Assignment Questions On The Mediation

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Worksheet 3 Assignment Questions: 1. Present an example of how you established a rapport with the disputants so that they would trust you as their mediator (especially so that they would trust you during the caucus, if you had to caucus). (10 points) I greeted the disputants with a handshake and a friendly demeanor to establish a positive and trustworthy rapport. I therefore proceeded to lay out the purpose, agenda, and guidelines on how the mediation would be discussed, using a neutral tone. I felt that that both parties understood my intent to facilitate a positive outcome. We did not have or needed to initiate a caucus at any point during the discussion. 2. Provide an example of how you rekeyed neutral throughout the mediation. Or, if you did not remain neutral throughout the mediation, then how do you suppose that impacted your disputants? (15 points) I found myself, several times, wanting to solve the issue for the disputants. Both parties had valid issues, but I wanted to side more with the employee. I refrained from doing this by, recalling that my duty existed to assist them in formulating a solution on their own. I remained neutral by using open-ended questions that persuaded them to appreciate each other’s perception. This ultimately led to a positive outcome for both parties. 3. As the mediator, how did you work to calm negative emotions that arose during the mediation? If no negative emotions arose during the mediation, then how had you prepared to handle
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