Assignment 5 Mercy Health System Baldrige Award Recipient

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Running head: Assignment 5 Mercy Health System Baldrige Award Recipient 1 Mercy Health System Dr. Laura Forbes HSA 599 June 10, 2013 Running head: Mercy Health System Baldrige Award Recipient 2 In 1989, Mercy Hospital was a single stand-alone community hospital primarily serving Janesville, Wisconsin. Today, Mercy Health System (MHS) is a fully integrated health care system with three hospitals and a network of 64 facilities consisting of 39 multi-specialty outpatient centers located in six counties throughout southern Wisconsin and northern Illinois. Mercy has a unique W2 Physician Partnership Model with 285 primary and specialty physicians. In addition, MHS offers post-acute and retail services, and an…show more content…
Discuss how the expected benefits of the financial planning skills paired against what the company realized. Discuss any gaps you identified. MHS encourages and entices partners to identify innovative ideas for growing revenue, decreasing expenses and waste as well as increasing productivity and effectiveness. Since 1989, MHS’s revenue has increased from about $33 million to $847 million, demonstrating significant growth. Rewards to partners for achieving system-wide financial and customer satisfaction goals has increased from $676,704 in 2002 to $1.1 million in 2006. MHS is the leader in market share for inpatient services and outpatient surgery in its Wisconsin service area. MHS’s physician clinic office visit captures 87 percent of the market in Running head: Mercy Health System Baldrige Award Recipient 4 its Wisconsin service area. Since 1989, many health care systems have seen declining bond ratings while MHS’s Moody bond rating remained stable at A2 from 1996 to 2007, and increased to positive long-term outlook in 2007. This is a key measure of its commitment to financial stability and long-term viability. Really not many gaps to discuss. Discuss the ethical considerations that are relevant to health care service

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