Assignment 301 - Principles of Communication in Adult Social Care Settings

Before I proceed with Mr H's care I check his care plan where it is documented how he likes to be communicated with. Any changes to Mr H's communication ability should be reported and documented straight onto a daily diary sheet and into his careplan where other staff members are able to see the changes noted.

After further research I discovered that hearing aids are not as good as some people make them out to be, as the article why things suck: Hearing aids (2008), explains, that the problems are with the microphone, the processor and the battery of the hearing aids. The microphone, this article suggests that it picks up all sound coming from all directions, to a service user this could be come irritating, and confusing, if this is the case it will be hard for the user to focus in on the sounds they need to hear. In a health and social care setting this could become difficult if a hearing impaired person is in a hospital, they may find the professionals voice hard to hear while background noise is happening. If this was to happen the communication would not be effective, as the service user will not be able to hear all the information and therefore wouldn’t understand what was going on. This relates to argyle’s communication cycle, the cycle is made up of six stages: idea occurring, message

Skilled communication plays a huge role in health and social care such as psychotherapy, counselling, medical and health care.

Communication is needed to be able to express feelings, wishes, and needs. It helps makes and develops relationships with another person. Communication is paramount in a care setting, as you can build trust with a resident and also have a good working relationship with that person and their families.

Everyone needs educating and supporting including myself when looking at the individuals preferred method of communication, and everyone in the above list can give valid input in assessing for example swallowing by the speech therapists. This can include communication with the RN, GP for referral, to speaking with the catering chef and carers. By doing this with effective communication and documenting accurately we can ensure that everyone’s input is maximized and as well as being written and passed on verbally it is put into practice. This results in the clients personalized care needs being met

AnswersSome things stop communication being as effective as it could be. There are communication barriers within a health & social care environment and it is important to understand them so you can overcome them. It is very important to be able to communicate effectively in a health & social care setting. A service user will not be able to take part in a discussion about their care or planning their future if they do not understand what is being said. Equally, I cannot help if I cannot find a way to understand what the service user is trying to ask for. There are many factors that affect communication. They are:Sensory Deprivation:When someone cannot receive or pass on information because they

It is important in my role that I communicate constantly with my client to understand how she is feeling daily and to let her other carers know her needs and if her needs change at any time. I also need to ask questions and share information with them.

2.3 You can show how and when to seek advice about communication if you feel unsure about something, maybe a physical incident may have taken place which worried you, maybe something was thrown at you. Sometimes complex cases need extra assistance and help can be sought by talking to your peers, line managers, the individuals carer. A line manager or supervisor can help advise on specialist organisations who offer expert advice and services, as it is best not to think or second guess that you can manage the situation by yourself especially if you do not have the necessary skill set to deal with certain communication problems. Professional duty to ensure individuals receive the very best care and support is essential to provide the best service you can for them.

In this assignment, I am going to explain a number of these strategies aimed at improving the quality of communication in health and social care settings.

This part of the assignment will evaluate the strategies used in health and social care. It will evaluate the pros and cons of communication and how they are used to overcome barriers to communication and interpersonal skills. Strategies are used in health and social care to give the service users the best possible chance of getting back to full health as soon as possible and provide on-going treatment or care into the future as and when it is no longer required. They are in place to promote independence and to make caring for someone as pleasant and easy experience for both staff and service user, and according to K.Bryan et al, ageing and mental health (2002) Studies suggest that a high proportion of older people in residential and nursing care have communication difficulties and there is some awareness of the need for staff training to allow effective communication to

An individual’s background can influence their communication methods in many ways. Such as the way someone has been brought up, their different values in life, their relationships with family members. These can all be a factor to how they communicate with others. These factors can effect communication because if their relationships have been quite hard and they do not see their own families much, the individual will find it difficult to trust and open up to the care managers at the nursing home. This will make it hard for the care managers to get to know the real them and it will be difficult to recognize any problems that appear. Also it depends what the individual’s medical history is. They could be on a type of medication which effects there communication. They could suffer from having dementia or a stroke, there for this can effort your communication massively. With all three factors you might have to use simple sentences or even using picture cards as the individual might find it easier to understand what you’re

Explain the role of effective communication and interpersonal interaction in a health and social care context.

Focusing on communication skills, this assignment will reflect on how I began to build a therapeutic relationship with my chosen service user. My clinical placement area centres on adults living with physical disabilities, with the establishment providing both residential and nursing care. Due to the type of facility, the individuals prefer to be referred to as residents as opposed to patients or service users, so I will use this term from here on in when referring to individuals living within my practice area. Confidentiality is crucially important as highlighted by the Nursing and Midwifery Code of Conduct which states “as a nurse, you owe a duty of confidentiality to all those who are receiving care” (NMC 2015, page 6, point 5). This safeguards

Effective communication plays an integral role in the workplace of health professionals. Effective communication allows professionals to form and develop relationships with colleagues and patients. I recently had the opportunity to speak to a Specialist Geriatrician, and

Even with the best communication process, the initial receiver’s confusion of the information received may come from the distractions around them. Therefore, one must understand what causes these barriers and come up with a solution because