Assessing Emotional Intelligence in the Workplace

2106 Words Jul 7th, 2018 9 Pages
There are many different positions in an organization that require different knowledge, skills and abilities. Supervisory and management positions encompass more than just technical knowledge, skill and expertise in their given area, but being leaders over others. This is of interest to organizations in having leaders who are able to motivate, understand and get their teams to work together. Many organizations are looking to improve their performance and productivity through finding and placing the right people in leadership positions. How the concept of emotional intelligence and its evolution has come to the forefront in assisting companies about leadership performance and decisions will be discussed along with the debate among …show more content…
Cognitive ability can be measured through intelligence quotient tests and the results of these tests change little over a course of a person’s lifetime (Colfax, Rivera, & Perez, 2010). Emotional intelligence can be used for developmental and intervention in an organization (Daus & Askanasy, 2003).
There are others who do not agree with certain approaches to emotional intelligence. In the paper entitled “Will the Real Emotional Intelligence Please Stand Up? On Deconstructing the Emotional Intelligence "Debate," the authors do not agree with the mixed model approach presented by Bar-on and Goleman for emotional intelligence as they believe the non-cognitive abilities are a way of restating and expanding upon personality traits, it does not meet psychometric standards and there are no clear measurement rubrics. The researchers also state that this approach relies on self assessments and perceptions of personality characteristics and competencies than on a person’s actual emotional ability (Daus & Askanasy, 2003).
Analysis of Three Emotional Intelligence Assessments The popularity of emotional intelligence in the workplace has many organizations using assessments to help them select for leadership positions. One assessment that can be chosen is the Mayer-Salovey-Caruso Emotional Intelligence Test Version 2.0 (MSCEIT) which links a person’s emotions with their thinking. This measures a person’s knowledge about emotions.
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