Assignment #1: Moss and Mcadams Accounting Firm

1129 Words Oct 8th, 2012 5 Pages
RUNNING HEAD: MOSS AND MCADAMS

Assignment #1: Moss and McAdams Accounting Firm
Strayer University
Bus 517

Bruce Palmer was a good guy looking to make a difference. He was lead to believe that Zeke Olds was going to be available to him throughout the project and that was not the case. He was led astray and betrayed by Ken Crosby, a new guy to M&M. Crosby knew if he made the case to Sands early, that he would get his way. The client was one that M&M was competing to get with two other big 5 accounting firms and since Crosby came from a Big 5 accounting firm, M&M was going to give him whatever he needed to complete the project. Crosby was recruited specifically to manage special projects and this qualified as such. Even
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There was a legitimate conflict that arose from conflicting agendas and responsibilities. The Springfield project was clearly a higher priority than the Johnsonville audit and Sands should have told Palmer, that although he is valuable to the audit, he would be more successful for the Springfield project. Palmer could have pulled another resource to take Olds place or hire a contractor to fill in the time when Olds would not be available. Olds was caught in a stressful situation where he was working in an environment in which he was being told to do two different tasks and had two different agendas by two different managers. This all led to infighting over Olds being shared across both projects and the two managers competing over for one resource. Palmer and Crosby were only concerned about their respective projects and Crosby knew what his end game was all along. Palmer was not clever enough to outwit Crosby and therefor he lost out on Olds.

M&M management clearly needs to set priorities and objectives for projects. The matter in which Sands handled Olds splitting time between two managers shows the type of organizational culture at M&M. The matrix is one part of the equation but the culture is how that matrix is driven. The type of culture in M&M lends the opportunity for Crosby to manipulate another manager for his personal gain. Sands knew that the Springfield project was high profile and Crosby was hired from a Big 5 firm for