Assignment 1: Case Administration Case Study

S: YMR stated that she had been living with her mother about one year, has is a newcomer. YMR lived with her maternal grandmother for many years back in her country. YMR stated that when she arrived to the U.S., she found out that her mother was pregnant, She shared that her mother did not want to tell her because she did not know how the client was going to react. YMR stated that she was happy because her mother had had four miscarries before. YMR explained that almost at the same time that she started living with her mother, the mother's partner and father of the child that her mother was going to have moved into her home. YMR stated that her mom used to work from 6am-12pm and the YMR spent a lot of time with her mother's partner. YMR stated that this man has

And once a new person supported was taken on-board, the support service supervisor selects a team which would support the individual, and the support workers working in the team can report to any of the case managers. A support worker would report to one particular case manager for performance appraisal purpose, but can work on any of the teams under any of the case managers. Thus initially, this structure was successful, as it reduced the work load and burnout, by making the support workers spend less time on each case, thus accommodating vacations and sick coverage. But as the organization grew and more cases were taken on-board, it became more challenging as each support worker was working for many case managers and ended up working more hours, and support workers’ performance appraisal, scheduling was impacted. Thus this cross-reporting structure impacted the employees and organization. Multiple managers, conflicting policies and procedures, and contradictory loyalties can often lead to ineffective management. Conflicts may occur between team managers, who are forced to compete for the time of the individual team members and leads to operational inefficiency and increased costs.

The interview of a case manager is designed to give students the chance to create an opportunity of interaction with case management. During the interview, the focus is to establish connection in understanding the purpose of their duty, adapted theory of function, ability to maintain self-poise, intellectual thinking process to maneuver from one case load to another, and demand of the population to whom the service benefits. The interview process provides an overview adjustment to distinguish the relevance between the provider mission statement in contrast with the employee who transforms the vision to concrete, workable possibilities of wonders while helping the client. The reinforcement of speaking live with a case management employee helps to understand the purpose, the process of initiating help, and placing individuals with community resources to help support individual needs.

The objective of this report was to analyze Vivint-Smart Home Solutions’ performance in terms of organisational culture, management and leadership styles and motivation and how organizations have been affected by them. In this report, we identified that Vivint has an association of Hierarchy and Market organisational culture, relationship-oriented and task-oriented leadership styles and servant leadership style. Moreover, it demonstrated that Vivint has intrinsic and extrinsic rewards. These resulted in successful and unsuccessful practices of Vivint based on the Undercover Boss TV series based on three aspects which have been mentioned above. In addition, this report critiqued the Undercover Boss method for discovering the problems within an organisation and recommended other processes for uncovering issues. The results showed that organisational culture, management and leadership styles as well as motivation played significant roles in Vivint’s performance. Recommendations have been made to improve the unsuccessful practices of Vivint such as training managers to be empathic problem solver, examining and updating the working condition regularly, bonus for employees who give feedback voluntarily on management processes and offering fund to employees who are in need of support.

Just following up on our discussion on Friday regarding Which agencies should be memo billed VS direct billed in FY 15-16. One of the action items from that meeting was you will confirm with DOB that all funds identified for FY 15-16 for ITS was already received. Please let me know the status, so I can schedule a follow up meeting to finalize this

Termination of services provided by case management can occur for a large variety of reasons. The main goal of a case manager is to provide the client with all the resources available to meet the client’s needs. By the end of the action plan the client should be prepared and skilled enough to continue without

My position within the agency is very clinical. We are suggested to see our patients once a week and are expected to complete a psychosocial assessment and a treatment plan for them. Together with the patient, I

DMD Medical Supplies has positioned itself to capitalize on the future growth of the market by establishing a consistent relationship with both customers service and employee organization. As head office manager, it is my obligation to assure that all employees are able to work expeditiously at an advanced level. In the last three months, it has come to my knowledge that several employees have not maintained this standard. Furthermore because of this discretion, I have created the following proposal for employees Jack Synder and Ruth Disselkoen . The following g executives Frank Daley and Ralph Alane were assigned Jessica Hilo’s workload due to her medical absences. In order to maintain and orderly workload, I have assigned Jack Synder to

Though the legal assistants have a desire to help their ability to do so is caught up in the bureaucracy of a lengthy intake process and by fear of overstepping their limited authority to actually assist the customer. Julie, the director and only full-time employee at the center is the main source of this. This case study examples her lack of management skills and lack of direction which does a great injustice to not only the customer but the volunteers.

The assessment process of case management is the first and most critical step in the entire journey of clients and professionals. Nonetheless, this journey can differ broadly depending on the outcomes of the assessment, types of services required by the individuals who are being assessed and the assessors' ability

On the contrary, Ronnie and other clinicians have a different perspective with the situation. They believe that the biggest importance is to focus on patients of the company. Thus, it is hard for them to turn in complicated time sheets right on time, in addition to the difficulty of “zip in and zip out” the patients who are in needs. They claim that it is Ellen who is being too intense with the clinicians, instead of supporting the clinicians with their work. Also, they think that she is becoming more obsessed than before, while they need some flexibility to fulfill the needs of the

Case study 1. Three priorities of work needed to address to ensure Mrs. Morris needs are met at the residence are; a. To be able to identify what is to be done in the client best interest e.g in order to be effective in what is to be done and not forgotten, we must make a list of all that would be expected to be done. b. Recognize the priorities one step at a time e.g. make a schedule of the task to be done by sorting out the relevant task needed to make the client comfortable. c. Prioritize in order of urgency e.g. Give attention to all tasks needed to be done of equal value and do it according to where you are and how you feel. This gives you a real sense of freedom and flexibility when it comes to the moment of choice.

It is our job as Social workers to find and secure the right services for our clients to access. The author states that “once there have been a thorough intake and assessment, one of the next task is making sure that there is enough support to help the client complete the intervention plan” (Ward & Mama, 2006, 143) Case management is combined of many different things such as big and small tasks. Sometimes services are not the right fit for the client we need to adapt and develop a back up plan. The author states that case management is “ the corner stone of social work practice and is one of the jobs most widely available to entry level

A case study is a specific instance that is frequently designed to illustrate a more general principle (Nisbet and Watt, 1984). Hitchock and Hughes (1995) further suggest that the case study approach is particularly valuable when the researcher has little control over evens. Case studies strives to portray ‘what it like’ to be a particular situation, to catch up reality and ‘thick description’ (Geertz, 1973) of participants’ lives experiences of, thoughts about and feelings for a situation. They involve looking at a case or phenomenon in its real-life context, usually employing many types of data (Robson, 2002). It is important in case studies for events and situations to be allowed to speak for themselves, rather than to be largely interpreted, evaluated or judged by the researcher. In this respect the case study is akin to the television documentary. Case studies can make theoretical statements, but, like other forms of research and human sciences, these must be supported by the evidence presented.

In reading the first article Coach Knight: The Will to Win, I found the article found Coach Knight to be very offensive and mean to his players. Coach Knight did not display good leadership skills. According to the article, Coach Knight’s drive and passion for excellence was not always received as well as his record of wins and losses Snook, Per low, Delacey, 2005).