Assignment 2: Improving Communication Skills

2.1 It is self-evident that communication and interpersonal skills are crucial in the workplace. Good two-way communication is important to enable the flow of information in an effective way whether it be verbal or non-verbal. Good communication has a positive impact on the performance of the team including; everyone is clear what is expected from them, they receive good feedback and recognition of achievements which makes staff feel valued and boosts employee morale. The manager needs to be approachable and have a non-threatening manner so

The ability to communicate is one of the key factors to have a successful business. You could offer an excellent product or service, but if you’re unable to promote your services and communicate effectively with clients and co-workers the potential for growth is limited. The principle areas of communication are: Purpose, Style and listening.

Explain how own role and practice can impact on communication with an individual who has specific communication needs.

Purpose: The purpose of this speech is to educate and inform my audience of the risks inherent from unintended hypothermia. I’m eager to alert perioperative staff of the potential dangers as well as the preventative measures that can be taken in order to avoid complications associated with unintended hypothermia. My central idea is hypothermia management saves lives.

Literacy: Marina is currently setting and working towards learning goals in reading and writing. In reading, Marina is beginning to read word by word and is encouraged to work on using reading strategies to help develop confidence when reading. She would benefit from reading books with repetitive sentence patterns. Marina is in a group for literacy that focuses on letter recognition and sounds, which will help support her in reading and writing. With support, she is able to communicate her ideas by using sentence starters such as I like_____ or I feel_____. Marina is beginning to gain confidence in her writing and often has beginning and ending sounds in her words. She is encouraged to continue to work on sounding out her words by using the strategy of ‘stretchy snake’. She is also encouraged to work on her spacing and organization when writing in her journal. She would benefit from skipping lines and starting at the left side of the page.

Ability to communicate with patients confidently – By constantly being around and talking to residents, patients and nurses in the retirement homes I have been able to develop great communication skills. This skill would be extremely helpful during medical training when working with real patients.

3.1a An effective manager need to have good communication skills, be able to listen to others and to make decisions based on the information received. As a manager I need to be organised and be able to prioritise my tasks, and have the knowledge of the service, staff and clients to be able to make appropriate choices. . Managers need to be able to think clearly under pressure have good time management skills and remain calm under pressure. Managers also need to be confident and assertive to run the service and be able to monitor the service. They also need to praise staff when appropriate and be adaptable to what is happening within the service.

In order to assess Lucy’s progress in writing, I analyzed a sample piece of her opinion writing worksheets. Each student in Mrs. McDonald’s kindergarten listened to Mrs. McDonald read them the book, “ The Mixed Up Alphabet” by Steve Metzger. The students were guided through a worksheet that outlined who to write to, what their opinion was, a reason why, and whom it was from. This writing piece was given during a single writing period, which consists of 30 minutes of individual work time. I was able to conference with Lucy during her writing process. She was able to tell me what her opinion was on the book they read and why. She was able to initially decide what she was writing without a prompt from me. To assess her writing, I collected the outlined sheet of her writing.

Furthermore, Amy is engaged in both his in-class and online sessions. She provides new and relevant information, promoting the critical thinking process of his classmates. Amy has shown personal growth as recorded in his self-reflection

This paper reviews effective communication skills and caregiving approaches which include questioning techniques, non-verbal communication, paraphrasing, and active listening. The different types of questions are open and closed ended and they encouraged effective communication in our conversation. I will review times when it was difficult to paraphrase and use active listening skills. I will describe ways how to improve my non-verbal, paraphrasing, and active listening skills.

During the course of this semester; the variety of writing styles and essays assigned to me in my communication skills class encouraged the development of my writing skills, as well as provided me with more self-assurance in my abilities. My writing, research, and presentation abilities enhanced through practice, determination, and the understanding I gained during this course. With every single writing assignment, I learned new innovative approaches and skills, which enhanced my abilities to improve my thoughts logically, enabling me to write more clearly, and to organize my papers more effectively. At the beginning of this semester; despite the fact that I already knew the terminology MAP: message, audience, purpose; I never really

This commentary will provide a reflection of the author’s key skill competencies, particularly focusing on communication, teamwork, problem-solving, interpersonal skill. A summary of these keys skills will outline the author’s key strengths and areas for future improvement relative to either current weaknesses and or challenges.

TO: Alison Allen, Human Resources Director; Cary Hasler, Marketing/Advertising Director; Joseph Earl, Customer Service Director; Elizabeth Hope-Earl, Client Account Director

Listening is a vital element of communication and it is very much different from hearing sense of human. A meaningful communication requires both a good listener and a speaker. However, the effect of a listening style may vary depending on the occasions and situations a listener is in. Sometimes, speaker exhibit ineffective style such as defensiveness, ambushing, pseudo-listening, stage hogging and selective listening in their communication tracks.

Everyone has a certain skill that they may be strong or weak at in both school or in work. There are skills required in order to create an efficient working environment. However, every person generally has a flaw or a skill that they are efficient in, which may reflect their career readiness. Despite everyone's flaw, throughout our life, we can be able to improve through experience. As for myself, I consider myself confident in managing multiple task and valuing work, but I need to improve my communication skills.