Assignment 301 Principles of Communication in Adult Social Care Settings

2358 Words Oct 11th, 2012 10 Pages
Assignment 301 Principles of communication in adult social care settings

Task A Question and Answers

Ai Identify four different reasons why people communicate.

1)For a resident to express their feelings to you.
2)To pass on information to other staff members about a residents condition.
3)To order food at meal times.
4)To have a friendly chat and get to know a resident better.

Aii Explain how effective communication can affect relationships in an adult social care setting between: Colleagues and other professionals

With effective communication there would be a positive atmosphere in the work place, the staff would be more than willing to help each other out. Communication would be better as everything would be
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Paying attention to what is said and the body language will allow you to find what is important to this relationship. It may be a casual, professional or personal one. All are important. Be it a conversation with your parents, clerk at the grocery store or a resident in a nursing home
Avii Explain how an individual’s background can influence their communication methods.
An individual’s background can influence their communication methods in many ways. Such as the way someone has been brought up, their different values in life, their relationships with family members. These can all be a factor to how they communicate with others. These factors can effect communication because if their relationships have been quite hard and they do not see their own families much, the individual will find it difficult to trust and open up to the care managers at the nursing home. This will make it hard for the care managers to get to know the real them and it will be difficult to recognize any problems that appear. Also it depends what the individual’s medical history is. They could be on a type of medication which effects there communication. They could suffer from having dementia or a stroke, there for this can effort your communication massively. With all three factors you might have to use simple sentences or even using picture cards as the individual might find it easier to understand what you’re
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