model to explain contrempory Australian attitudes to climate change.

Emotional Labor is a term coined by Arlie Hochschild (2012) in The Managed Heart: The Commercialization of Human Feeling as the action of having to controlling one’s emotions and following what she classifies as “feeling rules” for the purpose of getting paid (Hochschild 2012: 7). Feeling rules can be defined as rules that dictate and teach us what feeling is or is not appropriate in a particular social setting

Cognitive dissonance impacts attitudes and behavior negatively in the workplace in a variety of ways depending on the position you are employed. Being in management as an administrator you are faced with many challenges and situations that cause cognitive dissonance. For example, if my director asks me to perform a task and the way in which he wants me to perform the task, goes against my beliefs, I am forced to decide whether to follow his directives or risk termination for insubordination. The stress factor is making the correct decision. I can remember an instructor sending a student to me for conduct issues and wanted the student terminated from her program. The documentation that she provided to me was not sufficient to suspend the student,

Emotional labor can easily be described as being required to display specific feelings or emotions toward customers, co-workers, clients and other people at work, when those feelings aren't genuine. It's always great to have happy employees, but when emotions are faked insomnia may be on the rise.

Emotional Labor is a person’s ability to accurately analysis their internal emotion, decide if it is compatible with the required response to a situation and then change their external expressions to compensate for any differences or competing discrepancies. The Free Dictionary describes this as, “...the process of managing feelings and expressions to fulfill the emotional requirements of a job” (Farlex, n.d.). Some people are better at this skill than others. A person with a high level of empathy, emotional intelligence, and maturity is able to find the correct way to look, act, and know what to say. If you want to find someone that practices emotional labor you need to only look at the following professions: emergency dispatchers, police

During my time at the soup kitchen, I had to utilize emotion management when dealing with people and situations in which it would have been inappropriate for me to react in the way that I would otherwise have wanted to. Emotion management is the act of obeying “feeling rules” and responding appropriately to situations (Brym and Lie 2012:77). For example, when a homeless man came into the soup kitchen and started to dance and shout instead of calmly sitting down and eating his meal, I courteously asked him to sit down and to try not to disturb the other guests of the establishment. Regardless of any initial emotions of fear, annoyance, or confusion, I had to respond appropriately to the situation by controlling my emotions and engaging in acceptable behavior. I especially had to utilize emotion labor, which is distinguished

treated, and "it’s a decent motto to live by", regardless of associating with friends, colleagues or residents.

770). It was a term first coined by Hoschild to demonstrate how there is an assumption that emotional labor is seen as a natural ability for women in particular, and is viewed as invisible labor. There are three factors which form the criteria for labor to be distinguished as emotional labor. Firstly, employees have face-to-face or voice contact with the public, meaning they have to have to interact with the public is some way. Another factor is for the employees to be expected to create an emotional state in another person in a positive way. Lastly, the performance of the employees is dictated by management. Thus, jobs which obey the criteria listed previously would be assigned as having employees perform emotional labor. There are various jobs in which employees have to perform emotional labor and Hoschild estimated that 1/3 of workers in the United States perform emotional labor (Hoschild,

Emotional labor is when an employee has to control and hide their feelings and emotions whole at work. Jobs that involve emotion labor include, nurses, ems, morticians, and dispatchers. A time I was put in this situation is when my boyfriend passed away and I still had to go to work. I am a server and bartender and that’s how I made my money to pay bills and take care of my needs. Missing days on end of work hurts when I am in need of money. It was hard to have to do that but like the meaning of emotional labor this was what I had to do while at work, hide my feelings and emotions. Emotional dissonance is when there is a negative feeling that is being established within a person who is observing their emotions as a possible problem with their identity. Potential consequences with emotional dissonance include job dissatisfaction which leads to lack of performance or interest. Ways that organizations can help minimize this would include social support and teaching problem solving

Leon Festinger created the cognitive dissonance theory as an attempt to explain why people desire to have consistency between their behaviors and actions. Cognitive dissonance is the distressing mental state people feel when they find themselves doing things that don’t fit with what they know, or having opinions that do not fit with other opinions they hold (Festinger, 1957; as cited in Griffin, 2009). Thus, people are motivated to change either their behavior or their belief when feelings of dissonance arise.