Assessment 1 Essay

4695 Words Jul 5th, 2014 19 Pages
Risk review

Candidate’s name | | Phone number | | Email address | | Date submitted | |

Performance objective

For this task you are required to determine the risk context associated with establishing a new business outlet, within the existing business structure. They will be required to review internal and external environment factors and liaise with all stakeholders to generate a list of risks.

Assessment description

For the case study provided with this Assessment Task, you are required to review risk management processes and determine scope and objectives, taking into account stakeholder input and both internal and external environmental factors affecting the organisation. With the information gathered, you are
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Our friendly, well-trained staff provides superior customer service.

Vision

MacVille aims to deliver our valued customers the very best cafe-going experience. In three years, the business will have established a presence across Queensland and NSW, with the opening of additional cafes.

Values

* Customer-focus * Safety * Teamwork * Performance excellence.

Strategic directions

The strategic context in which MacVille will achieve its mission and vision is through

* engaging with customers and customer research * developing and improving products and quality * expansion of operations across Queensland and NSW * creating a high-performing organisation.

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Case Study: Scenario

As part of their overall strategy in the Australian beverage market, MacVille Pty Ltd has developed a chain of cafes in the Central Business District (CBD) of Brisbane, Queensland and the CBD of Sydney, NSW. The board of directors has made the decision to expand their operations in Queensland with the purchase and re-branding of the existing Hurley’s cafe in Toowoomba, 130km west of Brisbane.
You are currently the assistant manager of their flagship store in Queen Street, Brisbane, and have been given the opportunity to manage the new store in Toowoomba. The CEO for MacVille’s cafes in Queensland is Paula

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